Ruby Hotel

Hotels
8.7 (184 reviews)
185-187 Le Thanh Ton , Ho Chi Minh City , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Business center
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near Ben Thanh Market / central attractions
Friendly, helpful staff
Clean and comfortable rooms (spacious, good bedding, modern bathrooms)
Good value for money
Elevator and helpful luggage assistance
Balcony/room space in some units
Cons:
No pool
Hidden/hard-to-find entrance
Ironing inconvenient (must use level 10)
Disputed bottled water charge at checkout
Occasional missed housekeeping and spotty Wi‑Fi

Categories

Cleanliness
8.5
Generally noted as clean (rooms, modern bathroom, bedding smells nice), though one guest reported missed housekeeping after the first night which slightly lowers this score.
Service
9.1
Staff repeatedly described as fantastic, friendly and very helpful (assisting with luggage, 24-hour manned entrance); isolated service issues (disputed water charge) temper the score slightly.
Location
9.2
Consistently praised as superb and very convenient (adjacent to Ben Thanh Market, near Takashimaya and Saigon Square), central for food and shopping despite a slightly hidden entrance.
Room Quality
8.9
Rooms described as spacious, comfortable with good bedding, modern bathrooms and balconies in some rooms; a few comments mention the property feels a bit old in places.
Amenities
8
Basic in-room amenities (hairdryer, kettle, toiletries, elevator) are available, but lack of a pool, iron inconvenience (must use level 10) and issues around bottled water charging reduce the score.
Value for Money
8.5
Multiple guests mentioned excellent value and affordable pricing for the quality; however, disputed charges for water and small service hiccups slightly reduce perceived value.
Food and Beverage
8.7
Standard quality for this hotel tier (hotel dining/F&B not discussed in reviews; many comments instead highlight nearby food options).
Overall Experience
8.7
Mostly very positive overall—comfortable, clean, great location and helpful staff—offset by minor operational issues (hidden entrance, occasional housekeeping miss, water charge dispute).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:11

Property Description

Convenient Location
Located in the heart of Ho Chi Minh, Ruby Hotel is just a stone's throw away from popular attractions like Ben Thanh Market, Notre Dam Cathedral, and Reunification Palace.

Comfortable Accommodations
Each air-conditioned room at Ruby Hotel features a balcony with views of the park or city, ensuring a relaxing stay. Rooms are equipped with modern amenities such as a flat-screen TV, wardrobe, and minibar, with en suite bathrooms offering bath or shower facilities.

Excellent Services
Guests can take advantage of complimentary Wi-Fi, parking, and access to the business center for fax/photocopying needs. The hotel's 24/7 front desk is ready to assist with laundry, luggage storage, and airport shuttle services. Additionally, enjoy convenient ticketing and tour arrangement services during your stay.

Book your stay at Ruby Hotel for a memorable experience in Ho Chi Minh!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.7
Based on 184 reviews
Cleanliness: 8.5
Service: 9.1
Location: 9.2
Room Quality: 8.9
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.7
Overall Experience: 8.7
O
Oliver • family_with_children • de
7
2026-09-18 • via Nuitee
P
Piwari • couple • au
5
2026-09-16 • via Nuitee
A
Anh • solo_traveller • de
9
Pros:

Super Preis Leistung, sehr sauberes Zimmer, Lage direkt neben Benh Thanh Markt und dennoch war es leise im Zimmer. Netter Balkon wo man draussen sitzen kann. Eingang nicht gleich zu finden (durch ein Reisebüro) aber die Händler vor dem Eingang passen einem ab und zeigen den Weg.

2026-09-08 • via Nuitee
M
MASAAKI • couple • jp
5
社会勉強になった
Pros:

便利な場所だった

Cons:

備え付けのテーブルの引き出しが壊れていた。
浴室とトイレと洗面台の仕切りが無いためシャワーを浴びる度に全てびしょびしょに濡れてしまう。

2026-08-22 • via Nuitee
T
Thomas • family_with_children • de
9
Wir kommen nun schon einige Jahre hierher. Für uns ist das Ruby das Idealste Hotel der Stadt. Wir kommen immer wieder ge
Pros:

Die zentrale Lage ist perfekt. Großes Familienzimmer. Sauber und sehr sicher. Nettes Personal.

2026-08-15 • via Nuitee
C
CHIHCHUNG • solo_traveller • tw
8
2026-08-13 • via Nuitee
J
Jamie • couple • au
10
Relaxing
Pros:

Staff were fantastic and very helpful

Cons:

No pool

2026-08-07 • via Nuitee
H
Hữu Cát • couple • vn
8
Tạm ổn
Pros:

Gần trung tâm

Cons:

Hơi cũ

2026-08-06 • via Nuitee
S
Sean Kevin • extended_group • au
10
A memorable place to stay - a fantastic hotel that is perfect!
Pros:

The family room was huge and had 2 king size beds. It was very clean with an excellent and modern bathroom and shower. The staff were friendly and very helpful. And the location is perfect!! Lots of great food options and shopping nearby - Ben Thanh Market is 50 metres away but it is quiet! Definitely a 10/10 for what you pay for and the modern and clean room and extremely helpful staff!

