Hampton by Hilton Cartagena

Hotels
Hampton Inn
8.4 (1732 reviews)
Bocagrande, Calle 8 Av. San Martin , Cartagena de Indias , co

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Small rooms
Food quality
Limited amenities

Categories

Cleanliness
8.86
Multiple reviews praised the cleanliness of the hotel.
Service
8.83
Consistently mentioned as friendly and helpful by guests.
Location
9.37
Location was highlighted positively in many reviews.
Room Quality
7.82
Some guests mentioned room size and comfort issues.
Amenities
8.35
Amenities were generally appreciated, though there were some missing services.
Value for Money
7.81
Mixed opinions on pricing relative to offered amenities and conditions.
Food and Beverage
7.36
Breakfast options seemed limited and some food quality issues noted.
Overall Experience
8.83
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:36

Property Description

Rooftop Terrace Swimming Pool with City Views
Enjoy stunning views of the city while taking a refreshing dip in the rooftop terrace swimming pool at Hampton Cartagena.

On-Site Gym Facilities and Free Wi-Fi
Stay active during your stay with access to the on-site gym facilities and stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities and Services
Indulge in a daily breakfast, relax in rooms with air-conditioning and cable TV, and take advantage of free Internet access at the lobby's computers.

Experience the best of Cartagena with Hampton by Hilton. Book now for a memorable stay!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that smoking is not allowed. Guests who smoke in the rooms will have to pay a fine of COP 200.000.

Please note that this property does not offer an airport shuttle. Guests must make their own arrangements to get to and from the airport.

All minors under 18 years of age must present a valid identity document with a photograph to confirm their identity and that of their parents. This document must be shown even if the minor is accompanied by their parents.
If a minor is accompanied by an adult other than his parents, a written and authenticated authorization must be presented in order to check-in at the Hotel.

POLICY FOR MINORS
Minors must always be accompanied by a familiar adult, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are
and administrative sanctions, according to the Colombian laws.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but most commonly accepted are identity cards, passports and
civil registries).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, where he/she expressly authorizes the adult present with the minor to carry out his/her check-in.
adult present with the minor to register him/her at the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
the corresponding authorities).
In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.
the documentary requirements established herein have not been complied with.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1732 reviews
Cleanliness: 8.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
P
Polanco Gonzalez couple do
10
Pros:

Muy acogedor y seguro

2026-06-13 via Nuitee
V
Victor Augusto Sierra Fernandez solo_traveller co
10
Pros:

Buenas instalaciones, muy buen desayuno

2026-06-12 via Nuitee
M
Mabel family_with_children co
1
Un desastre sobrevalorado.
Cons:

No tiene parqueadero, llegamos a las 11 de la noche el día del ingreso y el parqueadero con el que tienen asociación está a tres calles del lugar.
Nos indicaron que podíamos dejar el vehículo frente al hotel sobre la vía, que diéramos aviso a recepción el segundo día amaneció con lluvia nadie nos avisó que la vía donde dejamos el vehículo se inundaba por lo que el vehículo estuvo bajo el agua y al sacarlo un bache en la vía explotó una llanta. Nadie respondió. En la segunda noche se apagó el sistema de ventilación de la habitación, reportamos la falla en recepción y sólo nos indicaron que había una falla con el sistema y que estaban trabajando para arreglarla… nunca se arregló el tercer día lo pasamos con calor desayunamos con un calor sofocante aparte que la única opción que tienen de proteínas en el Desayuno es huevo revuelto simple.

2026-06-10 via Nuitee
A
Angela Maria couple co
10
2026-06-09 via Nuitee
L
Lisette couple mx
10
Definitivamente regresamos
Pros:

Limpieza e instalaciones

Cons:

Sin comentarios

2026-06-08 via Nuitee
E
enma paula solo_traveller us
7
2026-06-04 via Nuitee
L
lydia couple es
6
2026-06-03 via Nuitee
A
Arévalo Martínez solo_traveller sv
10
Pros:

Me gustó la ubicación es excelente esta cerca de todo

2026-06-02 via Nuitee
A
Alejandra Lizbeth solo_traveller mx
10
2026-06-02 via Nuitee
S
Sandra couple co
10
excelente
Pros:

el salvavidas demasiado especial
todo excelente

2026-06-01 via Nuitee
C
Cardona couple co
10
Inolvidable
Pros:

Todo!! Francy y Javier, lo máximo, súper atentos, demasiado amables.
El desayuno delicioso, la cama súper cómoda y todo extremadamente limpio.
La ubicación PERFECTA, volvería sin duda alguna.

Cons:

Nada

2026-05-31 via Nuitee
O
Osorio family_with_children pe
10
Cómodo y cálido
Pros:

me pareció bien surtido el desayuno. Justo era el cumple de mi hijo y nos dieron un presente

2026-05-27 via Nuitee
G
gabriela solo_traveller co
10
2026-05-27 via Nuitee
L
Lisboa solo_traveller sv
10
Mejoras en logística
Pros:

Las vistas

Cons:

Uso de piscina mas tiempo para usarla la cierran a las 7pm

2026-05-26 via Nuitee
B
Bueno Garcia solo_traveller co
10
2026-05-26 via Nuitee
D
Diego solo_traveller co
9
2026-05-25 via Nuitee
L
Laura family_with_children co
6
Buena ubicación -hermosa piscina y mucha tranquilidad
Pros:

La ubicación fue estupenda, la piscina y la vista estuvieron bien.

Cons:

El desayuno no fue muy variado.

2026-05-23 via Nuitee
Y
Yolanda couple co
8
2026-05-21 via Nuitee
P
Pérez solo_traveller co
10
Pros:

Excelente servicio

Cons:

Na

2026-05-18 via Nuitee
J
Johan ceballos solo_traveller co
10
Pros:

Super

Cons:

Todo bn

2026-05-17 via Nuitee