Kisiwa House

Hotels
9.2 (711 reviews)
572 Baghani Street, Stone Town , Zanzibar City , TZ

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Historical charm
Attentive staff
Excellent location
Cons:
Occasional noise from the restaurant
Overpriced restaurant

Categories

Cleanliness
9.31
Most reviews indicate that the hotel is meticulously cleaned and very hygienic.
Service
9.78
Staff were described as kind, attentive, and friendly across multiple reviews.
Location
9.32
Conveniently located near the center of Stone Town, perfect for sightseeing.
Room Quality
9.27
Rooms are spacious, beautifully decorated, and comfortable.
Amenities
8.8
Includes rooftop dinner experience and breakfast; however, some minor drawbacks mentioned.
Value for Money
9.26
Good value for a historic building with positive remarks in several reviews.
Food and Beverage
8.31
Food was mentioned to be good, but one review noted that the restaurant was overpriced and lacking.
Overall Experience
9.58
Overall positive sentiment with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:26

Property Description

Historical Charm and Modern Comfort
Experience the unique blend of historical charm and modern comfort at Kisiwa House. Located in the heart of historical Stone Town in Zanzibar, this hotel offers beautifully decorated rooms with Swahili style touches, flat-screen TVs, and spa baths in the private bathrooms.

Scenic Rooftop Dining
Indulge in a culinary journey with panoramic views of Stone Town and the Indian Ocean at the rooftop restaurant. Enjoy a mix of local and international cuisine while taking in the breathtaking surroundings.

Relaxation and Convenience
Unwind in the garden or courtyard lounge, or explore nearby museums and antique shops within walking distance. With Zanzibar International Airport just a 10-minute drive away, let us arrange your airport shuttle for a seamless travel experience. Book your stay at Kisiwa House now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZNZ

Location

Guest Reviews

9.2
Based on 711 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 8.31
Overall Experience: 9.58
B
Bellafonte • couple • za
10
Pros:

The dinner was exceptional

Cons:

Nothing

2026-10-31 • via Nuitee
A
Andre • couple • gb
10
A lovely authentic experience
Pros:

It was a wonderfully restored building and everything is original.

2026-10-29 • via Nuitee
T
Thomas • couple • us
10
The hospitality level was excellent. Old building with classic style elements. Newly renovated. Top notch service and
Pros:

Classic elegance.

2026-10-26 • via Nuitee
R
Rawat • couple • in
9
Pros:

Kisiva House was a beautiful, ancient property which has been renovated. Loved the feel of it. The team was nice and welcoming. We had a good breakfast and got some really great photos inside the hotel. Rooms were comfortable. We weren't there for very long, but they took good care of us. The feel of the property is exceptional, and the location is very close to Stone Town, walking distance, so it's great for any activities that you want to do in Stone Town

2026-10-25 • via Nuitee
H
Hala • solo_traveller • gb
10
2026-10-25 • via Nuitee
A
Adnan • couple • kw
10
Relaxing, comfortable, friendly, professional, exceptional, and a place I would return to
Pros:

The staff and management are SO professional, helpful, and friendly. The breakfast and its staff and chefs were outstanding. Brenda the manager is exceptional. The place is well kept and vintage

2026-10-25 • via Nuitee
A
alinda • couple • nl
8
Goed verblijf
Pros:

Alles is te voet te doen.
Kamer was netjes.
Lief personeel.

Cons:

Eten is goed maar in verhouding te duur

2026-10-25 • via Nuitee
R
Romain • couple • fr
10
2026-10-24 • via Nuitee
M
Marta • couple • pl
10
Perfect place
Pros:

We came here after a horrible stay at another property
This place is excellent.
Great breakfasts and dinners at a rooftop restaurant. very nice and helpful staff. Clean. The location is great, close to many attractions and restaurants.

Cons:

N/A

2026-10-23 • via Nuitee
P
Princess • couple • ng
9
Perfecto!
Pros:

The cleaniness was top notch. Sparkly. Staff were so kind. Food was excellent. Oh my, they are gooooooddddddd!!!!

Cons:

Just the network is a little poor. But it’s same everywhere here

2026-10-20 • via Nuitee
A
Antoine L • family_with_children • fr
8
Pros:

- very immersive hotel design and ambiance into Stone Town history
- excellent breakfast
- functional room
- attentive staff

Cons:

- only reservation is about the bed quality, we can easily feel the springs on the back.

2026-10-19 • via Nuitee
P
Paula • couple • es
3
Poor customer service
Pros:

Beautiful historical building, very comfortable rooms, outstanding staff

Cons:

They highly recommend to do the city tour (as they told us, it was the only place we could do it and it was a must). We hired it and it was just terrible, 50$ two people, the guide must have learnt Spanish in Duolingo, the communication was not fluent. In addition, he did not know any thing about the Zanzibar history, he was reading all the information posters, he could not answer any questions we did.. it was just so embarrassing to be two hours with a “guide” who did not know Spanish and history. It would be much better to have saved the money and to walk on our own the streets while reading ChatGPT… For sure it is not the hotel itself, but I my opinion the manager have responsability in finding out how the companies who collaborate with them work, as we relied so much in the hotel and the quality they were offering. I think this is total disrespectful with the client and his trust..
We also had other trip hired with them, that we cancelled immediately.. we just did it on our own and we informed the hotel we were leaving early and we would like the picnic (as we also payed for the breakfast and the restaurant was not opened yet). They forgot to prepare it and we had to leave without breakfast and no other option..
They hotel is wonderful but i don’t think this is he quality you expected for what it cost one night there..

2026-10-17 • via Nuitee
I
Ilan • couple • fr
10
Pros:

Hotel magnifique, mobilier magnifique, personnel au top, le petit dej est incroyable (juste le diner a 40$ ne vaut pas forcément le coup)

Cons:

Attention pas d’ascenseur donc si 2 etages c’est trop pour vous c’est dommage, mais rien a dire

2026-10-17 • via Nuitee
E
ELIO HUMBERTO • solo_traveller • mo
9
Pros:

1. The location
2. The kindness and support given by the staff, specially Brenda who provide me all the attention to make my stay comfortable and easier due my special requests.
3. The atmosphere and the decoration of the hotel

Cons:

I have not anything to point.

2026-10-16 • via Nuitee
G
Gareth • couple • il
4
2026-10-16 • via Nuitee
E
Eser • couple • au
10
2026-10-16 • via Nuitee
M
Marta • couple • es
9
Alojamiento muy centrico
Pros:

situado en pleno centro de stone town. Personal muy amable. Habitación muy bonita y cama grande muy cómoda. Por las tardes, te preparan la habitación para los mosquitos abriendo la cortina de la cama. El baño tenía ducha y bañera. Te reponen todos los días botellas de agua ya que la del grifo no es apta.

Cons:

No hay ascensor pero no es en si un problema.

2026-10-15 • via Nuitee
L
Love Jones Tours • solo_traveller • cm
9
2026-10-12 • via Nuitee
G
Graham • solo_traveller • za
10
Terrific time at Kisiwa House
Pros:

Brenda and the team at Kisiwa house did an amazing job of looking after my wife and I. ( Simone & Graham ) nothing was too much trouble for the friendly and competent staff at Kisiwa House, we would love to come back again for a longer stay in Stone Town 🇹🇿🇹🇿

Cons:

Nothing

2026-10-10 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Great hotel, super staff super food

2026-10-09 • via Nuitee