EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (3938 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , pt
+351 21 159 7300

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 3938 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
J
Johan • couple • nl
9
Exvellent base fora Relaxing city trip
Pros:

Fantastic breakfast

Cons:

Nothing

2026-07-25 • via Nuitee
E
Estibaliz • couple • es
8
Pros:

Muy bonito

2026-07-24 • via Nuitee
A
Ana • solo_traveller • pt
10
agradavel
Pros:

Da localizacao, do pequeno almovo, muito bom, pessoal muiyo simpatico e atenviosos.

Cons:

De nada

2026-07-24 • via Nuitee
P
Peter • solo_traveller • de
9
Really exceptional hotel
Pros:

Wonderful hotel, great service, fantastic breakfast, beautiful room, very comfortable bed - everything was great!

Cons:

Had a room facing north: noise from the big streets just outside the hotel from early morning on.

2026-07-23 • via Nuitee
V
VLADA • solo_traveller • ru
10
Friendly personal, beautiful rooms.
Pros:

Chamberliness

2026-07-23 • via Nuitee
H
Helder de Jesus Carvalho • couple • ao
9
Ambiente confortável e agradável.
Pros:

No geral gostei de tudo e em particular do atendimento quer na recepção como no restaurante e bar.

2026-07-23 • via Nuitee
G
gomis • solo_traveller • fr
10
Pros:

Le personnel est très sympa

2026-07-23 • via Nuitee
S
SERGIO • couple • pt
10
2026-07-23 • via Nuitee
L
Leila • couple • ma
9
je recommande top
Pros:

petit déjeuner excellent avec des produits frais et de qualité, la chambre parfaite. nous avons eu une attention de la part du directeur de l'hotel à l'occasion de nos noces. à 5-10 min à pied du centre mais proches du shopping center amoreira. l'accueil sont là pour effectuer vos reservations de resto . je recommande vivement et parle anglais la piscine rooftop géniale

2026-07-22 • via Nuitee
I
Ivo • family_with_children • ee
10
2026-07-22 • via Nuitee
W
Wolfgang • solo_traveller • at
10
2026-07-22 • via Nuitee
I
Irina • family_with_children • pt
9
Impecável
Pros:

Ótima estadia, hotel muito bem localizado com um serviço muito bom. O hotel é muito confortável

2026-07-21 • via Nuitee
A
András • family_with_children • hu
10
Tokeletes!
Pros:

Nagyon segitokesz volt mindenki mindenbe segitettek egybol es nagyon szep tisztasag volt es nagyon kenyelmes agyak! Gyonyoru wellnes tetoteri medence mint egy luxus villa mindenkinam csak ajanlom!

Cons:

Minden tokeletes volt!

2026-07-21 • via Nuitee
I
Inês Leite • couple • pt
10
Pros:

Ótima Localização! Pequeno almoço fantástico!

2026-07-20 • via Nuitee
J
Juliana • couple • ao
9
2026-07-20 • via Nuitee
A
Anton • family_with_children • is
10
Pros:

Rooftop pool. Service. Beds.

Cons:

The Rooftop is nice but maybe not as nice as the pictures. I would say 8/10 if you go by the pictures on booking. The rooftop is very nice though. Don’t get me wrong.

2026-07-19 • via Nuitee
K
Kalina • family_with_children • bg
10
The Best place to stay in Lisbon
Pros:

Amazing hotel! Extremely stylish and comfortable in every way, with a beautiful lobby, spacious rooms, and exceptionally helpful staff.

2026-07-19 • via Nuitee
S
Sophie • couple • us
9
2026-07-19 • via Nuitee
J
Jazil • solo_traveller • fr
9
2026-07-18 • via Nuitee
J
Jazil • solo_traveller • fr
9
2026-07-18 • via Nuitee