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Rooftop Terrace Swimming Pool with City Views
Enjoy stunning views of the city while taking a refreshing dip in the rooftop terrace swimming pool at Hampton Cartagena.
On-Site Gym Facilities and Free Wi-Fi
Stay active during your stay with access to the on-site gym facilities and stay connected with complimentary Wi-Fi throughout the hotel.
Convenient Amenities and Services
Indulge in a daily breakfast, relax in rooms with air-conditioning and cable TV, and take advantage of free Internet access at the lobby's computers.
Experience the best of Cartagena with Hampton by Hilton. Book now for a memorable stay!
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.
Please note that smoking is not allowed. Guests who smoke in the rooms will have to pay a fine of COP 200.000.
Please note that this property does not offer an airport shuttle. Guests must make their own arrangements to get to and from the airport.
All minors under 18 years of age must present a valid identity document with a photograph to confirm their identity and that of their parents. This document must be shown even if the minor is accompanied by their parents.
If a minor is accompanied by an adult other than his parents, a written and authenticated authorization must be presented in order to check-in at the Hotel.
POLICY FOR MINORS
Minors must always be accompanied by a familiar adult, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are
and administrative sanctions, according to the Colombian laws.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but most commonly accepted are identity cards, passports and
civil registries).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, where he/she expressly authorizes the adult present with the minor to carry out his/her check-in.
adult present with the minor to register him/her at the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
the corresponding authorities).
In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.
the documentary requirements established herein have not been complied with.Guests under the age of 18 can only check in with a parent or official guardian.
WiFi is available in all areas and is free of charge.
No parking available.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
La ubicación fue estupenda, la piscina y la vista estuvieron bien.
El desayuno no fue muy variado.
Excelente servicio
Na
Super
Todo bn
Well located
Front desk personnel unpolite and a bit rude. Not clear billing local taxes
A única observação é que o chuveiro não tinha pressão na agua e saía muito pouca agua.
Todo me gustó
Todo estuvo super
Si
Clean. Has a pool. Nice place to enjoy great breakfast. Bed is super comfy.
No complaints.
EL DESAYUNO Y LA ATENCION DEL PERSONAL DE LA COCINA, ESPECTACULAR!
La limpieza de la habitación y la calidad de la ropa de cama, las camas y las almohadas
El desayuno estuvo aceptable, pero sería conveniente que hubiera una persona haciendo omelettes o huevos fritos y que estuviera atento a rellenar las canastas de los alimentos que se van acabando por el consumo de las personas.
También, sería conveniente en el area de la piscina que hubiera un poco de sombra y también que tuvieran algunos snacks o comida sencilla como papas fritas o perros calientes, etc. para los bañistas.
El A/C de la habitación lo reportamos porque no enfriaba bien. Y no lo arreglaron. El termómetro estaba en 18 y si acaso llegó a 22 C.
El extractor de aire del baño no funcionaba. Esto no lo reportamos porque nos dimos cuenta tarde.
Las personas de recepcion en general fueron amables y serviciales. Hubo una señorita, de la cual no tengo el nombre, que nos dijo que el el Hotel no tenía servicio de llamadas locales y que tenía que ir a comprar un SIM para poder hacerlas. Afortunadamente, volví a llamar y el señor que me contestó fue muy amable y me explicó que el servicio existía y que había que habilitarlo. Es mas, fue muy amable y me dijo que si era una llamada él la podría hacer de su celular.
Creo que es un tema de entrenamiento para estandarizar las respuestas.
Muchos éxitos.
Buena ubicación.
QUE NO TIENE PARQUEADERO Y ESO SI ESTÁ REMAL , que disminuye la buena experiencia.
Todo la atención
Desde la recepción hasta la camareras muy Atentas volveré siempre que pueda
Todo está perfecto
Room was nice and Internet was very good.
Breakfast is terrible, I would much rather have them not offer it as included and charge me to get better service. Poor selection, bad taste, water down juices, it was very subpar.
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