Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Value for breakfast

Categories

Cleanliness
8.09
Some reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
9.56
Consistently praised for helpfulness and friendliness of staff.
Location
9.6
Frequent mentions of excellent location and convenience for city exploration.
Room Quality
8.55
Rooms described as comfortable, but some noted issues like cold temperature and noise.
Amenities
8.08
Amenities such as breakfast and minibar received mixed reviews.
Value for Money
8.54
Some comments on pricing being high relative to service and amenities.
Food and Beverage
8.09
Breakfast pricing noted as expensive; quality of food not extensively commented on.
Overall Experience
9.06
General satisfaction with stay despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:36

Property Description

Convenient Location and Modern Comforts
Located at Madrid’s Conde Casal Square, Hotel Claridge is a stylish choice with easy access to the metro and Retiro Park. The rooms are well-equipped with amenities like free Wi-Fi and a gym, ensuring a comfortable stay.

Gastronomic Delights and Relaxation
Indulge in regional specialties at the hotel’s café or savor Spanish dishes at the restaurant. For relaxation, suites offer stunning city views and a hydromassage bath, perfect for unwinding after a day of exploring Madrid.

Concierge Services and Transportation Options
Take advantage of the concierge desk for ticket services or car rentals to explore the city. Additionally, bike rentals and airport shuttle services are available, making your stay at Hotel Claridge both convenient and memorable.

Ready to experience the charm of Madrid at Hotel Claridge? Book your stay now for an unforgettable journey.

Important information:

The hotel's café is open from 08:00 until 23:30.

The restaurant is open as follows: Lunch: 13:00 - 16:00 , Dinner: 20:00 - 23:00.

When booking 5 rooms or more, special policies apply, the payment is not refundable. Payment will be taken at any time after booking is received.

We inform to all of our guests that the pool will be available on June 1st.Swimming pool: Closed from Thu, Apr 23, 2026 until Sun, May 31, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4074 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.06
H
Hester • family_with_children • nl
8
Uitstekend, prettig, zeer aangenaam
Pros:

Wij zaten op de bovenste verdieping (15e) en het uitzicht was prachtig. Hotel is heel erg schoon en personeel uiterst vriendelijk.

Cons:

Naast het hotel wordt gebouwd wat enig geluidsoverlast gaf. Maar daar kan het hotel niets aan doen.

2026-05-23 • via Nuitee
J
Juanita • solo_traveller • cr
8
Buen hotel en Madrid
Pros:

Bonito hotel. El personal excelente y la cafetería muy buena. La ubicación estupenda

Cons:

Había obras justo en frente pero eso no es su problema. Había un grupo de estudiantes que hicieron mucho ruido en la noche y tuve que llamar a recepción

2026-05-21 • via Nuitee
R
Roberto • couple • es
7
Pros:

Estaba limpio

Cons:

Cama dura, no confortable.
En cafetería bebidas calientes, poco refrigeradas.

2026-05-21 • via Nuitee
E
elisabeth • solo_traveller • es
9
2026-05-20 • via Nuitee
N
Natalia • family_with_children • ar
7
Pros:

desayuno excelente
las ubiccion bien

Cons:

la habitacion a nostras nos dieron una adaptada para personas con discapacidad y la verdad que no fue comodo.
ademas pedimos dos camas, y las camas estaban juntas

2026-05-20 • via Nuitee
E
Enrique • solo_traveller • mx
10
CLARIDGE es un hotel elegante; ideal para quedarse
Pros:

Todo está limpio y con facilidades para el turista

Cons:

La calle de enfrente está en reparación

2026-05-20 • via Nuitee
S
Sonia • solo_traveller • ec
9
Pros:

Personal de recepción amable, buena ubicación y buen desayuno

Cons:

Todo estuvo bien

2026-05-19 • via Nuitee
V
Vidigal • solo_traveller • pt
8
2026-05-19 • via Nuitee
J
Jose Luis • solo_traveller • es
9
2026-05-18 • via Nuitee
R
Rubén • solo_traveller • es
10
2026-05-18 • via Nuitee
H
Herrera • solo_traveller • es
10
Maravillosa
Pros:

La verdad q todo fue increíble, desayuno espectacular , la ubicación muy bien y la habitación súper cómoda y tranquila . volvería sin duda .

2026-05-18 • via Nuitee
A
Alberto • couple • it
9
2026-05-18 • via Nuitee
B
Begoña Sara • couple • es
8
Pros:

El baño y el desayuno

Cons:

Habitación oscura que daba a un patio no muy agradable, la verdad

2026-05-18 • via Nuitee
C
Caputo • solo_traveller • ar
7
Pros:

El desayuno era increible

Cons:

A nosotros nos dieron una habitación adaptada para personas con discapacidad y no estuvo bueno.
Ofrecieron cambiarla pero no aceptamos ya que estábamos instaladas y era lio.
La limpieza más o menos.
Faltaba un poco de mantenimuento

2026-05-18 • via Nuitee
J
Jhon • couple • it
9
2026-05-17 • via Nuitee
J
JOSE PABLO • couple • us
8
Small room, very clean, delicious breakfast, location wasn’t very good.
Pros:

The breakfast was excellent. Very clean place.

Cons:

Location

2026-05-17 • via Nuitee
R
Rocio • solo_traveller • es
8
2026-05-17 • via Nuitee
R
rafael • couple • es
10
Como en casa
Pros:

La amabilidad del personal

Cons:

Nada

2026-05-17 • via Nuitee
M
Marija • couple • hr
9
Pros:

Sobe su velike, čiste i prostrane i osoblje je ljubazno :)

Cons:

Preskupo za ono što nude, također nisu imali papuče za sobu što je svakako minus.
Lokacija je okej ali nije savršena

2026-05-17 • via Nuitee
C
Cristina Amanda • couple • es
9
confortable y agradable
Pros:

el funcionamiento de los ascensores nos pareció genial<
usamos el bar para tomar el café y excelente la atención
al igual que la cena

Cons:

más amenites .
mas seguridad en la ducha sobre todo para salir y para personas mayores

2026-05-16 • via Nuitee