W Guangzhou

Hotels
•
W Hotels
8.6 (114 reviews)
26 Xian Cun Road, Pearl River New Town, Tianhe District, Guangzhou, Guangdong, 510623 , Guangzhou , CN
86-20-66286628

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Overall experience was satisfactory
Cons:
Poor cleanliness
Disappointing breakfast
Confusing service

Categories

Cleanliness
6.99
The room smells horrible, dirty, and sticky floors contributed to a negative impression.
Service
8.96
Staff confusion led to a messy check-in process, but service standards are generally expected for this hotel tier.
Location
10
Location was good, enhancing the overall convenience of the stay.
Room Quality
7.45
Room condition was poor as indicated by odors and cleanliness issues.
Amenities
9.48
Standard quality for this hotel tier since no specific mentio of amenities was made.
Value for Money
9.44
Standard value expected for a hotel of this rating.
Food and Beverage
6.99
Breakfast was disappointing for a hotel of this luxury status.
Overall Experience
9.47
Despite several issues, the overall stay was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:43

Property Description

Experience the luxury and vibrant energy of W Guangzhou, an Art Deco gem nestled in the heart of Tianhe.

Rejuvenating Spa: Unwind in our full-service spa where expert therapists offer massages, body treatments, and rejuvenating facials, ensuring a perfect escape from the everyday hustle.

Culinary Delights: Savor international cuisine at The Kitchen Table, with three on-site restaurants to choose from. Enjoy 24-hour room service or refreshing drinks at the poolside bar, perfect for any occasion.

Modern Accommodations: Our 317 uniquely designed guest rooms feature state-of-the-art amenities including 46-inch flat-screen TVs, deep soaking bathtubs, and complimentary Wi-Fi, creating a sanctuary of relaxation and entertainment.

Discover the perfect blend of luxury and convenience—secure your stay at W Guangzhou now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 114 reviews
Cleanliness: 6.99
Service: 8.96
Location: 10
Room Quality: 7.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 6.99
Overall Experience: 9.47
B
bcheong • Solo travel • Shanghai
10
Nearly wow
Pros:

Last stayed here 3 years ago and didn’t get upgraded upon check in despite my ambassador status. This time i played safe and applied the NUA beforehand

The suite is large and pleasant enough. Unlike a lot of hotels around the world these days, plenty of toiletries, and the marvis toothpaste is a plus

Breakfast was good and wrote a seperate review

Gym is smallish but ok. Like many parts of the hotel i took pictures of the gym. Had a bad experience when the gym trainer was rude. Pool is indoors but nice with high ceiling and large windows

9/10

2026-06-13 • via Tripadvisor
L
Leopard • solo_traveller • il
10
2026-06-13 • via Nuitee
R
Relax48626271842 • Friends getaway • Hong Kong
10
Wow at W
Pros:

A wonderful stay at a long weekend at W Guangzhou.

W always my preferred hotel due the vibe and friendly hotel staffs. For this stay, W wowed me again with that excellent services. We ask executive lounge staff, Jessica to assist in booking a restaurant that we would like to go. She did provided whatever whenever attitude that made our trip wonderful.

Definitely highly appreciate Jessica and her team and definitely will try to visit W Guangzhou again soon.

Andrew

2026-06-11 • via Tripadvisor
A
Aigerim • couple • tr
10
2026-06-09 • via Nuitee
A
Aidan • extended_group • za
9
2026-06-09 • via Nuitee
A
Aigerim • couple • tr
10
2026-06-09 • via Nuitee
S
Shaquille • couple • nl
8
2026-06-08 • via Nuitee
A
Annamaria • solo_traveller • au
10
Amazing hotel, helpful staff, great service, best location , worth every dollar
Pros:

Everything, room nice, clean, and comfortable. Staff is helpful. Food is amazing , great location, Friday -Saturday entertainment is worth it.

Cons:

I loved everything

2026-06-08 • via Nuitee
T
Talal • couple • sa
10
2026-06-07 • via Nuitee
I
Injal • solo_traveller • in
10
Pros:

Location and ambience, Breakfast spread was good

2026-06-03 • via Nuitee
S
Sarah • couple • fr
10
Cons:

Demande d’avancer une caution au prix double de la chambre lors de notre arrivée

2026-06-01 • via Nuitee
R
RebeccaA1832 • Friends getaway • Singapore
10
Awesome stay at W Guangzhou Hotel
Pros:

I had a wonderful 6 nights stay at W. I am very impressed with the service staff who are extremely helpful and professional especially Alex from the concierge. He has gone out of his way to assist me and make my stay extremely pleasant. I highly recommend W Guangzhou hotel for those looking for a good hotel for their vacation. I will certainly stay with W during my next visit.

我在广州W酒店度过了美好的六晚。酒店服务人员给我留下了深刻的印象，他们非常热情周到、专业高效，尤其是礼宾部的Alex，他竭尽所能地帮助我，让我的住宿体验无比愉快。我强烈推荐广州W酒店给正在寻找度假好酒店的旅客。下次来广州，我一定会再次入住广州W酒店。

2026-05-28 • via Tripadvisor
I
Ilya • solo_traveller • cy
6
Cons:

Все номера прокурены, радом находится клуб, зазывали мешают

2026-05-21 • via Nuitee
Y
Yusuf • solo_traveller • tr
9
2026-05-20 • via Nuitee
A
abdulrhaman • extended_group • sa
9
2026-05-19 • via Nuitee
K
kim chye • solo_traveller • my
8
Pros:

我喜欢W的设计风格和干净的环境 然后酒店房间也很舒适

Cons:

我非常不喜欢致电服务时候的客服语气。
尤其最近我入住的一次，因为飞机延误导致我可能会延迟入住
我2次致电贵酒店通知我会延迟抵达，但是你们客服给我的语气和态度是极度不耐烦。请问我们付那么高昂的住宿费用是应该获得如此对待？ 给予我一种很高傲的态度
是一位女士接听 ，下午时段。

2026-05-12 • via Nuitee
Y
YVAN • couple • fr
10
Pros:

Completely loved the place, also got kindly upgraded room, everything felt modern and well thought in the room, we will definitely come back for our next trip to Guangzhou

2026-05-12 • via Nuitee
E
Edoardo • couple • it
9
2026-05-12 • via Nuitee
M
Maria Jose • solo_traveller • gt
9
Calidad vrs cobro total
Pros:

Si

Cons:

Al final del corte me cobraron más dólares de los de la reserva en este sitio

2026-05-07 • via Nuitee
I
Ioulia • couple • kz
9
Pros:

Номера, завтрак, расположение, чистота - все было прекрасно

Cons:

Возможно, только уровень английского у персонала, но в целом все замечательно

2026-05-07 • via Nuitee