Cons:

Probably the entrance is hard to find so you either go through the Travel Agency (if open) or 15 metres to the left is an alley way that is shared with a Bier Garden and major hotel that you go down and around to the hotel entrance that is manned 24 hours. While some people commented that they don’t like it I feel it adds character and has minimal negative impact.

2026-07-07 • via Nuitee
N
Nguyen • solo_traveller • au
9
Great, comfortable stay
Pros:

Comfortable, clean room. Free water for number of night stays per person, quiet. There's an elevator and the staff takes your luggage and takes you to your room.

Standard hairdryer, kettle, hand soap, shampoo, conditioner, shower gel, hot shower, the bedding smells nice, pillows were comfortable and plush. We had a balcony in our room, which is a nice touch. Very convenient distance from Takashimaya, Ben Thanh Market and Saigon Square.

We would stay here again when we come back to Vietnam.

Cons:

Entrance is a bit hard to find because the bottom level has an office at the front, not a big issue but worth noting if you're arrive in the middle of the night. Just knock and they'll come to the front.

2026-05-28 • via Nuitee
M
MIRON • solo_traveller • ru
10
2026-05-27 • via Nuitee
E
Eric • couple • fr
8
Je reviendrai sans hésiter
Pros:

Très bien situé dans un quartier animé. L’hôtel ne donne pas sur la route donc très calme.
Chambre propre, lit confortable. Excellent rapport qualité prix.

Cons:

La note aurait été plus élevé s’ils n’avaient pas oublié de faire notre chambre après la première nuit
Wifi pas top

2026-05-10 • via Nuitee
S
SEONGNYEO • extended_group • kr
10
위치, 청결 다 좋아요
Pros:

위치도 좋았고
가격이 저렴한데 숙소가 깔끔해서
넘 마음에 들었어요
다음에 가면 또 묵고 싶어요

Cons:

없음

2026-05-05 • via Nuitee
A
Afifah • solo_traveller • bn
3
Pros:

superb location, very near to everything, staff are super helpful

Cons:

cannot bring the iron to room, need to do it in level 10. Very inconvenient, and made us think twice if we want to iron our clothes

2026-05-02 • via Nuitee
C
Chi Hsuan • couple • tw
6
Pros:

地點很不錯，就在濱城市場旁邊，有買行程的話都是免費接送上下車

Cons:

老闆說一天提供2瓶水，我們兩人在第一天總共看到桌上、冰箱裡各4瓶，一共8瓶，結果退房時他說我們共喝了12瓶並叫我們支付4瓶的錢？？？
第一，只有8瓶並非12瓶
第二，如果要收費為什麼要在房間放12瓶？
第三，收費是某一天沒水了我去問櫃檯，才知道要收費，並非第一天入住就跟我們說
完全就是不合邏輯，本來住宿體驗還算不錯，在退房最後一刻完全被搞砸

2026-04-09 • via Nuitee
F
fabian alistair • family_with_children • au
10
Pros:

Nice hotel close to everything. The entrance is a little hidden, just at the left side next to some restaurant seating, go down and turn right to get to reception. Rooms very spacious and comfortable

2026-04-08 • via Nuitee
T
tamar • couple • il
8
מלון במיקום מעולה, נקי ומסודר, צוות אדיב. מתאים בעיקר למי שצריך חדר ללילה ולא לשהות במהלך היום.
Pros:

המלון במיקום מעולה ליד השוק הגדול ומרבית האטרקציות. צוות נחמד מאוד. המלון נקי והחדרים פרקטיים ומרווחים. מתאים למי שנמצא רוב הזמן מחוץ לחדר ולא בא להתפנק במלון. אין ארוחת בוקר ואין ממש לובי. עדיין מומלץ ושווה מאוד מבחינת העלות ביחס לתמורה.

Cons:

הופתענו שהחלונות בצד שלנו היו אטומים, מכיוון שרוב הזמן שהינו מחוץ למלון זה פחות הפריע. ייתכן שיש עוד צד למלון ושם אין חלונות חסומים. למי שזה ממש מפריע- שווה בדיקה מראש.

2026-04-06 • via Nuitee
C
Chloe • solo_traveller • au
8
2026-04-02 • via Nuitee
H
Hoang Thuy Duong • family_with_children • gb
10
2026-03-28 • via Nuitee
維真 • extended_group • tw
8
2026-03-23 • via Nuitee