Hampton by Hilton Cartagena

Hotels
Hampton Inn
8.4 (1808 reviews)
Bocagrande, Calle 8 Av. San Martin , Cartagena de Indias , co

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Small rooms
Food quality
Limited amenities

Categories

Cleanliness
8.86
Multiple reviews praised the cleanliness of the hotel.
Service
8.83
Consistently mentioned as friendly and helpful by guests.
Location
9.37
Location was highlighted positively in many reviews.
Room Quality
7.82
Some guests mentioned room size and comfort issues.
Amenities
8.35
Amenities were generally appreciated, though there were some missing services.
Value for Money
7.81
Mixed opinions on pricing relative to offered amenities and conditions.
Food and Beverage
7.36
Breakfast options seemed limited and some food quality issues noted.
Overall Experience
8.83
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:36

Property Description

Rooftop Terrace Swimming Pool with City Views
Enjoy stunning views of the city while taking a refreshing dip in the rooftop terrace swimming pool at Hampton Cartagena.

On-Site Gym Facilities and Free Wi-Fi
Stay active during your stay with access to the on-site gym facilities and stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities and Services
Indulge in a daily breakfast, relax in rooms with air-conditioning and cable TV, and take advantage of free Internet access at the lobby's computers.

Experience the best of Cartagena with Hampton by Hilton. Book now for a memorable stay!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that smoking is not allowed. Guests who smoke in the rooms will have to pay a fine of COP 200.000.

Please note that this property does not offer an airport shuttle. Guests must make their own arrangements to get to and from the airport.

All minors under 18 years of age must present a valid identity document with a photograph to confirm their identity and that of their parents. This document must be shown even if the minor is accompanied by their parents.
If a minor is accompanied by an adult other than his parents, a written and authenticated authorization must be presented in order to check-in at the Hotel.

POLICY FOR MINORS
Minors must always be accompanied by a familiar adult, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are
and administrative sanctions, according to the Colombian laws.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but most commonly accepted are identity cards, passports and
civil registries).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, where he/she expressly authorizes the adult present with the minor to carry out his/her check-in.
adult present with the minor to register him/her at the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
the corresponding authorities).
In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.
the documentary requirements established herein have not been complied with.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1808 reviews
Cleanliness: 8.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
J
Jose Carlos Durand couple pe
10
Viva Cartagena
Pros:

todo el personal es muy amable, desde recepción, limpieza, atención en piscina y el bar en la terraza. La cama es cómoda y el aire acondicionado idóneo para sobrellevar el calor de Cartagena. La ubicación es muy céntrica.

Cons:

Hubiera querido una caja fuerte del tamaño adecuado para guardar laptop

2026-07-25 via Nuitee
M
mike couple us
7
2026-07-24 via Nuitee
K
Karina extended_group uy
9
Muy práctico , limpio y la terraza disfrutable
Pros:

Nos gustó mucho , es nuevo , práctico muy limpio.La zona de la terraza preciosa la piscina, bar y lugar para disfrutar

Cons:

Que la segunda cama no tenía manta o alguna abrigo y pedimos y no tenían, trajeron otra sábana. Tampoco hay vasos en la habitación

2026-07-24 via Nuitee
L
Luis solo_traveller gt
8
Pros:

La ubicación

Cons:

Un día no limpiaron la habitación

2026-07-24 via Nuitee
L
Llobet Valero family_with_children es
7
Bona estada. Personal molt amable. Bon lloc. Esmorzamolt millorable.
Pros:

Bona ubicació.

Cons:

Esmorzar de baixa qualitat. Piscina bruta.

2026-07-23 via Nuitee
J
Juan Carlos family_with_children co
9
Pros:

Todo muy bien la ubicación, personal

Cons:

El jabón líquido de la ducha, se había acabado.

2026-07-22 via Nuitee
G
GUTIERREZ BELLEZA extended_group pe
9
Confortable
Pros:

El desayuno estuvo bueno nos gusto a mi mami y a mi.

Cons:

el horario de la piscina solo es hasta las 8pm por lo general llegabamos más tarde de los tours y no logramos acceder a la piscina

2026-07-22 via Nuitee
S
Sepulveda solo_traveller cr
10
Pros:

Muy buen servicio

2026-07-21 via Nuitee
C
Cruz solo_traveller co
10
2026-07-21 via Nuitee
L
Lesa solo_traveller bs
8
2026-07-21 via Nuitee
W
wilmer couple co
8
Una estadía muy tranquila
Pros:

La habitación es muy cómoda y tienen variedad el desayuno

Cons:

Se les recomienda que los TV sean S-Mart

2026-07-21 via Nuitee
A
Aldana extended_group co
10
Excelente
Pros:

Cómodo, limpio y agradable

2026-07-21 via Nuitee
N
Niclaus solo_traveller co
7
Pros:

Ubicado en boca grande muy central

Cons:

La recepción se encuentra en la última planta y presenta particularidades. La bienvenida fue inusual, el desayuno resultó ser bastante básico en relación con el precio, y las instalaciones son limitadas considerando la tarifa. El personal mostró una atención deficiente, lo cual es una situación recurrente en Cartagena.

2026-07-20 via Nuitee
A
Alma Cristina solo_traveller mx
10
Pros:

Ubicación, desayuno e instalaciones, increíbles

2026-07-20 via Nuitee
B
Bryan Andrés family_with_children co
10
Lo mejor de lo mejor
Pros:

Nos gustó todo, personal muy amable, instalaciones impecables, la ubicación perfecta, en general todo muy bien, volveremos seguro

2026-07-19 via Nuitee
T
TILSON extended_group co
10
Súper Power
Pros:

Amabilidad y disposición del personal

Cons:

Más tiempo jajaja

2026-07-19 via Nuitee
L
Luis solo_traveller us
10
2026-07-19 via Nuitee
R
Rommel Julian family_with_children co
8
2026-07-18 via Nuitee
L
Loisi solo_traveller ar
10
Pros:

Amabilidad del personal

Cons:

En el desayuno deberían agregar algo dulce

2026-07-18 via Nuitee
F
Frank Z solo_traveller pe
9
Pros:

La ubicación

Cons:

La falta de mantenimiento en las estructuras del cuarto

2026-07-17 via Nuitee