Al Safwah Orchid

Hotels
•
Independent
7 (88 reviews)
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231 , Makkah , SA
966-12-5768888

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Nice location
Good breakfast
Helpful staff
Convenient amenities
Cons:
Poor initial experience
Lack of cleanliness
Inconsistent service

Categories

Cleanliness
5.21
Ripped blankets and dirty amenities reported.
Service
8.18
Inconsistent service with some positive mentions for staff.
Location
8.72
Very close to the Haram and convenient for visitors.
Room Quality
6.67
Initial room unacceptable; improved after change.
Amenities
7.2
Basic amenities, but some concerns with cleanliness.
Value for Money
6.16
Discrepancies in perceived value versus other booking platforms.
Food and Beverage
7.71
Good breakfast mentioned positively.
Overall Experience
6.18
Mixed feelings; significant issues with initial experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:24

Property Description

Experience unparalleled luxury and convenience at Al Safwah Orchid, ideally located just steps from the Great Mosque of Makkah.

Exceptional Dining Options
Savor exquisite international cuisine at Marwa, one of our two distinguished restaurants. Enjoy the flexibility of 24-hour room service or grab a quick snack at our cozy coffee shop/cafe, ensuring your culinary desires are met anytime.

Spacious and Comfortable Rooms
Relax in one of our 471 elegantly designed, air-conditioned rooms, each equipped with a refrigerator and LCD television. Stay connected with complimentary wireless internet and unwind in private bathrooms with complimentary toiletries.

Comprehensive Amenities
Benefit from our complimentary concierge services, babysitting, and well-equipped business center. For those traveling with vehicles, self-parking is available on-site to ensure a hassle-free stay.

Indulge in comfort and make your reservation at Al Safwah Orchid today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 88 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.16
Food and Beverage: 7.71
Overall Experience: 6.18
A
Arun • extended_group • tr
10
Pros:

Kabeye olan yakınlığı

Cons:

Kabe manzaralı olabilirdi

2026-06-20 • via Nuitee
العطوي • couple • sa
10
2026-06-20 • via Nuitee
A
AZIZAN • couple • sa
9
Good! Near to Haram, The reception good to welcome us
Pros:

Good

Cons:

Toilet paper only one in the Room
To ask for the extra

2026-06-20 • via Nuitee
H
Hamed • solo_traveller • eg
4
2026-06-20 • via Nuitee
M
Morsy • family_with_children • sa
8
كانت اقامه جيده
Pros:

المكان مريح

Cons:

النت ضعيف جدا

2026-06-20 • via Nuitee
S
Shamseldin • couple • sa
8
2026-06-20 • via Nuitee
A
Almuatasim • family_with_children • om
7
2026-06-19 • via Nuitee
M
MOHD NAJMUS SADIQ • extended_group • sa
7
Satisfactory but breakfast should be improved
Pros:

Near Masjid Haram

Cons:

Low quality breakfast

2026-06-19 • via Nuitee
Y
Yamina • couple • nl
10
Zeer fijne grote kamer
Pros:

Zeer vriendelijke personeel. Fijne hotel, perfecte locatie, je bent in enkele ogenblikken bij alharam.
Grote kamer, heerlijke alle ruimte om vrij te bewegen. Je hebt ook een café in het gebouw en het bevindt zich in de mall. Je kan dus tussen de gebeden door makkelijk
Je aankopen in de kamer leggen en weer terug naar alharam.

Cons:

Niets

2026-06-19 • via Nuitee
يارا • extended_group • sa
10
2026-06-18 • via Nuitee
R
Rozaimie • solo_traveller • my
9
2026-06-17 • via Nuitee
A
Abdu • solo_traveller • sa
3
مايستاهل سعره نهائي يشفع له الموقع فقط
Pros:

كل شي مكتوب شفت عكسه و السرير في حديده طالعه من تحت بغت تشق رجلي كامله و الحمام الشاور لك عليه خربان مويه بارده الحاره تخلص بسرعة + طلبت منه النت مايشتغل ولا شغلوه لي لين طلعت

Cons:

فطور سيئ اصناف غير جيدة لايوجد قشطة ولا سجوق اشياء اسيوية اغلبها 3/10 + النت مايشتغل و مدخله غريب لازم تركب لفت اول ماوصلت في ذبانتين بالغرفة ازعاج لايوصف

2026-06-17 • via Nuitee
S
Shamseldin • solo_traveller • sa
8
Almost meat my requirements
Pros:

Booking search

Cons:

The shopping places attached to the hotel on the ground floor is substandard

2026-06-17 • via Nuitee
H
Hamad • couple • qa
7
شكراً للعاملين في الاستقبال
Pros:

قربه من الحرم

Cons:

نظافه المكان ليست بما يكفي

2026-06-17 • via Nuitee
A
Alwlead • couple • sa
9
2026-06-17 • via Nuitee
M
MR • solo_traveller • my
9
Pros:

near to masjidil Haram

2026-06-16 • via Nuitee
S
Suparno • solo_traveller • id
9
Pros:

Hotelnya bersih, dekat Masjidil Haram

2026-06-16 • via Nuitee
S
Sertan • solo_traveller • tr
4
Pros:

Konum, kahvaltı iyi.

Cons:

Otel eski, havalandırma sistemi kapalı olmasına rağmen sürekli bir uğultu geliyor, gece uyumak imkansız. Temizlik personeli gece yarısı yüksek sesle konuşarak gürültü yapıyor.
Resepsiyon personeli asık suratlı ve kaba.

Otelin konumu dışında kalınacak bir tarafı yok.

2026-06-15 • via Nuitee
N
Nasser77 • couple • om
10
ممتاز
Pros:

قريب و سعر ممتاز و تعامل ممتاز و مريح و نظيف

Cons:

لا شي

2026-06-14 • via Nuitee
E
Essam • couple • sa
6
2026-06-14 • via Nuitee