Hampton Inn Chattanooga West/Lookout Mountain

Hotels
Hampton Inn
9.2 (575 reviews)
74 Starview Lane , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Cleanliness concerns
Breakfast options lacking

Categories

Cleanliness
8.66
There were mentions of cleanliness issues, such as a dirty sofa bed.
Service
9.63
Positive sentiments about staff helpfulness, especially Hank at check-in.
Location
9.67
Reviews highlighted the good location near attractions.
Room Quality
8.62
Issues with air conditioning and bed comfort were noted.
Amenities
9.15
Standard amenities but some concerns about the breakfast options.
Value for Money
9.61
Decent pricing for the hotel, though there were some complaints about fees.
Food and Beverage
8.66
Breakfast had limited options, though it was said to be enjoyable.
Overall Experience
9.63
Despite some complaints, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Seasonal Outdoor Pool and Fitness Centre:
Enjoy a refreshing dip in the outdoor pool or maintain your workout routine at the fitness centre during your stay at our Tennessee hotel.

Daily Continental Breakfast and Packed Breakfast Option:
Start your day right with our daily continental breakfast, and on weekdays, opt for a packed breakfast for added convenience before exploring nearby attractions.

Convenient Amenities and Nearby Attractions:
Relax in rooms equipped with modern amenities like a flat-screen TV and stay connected with free WiFi. Explore popular destinations such as Lookout Mountain Incline Railway and the Hunter Museum of American Art just a short distance away.

Experience comfort and convenience at Hampton Inn Chattanooga Lookout Mountain. Book your stay now for a memorable Tennessee getaway.

Important information:

Breakfast is back as usual.

When traveling with pets, please note that an extra charge of $75 per pet, per 1-4 nights applies. An extra charge of $125 per pet, per 5 or more nights applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 75 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 575 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 8.62
Amenities: 9.15
Value for Money: 9.61
Food and Beverage: 8.66
Overall Experience: 9.63
C
Cheryl family_with_children us
7
I would not recommend this hotel to family or friends. Overpriced for location and hospitality.
Pros:

Cleanliness

Cons:

Indoor pool was open, but extremely cloudy. Trash was scattered around the pool. No air circulating. Outdoor pool had ants on furniture. Staff was not welcoming or helpful.

2026-07-24 via Nuitee
S
Shannon family_with_children us
10
2026-07-15 via Nuitee
G
Gibbs family_with_children us
10
Pros:

Breakfast, location and staff were amazing!

2026-07-14 via Nuitee
A
Amanda extended_group us
10
2026-07-13 via Nuitee
M
morganb983 Family
10
Great hotel
Pros:

This was our second time to stay here on the way to see some family. We will be back. It’s got lots of amenities that my kids love: indoor pool, outdoor pool, games in the lobby and a great breakfast. It’s also very updated and clean.

2026-07-10 via Tripadvisor
W
Wendy couple us
9
Pros:

The hotel was clean and nestled in the mountains. I loved that it wasn't too far from Ruby Falls, and there were several nearby restaurants, as well as a Walmart if you needed to pick up anything. The price was affordable through Booking.com

Cons:

The staff who kept the breakfast bar were very nice; however, the breakfast could have been better. Breakfast ends at 10; we were down by 9, and practically everything was gone. So I didn't eat anything before our long drive out.

2026-07-10 via Nuitee
L
Lemonia family_with_children us
10
Pros:

Very welcoming !

2026-07-10 via Nuitee
V
Vance solo_traveller us
10
Pros:

The staff was very welcoming and knowledgeable. The rooms were extremely clean. Beautiful view of mountains from the pool.

Cons:

On the second night the guest above my room 306 keep me awake from 5am until after 9 am stomping and slamming the door so hard my bed would shake. This is no fault of hotel. It would be a great addition if there were quiet hours in hotels. I was exhausted and had to drive home that morning.

2026-07-09 via Nuitee
J
Julie family_with_children us
9
Pros:

The workers were very accommodating.

2026-07-05 via Nuitee
F
Freese couple us
10
Great for families! Beautiful view
Pros:

Great location and very affordable. Fantastic for families

2026-07-03 via Nuitee
E
Eric couple us
9
A beautiful, peaceful hotel with exceptional breakfast, friendly staff, and a relaxing atmosphere—we can’t wait to come
Pros:

We had a wonderful stay! The hotel was clean, welcoming, and well maintained. The staff were friendly and made us feel right at home. The location was beautiful, with a scenic mountain backdrop that made it feel peaceful and relaxing. The complimentary breakfast was one of the best we’ve had at any hotel, with a great variety of delicious options. Overall, it was a restful and enjoyable stay, and we would gladly return.

Cons:

The only downside for me was that the mattress was a little too firm, which left my back feeling sore. Other than that, everything about our stay was excellent.

2026-07-01 via Nuitee
D
Demny family_with_children us
8
2026-06-29 via Nuitee
R
Richard couple us
9
2026-06-24 via Nuitee
K
Katherine solo_traveller us
10
We enjoyed our stay.
Pros:

The property was designed for enjoyment. It was clean. No difficulty navigating through the property to locate what you needed. Any issue was swiftly resolved.

Cons:

The inside pool water was cold.

2026-06-22 via Nuitee
J
Jeff couple us
10
2026-06-14 via Nuitee
B
Bianca couple us
9
Comfortable location with great amenities
Pros:

Pool area was very nice. Breakfast was good options was even able to color with my daughter provided by hotel. Room was clean. Staff was informative with all areas and amenities.

Cons:

N/a

2026-06-09 via Nuitee
S
susan family_with_children us
9
2026-06-07 via Nuitee
H
Hunter couple us
8
Pros:

The property was clean and in a good area.

2026-06-05 via Nuitee
R
Robert couple us
6
Ok mattress was very hard and lumpy
Pros:

Location

Cons:

Nothing

2026-06-02 via Nuitee
J
Jaime couple us
10
Just perfect!
Pros:

Everything was just perfect, people, installation, city, aaound areas... Thanks!

2026-05-30 via Nuitee