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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Japanese garden
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Ironing service
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Non-smoking throughout
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Shuttle service (additional charge)
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Historical Charm and Modern Comfort
Experience the unique blend of historical charm and modern comfort at Kisiwa House. Located in the heart of historical Stone Town in Zanzibar, this hotel offers beautifully decorated rooms with Swahili style touches, flat-screen TVs, and spa baths in the private bathrooms.
Scenic Rooftop Dining
Indulge in a culinary journey with panoramic views of Stone Town and the Indian Ocean at the rooftop restaurant. Enjoy a mix of local and international cuisine while taking in the breathtaking surroundings.
Relaxation and Convenience
Unwind in the garden or courtyard lounge, or explore nearby museums and antique shops within walking distance. With Zanzibar International Airport just a 10-minute drive away, let us arrange your airport shuttle for a seamless travel experience. Book your stay at Kisiwa House now for a memorable getaway.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 15 years old stay for US$71 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
A beautiful hotel, so comfortable and clean. All the staff are friendly and welcoming. Lovely breakfast on the rooftop. Would 10/10 recommend.
Good hotel with good service. The only downside was that the walls and floors were very thin, so we could hear everything happening in the hotel in the morning.
Location, staff, cleanliness
Soundproofing of rooms
The property is well maintained. It has high ceilings, spotlessly clean walls,wooden staircases and choice pieces of furniture. Our room and bathroom was spacious. The accommodation is well situated.
Our dinner was fabulous and there was traditional live music.
The shutters of the bedroom were closed by staff despite our opening them. It made the room unnecessarily dark.
Hotel storico al centro della città. Mobili in legno molto belli.
Dimensioni della camera non soddisfacenti, ma il rumore dalla strada sia di notte che di giorno è stato decisamente fastidioso. Ci sono posti migliori in cui soggiornare in città.
Centrally located
Nice rooms
Clean
Personnel very friendly
Hotel má svého ducha. Vkusně zařízený, půvabný. Jednání personálu bylo milé.
Negativně hotel hodnotíme proto, že se tam nedalo kvůli stavbě na ulici spát. Dostali jsme pokoj v přízemí s okny do ulice a mohli jsme pozorovat a poslouchat vše co se na ulici odehrává. Věc jsme řešili i s manažerkou hotelu, ale bylo nám řečeno, že stavět v noci je zde normální a nejde s tím nic moc udělat. Na jednu noc jsme dostali jiný pokoj, kde byl hluk menší. Druhou noc jsme se opět stěhovali do původního pokoje a celou noc nespali. S ohledem na to, nemůžeme dát vyšší hodnocení, protože když se nevyspíte, je jedno, jak je hotel krásně zařízený nebo jak milý je personál.
Bathroom with a bathtub and his and hers sink, spacious bedroom , all the lounge areas are so pretty! The rooftop restaurant 🫰🏾
No elevator
Super zentrale Lage, sehr schönes Interior, freundliches und hilfsbereites Personal, Terrasse,
Frühstück war in Ordnung, Saft immer super, insgesamt nicht so abwechslungsreich
Bad experience overall from booking to checkout : difficult to reach out ver the phone, hidden charges, very noisy rooms, waiter disrespectful.
Nice antique small hotel.
Very polite and friendly staff.
Close to city centre
A charming hotel in the heart of Stone Town. I had a very spacious room and bathroom. Loved the fact that there was a full size shower and bathtub with his and hers sinks. I particularly appreciated the authentic Zanzibari decor and the quality and attention to detail regarding the design materials, especially the floor (hahaha, i do like a well done concrete floor).
I'd also like to thank Brenda who took the time to get our feedback on site specifically regarding the policy of more bottles of complimentary water. This wasn't the biggest issue however given the hot/humid climate of the country, this should be taken into consideration.
Would highly recommend!
Well situated in Stone town. Close to the airport. Very clean and well appointed furnishing. Beautiful rooms. Friendly staff. Beautiful rooftop restaurant with very good food.
We stayed in a standard room with king size bed. Paid USD120 / GBP89,
Good:
- Lovely house from the 1800’s sensitively and stylishly converted into a boutique hotel. Located in the heart of historic Stone Town with easy walking to the main sites.
- Spotlessly clean room
- Very comfortable bed
- Clean, quality bed linens
- Powerful shower with lots of hot water
- Great a/c
- Super-friendly, helpful staff
- Freshly cooked breakfast included in the price - the Zanzibar pancakes were excellent
- Excellent pick-up and drop-off from/to the ferry port
Beware:
- Good quality food from the roof-top restaurant - priced on the high side
- Don’t sell alcohol, but they are happy for you to drink your own
- Towel quality not the best
Overall fantastic value. Highly recommended for a visit to Zanzibar.
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