HOTEL MYSTAYS Hakodate Goryokaku

Hotels
•
Mystays Hotel Group
8.2 (1432 reviews)
Hon-cho 26-17 , Hakodate , JP
+81 138-30-2111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Clean rooms and bathrooms
Excellent location near Goryokaku Tower/tram and restaurants
Delicious breakfast
Beautiful high-floor views
Spacious deluxe rooms
Convenience store attached
Generally friendly staff (reported by several guests)
Good value for money
Cons:
Air conditioning/heating not individually controllable; rooms reported very hot
Serious reservation mishandling with poor apology from staff
Street/tram noise for road-facing rooms
No coffee provided in some rooms
Elevator wait times during busy periods
Desire for microwaves on each floor
Toilet flush sensor/flow issue noted by one guest

Categories

Cleanliness
9
Multiple comments praise the hotel's cleanliness and well-kept rooms/bathrooms (清潔感、ホテル自体綺麗でした、トイレ・風呂がキレイ).
Service
6.8
Mixed service: several guests note friendly/helpful front desk staff, but there is a serious negative incident (reservation name error, being initially turned away and no proper apology) that substantially lowers the rating.
Location
9.2
Frequently described as excellent—very close to Goryokaku Tower, tram stop, Morning Market, many restaurants and easy access to sights (ロケーション抜群、移動に便利).
Room Quality
7.8
Rooms are often spacious with great views (デラックス、窓一面、絶景), but comfort issues reported (館内一括暖房で暑い、空調がコントロール不可) and occasional street/tram noise.
Amenities
8.2
Good on-site amenities (convenience store attached, in-room amenities provided). Minor gaps mentioned: no coffee in some rooms, desire for microwaves on each floor and occasional long elevator waits.
Value for Money
8.6
Several guests note the hotel is reasonable/affordable and good value (リーズナブル、お安く泊まれた、満足).
Food and Beverage
9
Breakfast repeatedly described as tasty and a highlight of the stay (朝食が美味しかった).
Overall Experience
7
Overall stays are positive for location, cleanliness, views and breakfast, but the severe reservation/service incident and occasional comfort issues (heat/noise) reduce the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Modern Accommodations
Experience comfort and convenience in our modern rooms featuring a flat-screen TV and complimentary WiFi access. Unwind in the bathtub or catch up on your favorite shows on satellite TV.

Convenient Location
Located just a minute away from Goryokaku Kouen-mae tram stop, explore the city with ease. Visit nearby attractions like Goryokaku Tower and Mount Hakodate, all within a short distance from the hotel.

Dining Options
Start your day with a buffet breakfast at Restaurant Azalea and indulge in fresh sushi for dinner at Hiroki Restaurant. For snacks and drinks, head to the 24-hour convenience store on the ground floor.

Book your stay at HOTEL MYSTAYS Hakodate Goryokaku for a memorable experience in Hakodate.

Important information:

Parking is subject to availability due to limited spaces.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKD

Location

Guest Reviews

8.2
Based on 1432 reviews
Cleanliness: 9
Service: 6.8
Location: 9.2
Room Quality: 7.8
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 7
T
TAKASHI • couple • jp
6
Pros:

清潔感、スタッフの対応

Cons:

空調が悪かった、暑くて寝るのに苦労した

2026-10-31 • via Nuitee
K
Kotoe • solo_traveller • jp
7
2026-10-30 • via Nuitee
H
Hiroyuki • solo_traveller • jp
7
2026-10-30 • via Nuitee
Y
yukiko • extended_group • jp
7
2026-10-29 • via Nuitee
T
TOORU • couple • jp
7
Cons:

空調をコントロールできると良かった

2026-10-28 • via Nuitee
M
Marie Joy • extended_group • us
9
Ideal location when in Hakodate
Pros:

The location is really close to Goryokaku Tower and a bus ride away from the Morning Market. It is also close to places where you can eat and shop.

2026-10-28 • via Nuitee
S
Supitchaya • couple • th
8
2026-10-26 • via Nuitee
K
Kikuno Shimpo • extended_group • jp
8
2026-10-24 • via Nuitee
加藤 • solo_traveller • jp
9
ロケーション抜群
Pros:

観光地にアクセスしやすい点と飲食店が近くにたくさんあるので選びやすさも魅力です。ビジネスでの利用も良いと思います。

Cons:

路面電車道路沿いにあるので電車の音は少し気になるところでしょうか…それ以外は何もありません。各階に電子レンジがあったら便利かもです。

2026-10-24 • via Nuitee
M
Mayumi • family_with_children • jp
8
女性従業員さんが不愛想でした。
2026-10-21 • via Nuitee
H
hitoshi • family_with_children • jp
8
2026-10-20 • via Nuitee
R
RISA • couple • jp
3
泊まる時期によっては辛い
Pros:

ホテル自体綺麗でした

Cons:

館内一括で暖房に固定されていて、暑くても扇風機しか使えませんでした。室内が28度超えていましたが、夜間は暖房しか使えず子供も大人も汗だくでした。辛かったです。

2026-10-20 • via Nuitee
H
Hidetoshi • solo_traveller • jp
7
Pros:

朝食が美味しかった

2026-10-19 • via Nuitee
M
Mai • couple • jp
10
2026-10-19 • via Nuitee
H
Hisae • couple • jp
9
2026-10-16 • via Nuitee
A
Akira • solo_traveller • jp
9
2026-10-16 • via Nuitee
Ｙoshie • couple • jp
9
2026-10-16 • via Nuitee
H
hirotaka • couple • jp
10
スタッフが親切で、非常満足でした。
2026-10-16 • via Nuitee
T
Takafumi • solo_traveller • jp
8
2026-10-16 • via Nuitee
A
Aoi • family_with_children • jp
9
2026-10-16 • via Nuitee