Holiday Inn Express Marseille Airport by IHG

Hotels
•
IHG
8.3 (136 reviews)
8 Impasse Pythagore, Vitrolles, Bouches-du-Rhone, 13127 , Vitrolles , FR
+33 4 42 31 95 37

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Pets allowed

Facilities

Elevator
Free airport transportation
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Convenient for Marseille airport; free/regular shuttle service
Clean hotel with quiet, comfortable rooms
Staff often described as helpful and professional
Breakfast frequently praised as good/diverse
Good price-quality ratio noted by several guests
Cons:
Shuttle hours limited (no service for very early/late flights or stops at midnight) causing missed transfers
Breakfast timing/availability can be problematic for early departures; isolated reports of poor breakfast
Some service lapses (staff smoking/shift-change issues, missing promised toiletries)
Small/basic rooms for some bookings; limited towels/no phone and temperature control/TV language issues
Occasional complaints about expensive on-site dinner and overpowering lobby fragrance

Categories

Cleanliness
8.6
Multiple guests explicitly call the hotel clean and tidy (rooms, reception, breakfast area); one note about an overpowering lobby deodorizer causing discomfort for fragrance-sensitive guests.
Service
8.2
Staff are frequently described as helpful and professional (named staff praised), but there are service issues: staff seen smoking/not at desk, shift-change prioritisation, and occasional lack of promised toiletries or shuttle coverage.
Location
8.8
Consistently praised as convenient for Marseille airport and good for early flights; not in town centre and further to walk than competing properties, but ideal for airport access.
Room Quality
8
Rooms described as quiet and comfortable but small; some guests report basic/less desirable rooms for certain bookings, limited towels, no phone, and issues with temperature control/TV language options.
Amenities
8.1
Useful amenities include a free shuttle and bus connections; shuttle reliability/hours are a recurring problem (no service for very early or late arrivals) and some promised items (razor/cream) may be unavailable.
Value for Money
8.3
Mixed but generally positive: several guests note an excellent price-quality ratio and reasonable pricing, though one guest flagged an expensive hotel dinner experience.
Food and Beverage
8.2
Breakfast is commonly praised as good, diverse and well stocked, though a few guests reported poor breakfast or complained about breakfast start times being too late for early flights; one complaint about expensive dinner.
Overall Experience
8.2
Most guests report a convenient, clean and professional airport-stay experience; a minority report serious negatives (very poor stay, shuttle/breakfast timing issues) leading to mixed overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Stunning Views and Modern Amenities
Enjoy the panoramic views from the terrace and garden, and stay connected with complimentary wireless internet.
Convenient Dining and Services
Indulge in snacks at the on-site snack bar and make use of concierge services and complimentary newspapers in the lobby.
Close to Major Attractions
Explore nearby attractions like Eurocopter and Karting de L'Etang. Plus, with a complimentary airport shuttle, your travel needs are sorted.

Experience convenience and comfort near Vitrolles Airport by booking your stay at Holiday Inn Express Marseille Airport, an IHG Hotel.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.3
Based on 136 reviews
Cleanliness: 8.6
Service: 8.2
Location: 8.8
Room Quality: 8
Amenities: 8.1
Value for Money: 8.3
Food and Beverage: 8.2
Overall Experience: 8.2
R
Ralph
10
Pros:

Breakfast was nice, and well stocked.

2025-10-09 • via Nuitee
V
Virginie
10
Pros:

Équipe accueillante, très bon hôtel, système navette pratique

2025-10-07 • via Nuitee
J
Justin • partner
2
Pros:

This is the worst travel hotel I have ever been at and my international travel started back in 1981. God aweful. No breakfast before 7….an airport hotel…many people have to leave the hotel before 9am but no accommodations same for shuttle . 4 staff out smoking no at desk . 100 euros for a lousy dinner if 2kabobs and 2orders of fries ..glass of house wine and a beer.avoid st all costs. Worse ever.

2025-10-04 • via Nuitee
G
Gerhard
6
Pros:

Need to be clear re property share the same name …..also we arrived at shift change and that was the priority of the woman leaving

Very basic and We have often found the room we get because we are Expedia is less than desirable

Shuttle hours were not compatible with early departure to the airport

2025-10-03 • via Nuitee
W
Wesley • partner
10
Pros:

Excellent stay before an early flight out of Marseille.

The staff are all extremely professional, the breakfast was great, and the rooms are quiet and comfortable.

It’s a perfect airport hotel!

2025-10-03 • via Nuitee
L
Lisa • friends
6
Pros:

Breakfast was very diverse and good.

No phone, only 1 towel a person.

2025-10-03 • via Nuitee
P
Philip
8
Pros:

Beware that the hotel shuttle stops at midnight, that there are very limited taxi at that time from the airport & that it is a lot further to walkthan theIbis.

2025-09-28 • via Nuitee
G
Gerald • partner
8
Pros:

Very helpful staff at front counter, Alex! Thank You!

2025-09-28 • via Nuitee
M
Mario
8
Pros:

Déjeuner mauvais!!!
A ne pas prendre

2025-09-28 • via Nuitee
A
anita olliveau
8
Pros:

bien pratique fonctionnel

2025-09-22 • via Nuitee
B
Barbara
6
Pros:

Hotel was as expected however 3 things could be improved 1. The room deodorizer in the lobby is overwhelming and it drifts into the dining area-very difficult for those who suffer headaches from fragrances. 2. English instructions for room temp control. It was boiling and couldn’t get fan to stay on. At least one English TV station would be nice.

2025-09-22 • via Nuitee
J
Jane
10
Nice hotel minutes from Marseille Airport
Pros:

This hotel is very clean . Reception was tidy as well as breakfast area. Shuttle was quick to take us from airport to hotel.
Not located in main town center or near beaches. Dinner was excellent across street at another airport hotel.
We ate outside on their pretty deck.
Small room, but we only stayed one night a River cruise!

2025-09-07 • via Nuitee
G
Giovanni
8
Pros:

Great hotel

2025-09-06 • via Nuitee
J
Julie
8
Pros:

A good choice if you need to stay at the airport. Quiet, clean and comfortable

2025-09-03 • via Nuitee
M
Michael • partner
10
Pros:

It's a very nice hotel the staff were friendly and helpful

2025-08-31 • via Nuitee
V
Verified traveler
10
Pros:

Clean, with good, friendly staff. Good breakfast! Shuttle good if you come when it is running. Otherwise 15 Euros from the airport, plus tip.

2025-08-23 • via Nuitee
J
Jacques
8
Pros:

Convenient . Free shuttle, bus to Aix en Provence very convenient and confortable 8 EU seniorx 2
Nice visit in heart of Provence that we know.

2025-08-10 • via Nuitee
N
Nicole
8
Pros:

Shuttle service is great from airport to hotel and in morning there was complimentary shuttle to the train station as well. I asked for razor and cream as sign in room said they have complimentary at the desk - they do not have this available but I was offered a toothbrush. lol.

2025-08-08 • via Nuitee
C
Caroline
10
Pros:

Great for airport access

2025-08-08 • via Nuitee
J
JL
10
Excellent ratio price-quality
Pros:

Close to the airport.. ontime shuttle.. clean.. very good breakfast..

2025-08-06 • via Nuitee