Grand Mercure Sapporo Odori Park

Hotels
•
Grand Mercure
7.8 (423 reviews)
1 Nishi11chome, Kita1jo Chuo-ku , Sapporo , JP
+81 11-271-2711

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Free drink service
Varied breakfast options
Friendly staff
Cons:
Old bathrooms
Inconsistent room lighting

Categories

Cleanliness
7.53
Cleanliness was mentioned positively, but there were concerns about the overall condition of older facilities.
Service
8.22
Staff was well-reviewed for responsiveness and friendliness, though there were a few criticisms regarding specific interactions.
Location
8.52
Convenient location for sightseeing and transport, noted as a positive aspect by multiple reviewers.
Room Quality
7.03
Some rooms were noted for being spacious, but there were comments on outdated bathrooms and varying lighting quality.
Amenities
8.02
Amenities such as the free buffet and lounge were well-received, although some minor critiques were noted about standard toiletries.
Value for Money
7.03
While some reviewers felt the price didn't match the quality, others found good value in the amenities offered.
Food and Beverage
8.52
Breakfast and lounge offerings received consistent praise for quality and variety.
Overall Experience
7.53
Mixed experiences overall, with standout positives countered by notable issues that affected general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:54

Property Description

Prime Location near Sapporo Station
Comfortable & Well-Equipped Rooms
Delicious Buffet Breakfast

To experience the best of Sapporo with stunning city views, book your stay at Grand Mercure Sapporo Odori Park.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

7.8
Based on 423 reviews
Cleanliness: 7.53
Service: 8.22
Location: 8.52
Room Quality: 7.03
Amenities: 8.02
Value for Money: 7.03
Food and Beverage: 8.52
Overall Experience: 7.53
Y
YOKO • family_with_children • jp
2
最悪
Pros:

景色，ラウンジ無料

Cons:

汚い部屋　髪の毛　埃　最悪はバスタブ　シャワーが出ない。トイレの便座　
廊下，部屋に，汚水の匂いがする

2026-09-07 • via Nuitee
Y
YOKO • family_with_children • jp
2
2026-09-07 • via Nuitee
L
Lowela S. • solo_traveller • ph
10
Pros:

So quiet, and very relaxing hotel

Cons:

None

2026-09-04 • via Nuitee
H
Hiroo • couple • jp
7
朝食目当てに泊まるかどうかです。
Pros:

朝食は和も洋も期待以上でした。

Cons:

部屋が古く、廊下が古さで臭いが気になる。

2026-09-02 • via Nuitee
M
makoto • couple • jp
9
2026-09-01 • via Nuitee
A
abdullah • couple • kw
4
غير مريح
Pros:

غرفة واسعة مقارنة بباقي فنادق اليابان

الموظفون

Cons:

الفندق قديم جداً
لم يتم صبغ الغرفة بعد ازالة ورق الجدران بحيث تنظر الى المادة اللاصقة على الجدران
اثاث قديم جدا في الغرفة و كذلك دورة المياه
اثناء اقامتي كان يوم ممطر فحدث خرير من السقف في غرفتي و تم حل المشكلة لاحقاً

2026-08-31 • via Nuitee
D
Dilip • extended_group • in
10
Excellent
Pros:

Property staff provided the steam iron

Cons:

Nothing

2026-08-29 • via Nuitee
裕美 • couple • jp
5
スタッフの対応もふくめて、いまいちですかね。
Pros:

ロケーションが良かった

Cons:

全体的に古い感じがしました。ラウンジで、コーヒーは、飲めましたが、部屋のコーヒーは、ありませんでした。アメニティも少なくて、残念でした。

2026-08-29 • via Nuitee
P
Phung • extended_group • us
10
2026-08-19 • via Nuitee
M
MASAKO • extended_group • jp
10
また利用したいと思った。
Pros:

オールインクルーシブだった事。
リムジンバスがホテルの裏から出てた事。
交通の便がよかった。
エレベーターが早い。

Cons:

特になし

2026-08-16 • via Nuitee
宗明 • solo_traveller • tw
10
2026-08-13 • via Nuitee
J
JAEHONG • family_with_children • kr
10
Pros:

조식이 매우 고급스러우며 맛있었고, 배정받은 방도 매우 좋았습니다. 덕분에 가족들이 행복하게 여행을 즐길 수 있었습니다. 또한 호텔 내에서 마주쳤던 모든 직원들이 전부 친절하였으며, 중간에 문의를 해도 친절하게 답변해주셨습니다.

2026-08-03 • via Nuitee
K
Koshiba • couple • jp
10
レンタル自転車で市内ウロつくのに最適
Pros:

綺麗で広い部屋
ロケーションも良し

Cons:

少し繁華街から離れてる所

2026-07-12 • via Nuitee
K
Kazuyuki • extended_group • jp
10
2026-07-08 • via Nuitee
K
KAM LEUNG • couple • hk
9
2026-07-06 • via Nuitee
T
tatsuro • extended_group • jp
9
まあまあ
Pros:

ラウンジでのサービス

Cons:

スタッフの対応に温かさが感じられなかった。

2026-07-03 • via Nuitee
L
Liz • extended_group • au
6
Good location, excellent lounge. Needs an update as aged a bit
Pros:

Spacious, clean

Cons:

No lounge to sit on, rollaway bed was very uncomfortable

2026-06-29 • via Nuitee
J
Janie • solo_traveller • us
10
Relax in Sapporo
Pros:

I didn’t book the room with breakfast but the included evening happy hour with appetizers, cocktails, beer and wine was a real treat. The room, bathroom and bed were clean and comfortable.The airport shuttle is not a dedicated bus but one that picks up at the hotel along with other stops. It no longer runs all day but stops only at 9:35 and 10:35 and takes 1.5 hours to get to the airport.

Cons:

Adjust hours for evening happy hour and shuttle in the description when they change.

2026-06-26 • via Nuitee
T
Tomohiro • solo_traveller • jp
9
2026-06-25 • via Nuitee
K
Khajohnsak • solo_traveller • th
7
2026-06-23 • via Nuitee