Zanzibar Palace Hotel

Hotels
9.4 (449 reviews)
House 831 Kiponda Area , Zanzibar City , TZ

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Historical charm
Attentive staff
Delicious breakfast
Cons:
Tour organization issues
Old equipment

Categories

Cleanliness
8.6
Some concerns about old equipment noted.
Service
9.6
Staff demonstrated kindness and attentiveness in several reviews.
Location
10
Very good location in Stone Town and charming surroundings mentioned.
Room Quality
9.1
Rooms described as spacious and decorated with care.
Amenities
9.1
Standard amenities for a hotel of this rating.
Value for Money
9.6
Guests expressed satisfaction with the accommodations considering the historical charm.
Food and Beverage
9.6
Breakfast praised as plentiful and fresh with local culinary experiences.
Overall Experience
9.6
A warmly recommended hotel with a unique ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:50

Property Description

Luxurious Suites with Unique Decor
The Zanzibar Palace Hotel in Stone Town offers individually decorated suites blending Zanzibari, Arabic, and English décor. Each suite features a seating area, flat-screen TV, and some even boast a balcony with a hot tub on the sun deck.

Exquisite Dining and Wine Selection
Indulge in a daily breakfast buffet at the Palace Restaurant and savor à-la-carte specialties made from fresh ingredients in the evening. The bar offers a wide selection of wines to complement your meal perfectly.

Relaxing Spa and Exciting Excursions
Unwind with a massage at the Zanzibar Palace spa or let the tour desk organize local excursions for you. Don't miss the chance to explore Forodhani Gardens and Old Fort just a short walk away.

Book your stay at Zanzibar Palace Hotel for a memorable and luxurious experience.

Important information:

Please check your visa requirements before you travel.

In response to the COVID-19 pandemic, the property has employed the following safety measures:

-Everyone must wear a mask when in public areas.

-Hand sanitizers can be provided upon request.

-Tables are distanced to meet the social distancing guidelines.

-Free room service for breakfast, lunch and dinner.

-All the staff will be properly trained to ensure the best hygiene measures are followed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Location

Guest Reviews

9.4
Based on 449 reviews
Cleanliness: 8.6
Service: 9.6
Location: 10
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
P
Philip • couple • gb
10
Pros:

Great location, great breakfasts, but the big winner is Danielle and her team - every single one of whom was nothing but friendly and helpful at all times

Cons:

Its an historic building - so steep stairs and no lift. But the team are really helpful

2026-09-17 • via Nuitee
M
Maria Belen • couple • es
10
2026-09-06 • via Nuitee
A
Ana Carolina • family_with_children • au
10
Don't stay anywhere else!
Pros:

Zanzibar Palace Hotel is a charming boutique property set within a beautifully restored merchant house in the heart of Stone Town. The building is full of character, and every room has its own unique style and atmosphere.
We stayed in Arabica, on the top floor, and absolutely loved it. The room was spacious, the bed very comfortable, and everything was spotlessly clean.
The service throughout our stay was exceptional. Daniela’s attention to detail is remarkable—you can see her thoughtful touch in every corner of the hotel. Iddi, Lulu and Jamila were fantastic as well; from check‑in to breakfast and everything in between, they made us feel genuinely welcomed and cared for.
We also enjoyed the hotel’s happy hour, which offered a great selection of wine and spirits. Our daughter especially loved the fresh juices.
Daniela helped us organise a tour to Nakupenda and Prison Island, and also assisted with confirming details for a spice farm visit we had arranged before arriving.
Overall, Zanzibar Palace Hotel is a warm, character‑filled place with outstanding service. We would happily stay here again.

Cons:

Nothing to fault

2026-09-06 • via Nuitee
A
Audrey • family_with_children • fr
5
Pros:

centre, bien situé

Cons:

on nous a volé 90 dollars - nous ne sommes restés qu'une nuit avons laissé nos affaires 2h le temps d'aller dîner et en partant le lendemain plus rien dans le portefeuille de ma fille ( c'était son argent de poche pour les vacances)

2026-09-04 • via Nuitee
T
Tony • couple • nz
10
2026-09-03 • via Nuitee
R
Ruth • solo_traveller • us
10
2026-09-01 • via Nuitee
R
Ruth • solo_traveller • us
10
Wonderful stay at a charming boutique hotel.
Pros:

Charming hotel with a delightful staff and onsite owner. Attention to detail and customer service evident throughout. Great chef. I’d definitely stay here again.

2026-09-01 • via Nuitee
F
Federica • extended_group • gb
6
2026-08-30 • via Nuitee
C
Claudia • solo_traveller • ch
10
2026-08-28 • via Nuitee
M
Maila • family_with_children • it
6
Da migliorare
Pros:

Posizione molto centrale albergo con fascino ma dalla suit mi sarei aspettata qualche cosa in più avendo prenotato una suit x tre non mi aspettavo un letto aggiunto

Cons:

Colazione assolutamente da migliorare come disponibilità posti ma anche dove posizionare il cibo. Per il posto la colazione avrebbe dovuto contenere cibi di qualità e scelta migliori

2026-08-21 • via Nuitee
G
Guido • couple • it
10
Ottima scelta
Pros:

Struttura ordinata, personale efficiente e cordiale.

Cons:

Nulla

2026-08-20 • via Nuitee
F
Fiona • family_with_children • be
9
Pros:

It is an exceptional historical property with a welcoming and helpful owner and staff. The location is excellent.

2026-08-18 • via Nuitee
G
Gunnhild • family_with_children • no
9
2026-08-17 • via Nuitee
L
Lamberto • solo_traveller • it
9
2026-08-14 • via Nuitee
C
Catherine • family_with_children • fr
10
Pros:

A great historical building , with a lot of charm, super nice staff and right in the city center of the old town! We had the chance to have a big room with a balcony on the top of the building: fantastic!!!

2026-08-12 • via Nuitee
A
ahmed • solo_traveller • eg
6
2026-08-08 • via Nuitee
J
Jennifer • solo_traveller • au
8
Pros:

The staff are wonderful particularly at front of house.

2026-08-08 • via Nuitee
M
Monica • couple • it
10
2026-08-08 • via Nuitee
G
Géraldine • solo_traveller • be
9
Pros:

L'emplacement est parfait pour une immersion dans Stone town. Le personnel et la directrice de l'hôtel sont vraiment disponibles.
Certes il y a des escaliers mais la vue tout en haut en vaut le detour.

2026-08-07 • via Nuitee
E
Elisa • couple • mz
6
2026-08-07 • via Nuitee