Hotel Emperador

Hotels
8.2 (113 reviews)
Avenida Cevallos 1014 , Ambato , ec

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Cleanliness issues in common areas
Breakfast quality and service

Categories

Cleanliness
6.59
Multiple complaints about pool and jacuzzi cleanliness; overall feeling of neglect.
Service
9.56
Consistently praised for friendliness and attentiveness of staff.
Location
9.6
Location highlighted as a major advantage, providing easy access.
Room Quality
8.05
Some concerns about the bathroom water issues; overall decent value for a hotel of this type.
Amenities
7.58
Amenities like the pool are available but some are reported as old or poorly maintained.
Value for Money
8.04
Mixed sentiments; some reviews state the hotel feels overpriced considering maintenance issues.
Food and Beverage
7.09
Breakfast was noted as lacking in options and quality; service during meals was poor.
Overall Experience
9.06
Overall a good stay with issues to resolve, primarily in cleanliness and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:38

Property Description

Panoramic Terrace and Spa Facilities: Enjoy breathtaking city views from our panoramic terrace while indulging in our spa facilities, perfect for relaxation after a day of exploring Ambato.

Luxurious Rooms and Suites: Experience chic décor and city views in our rooms and suites equipped with modern amenities such as air conditioning, flat screen TVs, and comfortable seating areas. Upgrade to our suites for added luxury with hot tubs, kitchenettes, and DVD players.

Delicious Dining Options: Start your day with an American breakfast featuring tropical fruits and savor regional dishes at our on-site restaurant. Culinary delights await at Hotel Emperador.

Book now to experience the ultimate blend of luxury and comfort at Hotel Emperador in Ambato.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$39.04 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 113 reviews
Cleanliness: 6.59
Service: 9.56
Location: 9.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.09
Overall Experience: 9.06
R
Roberth • couple • ec
8
Pasable
Pros:

El desayuno, excelente

Cons:

Lastimosamente no funciona el área húmeda y eso no me informaron al momento fe mi reserva. Aunque el mantenimiento del hotel, es bueno, la verdad ya se nota que està viejito y hace falta renovación, además por el precio, si me quedan debiendo

2026-06-15 • via Nuitee
T
Tapia • family_with_children • ec
9
Las camas muy cómodas, se puede dormir muy bien. El personal es muy amable y atento a necesidades.
Pros:

Bueno el desayuno pero entiendo que puede ser mejor todavía. Tal vez fue ´porque nos hospedamos la noche del lunes y habían muy pocos huéspedes.

Cons:

Que no tenga parqueadero, aunque el hotel brinda el servicio de valet parking. Es un poco antiguo pero bien mantenido.

2026-06-15 • via Nuitee
J
Juan Manuel • solo_traveller • ar
8
Agradable estancia
Pros:

Ubicación centrica. Habitaciones amplias con frigobar. Muy amable el servicio de valet parking y muy buena la calidad de la comida del room service.

Cons:

El Wifi no llega a todos los sectores de hotel pero me cambiaron de habitación sin drama. Las tarjetas se desmagnetizan facil.

2026-06-03 • via Nuitee
F
Fernando • solo_traveller • ec
10
2026-06-01 • via Nuitee
J
JAIME HUMBERTO • family_with_children • ec
9
muy buena recomendable y voy a volver
Pros:

El desayuno perfecto, la habitación, limpieza exelente

Cons:

Albaño le hace falta más iluminación

2026-05-31 • via Nuitee
G
GABRIELA • family_with_children • ec
10
Pros:

Súper tranquilo , cómodo , el personal muy bien , está ubicado en un área central incluso si se necesita de un banco , la habitación cómoda

2026-05-26 • via Nuitee
J
JUAN • extended_group • ec
6
2026-05-24 • via Nuitee
C
Cecilia • extended_group • ec
9
Pros:

Deliciosos

2026-05-23 • via Nuitee
G
Gimenez • solo_traveller • ar
9
2026-05-10 • via Nuitee
G
Giovanni Mauricio • solo_traveller • ec
9
2026-05-02 • via Nuitee
L
Liuvan Herrera Carpio • solo_traveller • ec
10
2026-04-21 • via Nuitee
J
jhonathan • family_with_children • co
9
2026-04-11 • via Nuitee
D
Davila • family_with_children • us
8
Pros:

Pretty good service, the bed was comfortable and the room had lots of space.

Cons:

The shower was kinda weird like not enough pressure and leaking of a secondary shower head. The entire place lacked lightning. It felt a bit depressing only having the lamps to light up the place at night. It said that the room had air conditioning but it only reached 18°C so the room was still really hot, I had to sleep with the window open and it barely helped.
The steak I ordered was supposed to be medium rare but it was like actually raw.

2026-04-09 • via Nuitee
A
Acosta • family_with_children • ec
10
2026-03-15 • via Nuitee
J
Johanna • family_with_children • ec
8
2026-01-19 • via Nuitee
N
Narcisa • family_with_children • ec
9
Pros:

Pues me agrada la ubicación muy burna

Cons:

Creo que se podría mejorar el desayuno

2026-01-15 • via Nuitee
S
Susana • family_with_children • ec
10
Pros:

La habitación

Cons:

El desayuno bufete incompleto

2026-01-15 • via Nuitee
A
Adalberto • family_with_children • ec
10
2026-01-12 • via Nuitee
A
Avecillas • family_with_children • ec
10
2026-01-05 • via Nuitee
M
Marco • family_with_children • ec
9
Cons:

Personal mal servicio, mal trato, no tienen ni idea de lo que es el servicio al cliente y la educación.

2026-01-05 • via Nuitee