Hotel Les Charmes

Hotels
8.5 (1772 reviews)
Lenculenstraat 18 , Maastricht , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Garden
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities in rooms

Categories

Cleanliness
7.25
Several reviews noted issues with cleanliness, particularly in the bathrooms.
Service
9.25
Numerous reviews praised the friendly and helpful staff.
Location
9.25
Guests highlighted the centrally located and picturesque setting of the hotel.
Room Quality
8.25
Most rooms were described as comfortable, though there were mixed sentiments about bathroom amenities.
Amenities
8.75
Amenities were generally sufficient, though there were suggestions for more coffee facilities.
Value for Money
8.25
Value perception varied, especially considering some cleanliness issues.
Food and Beverage
8.25
Breakfast was generally well-received with a few suggestions for improvement.
Overall Experience
8.75
Overall, guests had a positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:16

Property Description

Charming Hotel in the Heart of Maastricht

Spacious and Cozy Rooms: Enjoy the romantic ambiance of earth tone decor and exposed wooden beams in our spacious rooms, each equipped with a comfortable seating area and TV for your relaxation.

Delicious Breakfast and Free Refreshments: Start your day with a delightful breakfast spread in our breakfast room, featuring juice, rolls, and freshly cooked eggs. Plus, indulge in complimentary coffee and tea throughout the day for a refreshing break.

Convenient Location and Easy Access: Situated in the old Jeker district, just a 3-minute walk from Vrijthof and Onze Lieve Vrouweplein, our hotel offers easy access to key attractions. With a bus stop only a 2-minute walk away, reaching Maastricht Central Station is a breeze.

Book your stay at Hotel Les Charmes for a memorable and relaxing experience in Maastricht.

Important information:

Please note that paid public parking is possible at Q-Park Vrijthof or at Q-Park Hondertmarck, both at 1312 feet from the property. Reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1772 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
S
Steven couple nl
8
Spacious room in stylish place in the inner city
Pros:

Location is great. Warm reception. Nice style. Old characteristic building. Big room.

Cons:

Unfortunately they couldn’t give us requested double bed. If you offer an option to configure room, don’t tell later that it’s only by availability.
Cleaning could be better but it’s ok. Showr booth needs updrade.

2026-07-24 via Nuitee
M
Ménégazzi solo_traveller be
9
Pros:

Convivialité et l'hospitalité un top !

Cons:

Qualité de la literie

2026-07-22 via Nuitee
E
Els couple be
9
Heel leuk hotel en een heerlijk ontbijt
2026-07-21 via Nuitee
J
Jonathan solo_traveller nl
7
2026-07-20 via Nuitee
J
Jan couple nl
7
Heerlijk verblijf maar erg duur ivm de concerten van Andre Riu
Pros:

Ligging

Cons:

Geen airco en 3de verdieping met trappen

2026-07-19 via Nuitee
R
Rana family_with_children lb
9
A wonderful , home feeling experience, beautiful vintage antiques hotel, surrounding roads are beautiful with all coffee
Pros:

Everything was great, Dan the host was super cooperative and a wonderful person. He gives you a feeling that you’re at his home, not at a hotel. Everything was wonderful!

Cons:

No elevator and no air conditioning, but again the hotel is vintage and old and that explains it.

2026-07-19 via Nuitee
M
Maeve couple nl
9
A charming hotel in a great central location with a warm welcome to match.
Pros:

Great staff, great ambience, lovely breakfast, very charming overall and great location

Cons:

Beds were quite basic in comfort

2026-07-19 via Nuitee
W
Walter solo_traveller de
9
2026-07-18 via Nuitee
J
J couple nl
7
2026-07-18 via Nuitee
S
sonja solo_traveller be
8
Pros:

Fijne omgeving en mooie inrichting en zeer fijn ontbijt !

Cons:

Had attentie gevraagd op de kamer en was ook beloofd v in orde te brengen maar blijkbaar vergeten dus spijtig

2026-07-17 via Nuitee
S
Simona solo_traveller nl
8
2026-07-17 via Nuitee
N
Natascha Link solo_traveller de
9
2026-07-16 via Nuitee
A
Anja extended_group de
10
2026-07-14 via Nuitee
A
Alison solo_traveller gg
10
Excellent place to stay, particularly for Andre Rieu concert
Pros:

Everything

Cons:

Nothing

2026-07-12 via Nuitee
K
Karin solo_traveller nl
9
Fantastisch
Pros:

Locatie, tuin om te ontbijten, personeel

Cons:

Niks

2026-07-10 via Nuitee
I
Isabelle solo_traveller be
9
Een aanrader!
Pros:

De kamer was autenthiek.
Heel rustig gelegen, geen autoverkeer.

Cons:

Een frigotje zou het verblijf compleet maken.

2026-07-09 via Nuitee
A
Albert solo_traveller nl
6
Pros:

Een hotel middenin de prachtige stad Maastricht.

Cons:

Onduidelijke communicatie.
Op dag één werd verteld dat parkeren achter het hotel op het terrein van de uni was toegestaan.
Bij vertrek na drie dagen kregen we te horen dat het parkeren €23,- per dag kostte.
Ontbijt is bijna €20,- en wordt geserveerd.. Geen vrije keuzebuffet. Geen airco.

2026-07-09 via Nuitee
M
Max extended_group nl
9
Goed
Pros:

Fijne locatie. Goed hotel, heerlijk ontbijt

Cons:

Niks, was prima. Geen airco, wel ventilatoren. Alles goed voor elkaar

2026-07-08 via Nuitee
H
henrike extended_group nl
9
2026-07-08 via Nuitee
M
Michele couple nl
8
2026-07-08 via Nuitee