HOTEL MYSTAYS Hakodate Goryokaku

Hotels
•
Mystays Hotel Group
8.3 (1440 reviews)
Hon-cho 26-17 , Hakodate , jp
+81 138-30-2111

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Minor service inconsistencies

Categories

Cleanliness
7.53
Some guests noted cleanliness issues, particularly in the bathrooms.
Service
8.5
Staff were generally responsive and helpful, though there were minor mentions of service consistency.
Location
9.04
Conveniently located near key attractions and public transport.
Room Quality
8.49
Rooms were reported as clean, spacious, and comfortable.
Amenities
8.02
Amenities were satisfactory, but some guests mentioned missing items.
Value for Money
8.48
Good value with reasonable pricing for the services provided.
Food and Beverage
8.03
Breakfast was generally praised, although there were a few missed expectations.
Overall Experience
8.3
Most guests left satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:06

Property Description

Modern Accommodations
Experience comfort and convenience in our modern rooms featuring a flat-screen TV and complimentary WiFi access. Unwind in the bathtub or catch up on your favorite shows on satellite TV.

Convenient Location
Located just a minute away from Goryokaku Kouen-mae tram stop, explore the city with ease. Visit nearby attractions like Goryokaku Tower and Mount Hakodate, all within a short distance from the hotel.

Dining Options
Start your day with a buffet breakfast at Restaurant Azalea and indulge in fresh sushi for dinner at Hiroki Restaurant. For snacks and drinks, head to the 24-hour convenience store on the ground floor.

Book your stay at HOTEL MYSTAYS Hakodate Goryokaku for a memorable experience in Hakodate.

Important information:

Parking is subject to availability due to limited spaces.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 700 per day.

Location

Guest Reviews

8.3
Based on 1440 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
S
Shimoyana • solo_traveller • jp
10
Cons:

エアコンが部屋で調整出来なくて残念です…寒かったです

2026-07-25 • via Nuitee
G
GOTOU • solo_traveller • jp
9
2026-07-24 • via Nuitee
G
GOTOU • solo_traveller • jp
9
2026-07-24 • via Nuitee
H
HIROKATSU • solo_traveller • jp
8
また利用したいホテルです
Pros:

コンビニ併設でとても便利だった
市電の電停やバスの停留所が近く便利だった

Cons:

清潔感があり快適だったが窓から外がほとんど見えなかったのが残念だった

2026-07-22 • via Nuitee
M
Masaki • extended_group • jp
4
2026-07-22 • via Nuitee
O
Osamu • solo_traveller • jp
9
2026-07-22 • via Nuitee
W
Wang • solo_traveller • tw
10
2026-07-22 • via Nuitee
C
Chikara • solo_traveller • jp
10
2026-07-21 • via Nuitee
Y
Yen-Ju • solo_traveller • tw
10
Pros:

住宿地點交通位置很好，早餐非常美味，房間舒適

2026-07-21 • via Nuitee
A
Abigail • solo_traveller • ca
8
2026-07-20 • via Nuitee
T
TSUYOSHI • solo_traveller • jp
10
またきたい
Pros:

喫煙ができる

Cons:

特になし

2026-07-19 • via Nuitee
K
KAZUYA • solo_traveller • jp
7
Pros:

よくなかった点に記載してますが、いくつか不備がありました。
ただそれに対してのフロントスタッフの方が夜中にも関わらず迅速に対処してくれたのが素晴らしかったのがよい点です。
その他にロビーも清潔感があり、朝食も美味しかったです。

Cons:

清掃で変えていただいた掛け布団カバーに血がついていたり、お借りした充電器が破損していたり、部屋のウォシュレットが壊れたりしていました。
ウォシュレットは置いといて、前半の2つは汚染、棄損した前の客がホテル側にあえて報告しなかったことで生じた事例と思われますのでホテル側は見落とししてしまったのかと思います。

2026-07-19 • via Nuitee
Y
YOUKO • couple • jp
10
良かったです。
Pros:

朝食は、美味しかったです。
２泊しましたが、２泊目のとき、室内が
綺麗に整頓されていて、良かったです。

2026-07-19 • via Nuitee
S
Shin-ichi • solo_traveller • jp
8
ほぼ期待通り
Pros:

市電駅の目の前、ファミリーマートが隣接、五稜郭と飲食店街が徒歩圏内

Cons:

やや部屋が狭い

2026-07-18 • via Nuitee
M
Masaki • solo_traveller • jp
5
2026-07-16 • via Nuitee
T
takashi • solo_traveller • jp
5
2026-07-14 • via Nuitee
E
ebina • solo_traveller • jp
8
2026-07-14 • via Nuitee
松井 • couple • jp
7
2026-07-14 • via Nuitee
Ａｋｉｒａ • couple • jp
10
2026-07-13 • via Nuitee
蔡 • family_with_children • tw
10
Pros:

地點、早餐、性價比

2026-07-13 • via Nuitee