EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (4099 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , PT
+351 21 159 7300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.3
Based on 4099 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
M
Marcelo • solo_traveller • br
10
Pros:

Limpa , organizado e um atendimento espetacular

2026-09-19 • via Nuitee
M
Martijn • couple • nl
10
Het was heerlijk en alles tot in de puntjes verzorgd
Pros:

Het heerlijke ontbijt, de comfortabele bedden en slaapkamer met ligbad en champagne bij aankomst van onze huwelijksreis.

Cons:

Niets

2026-09-19 • via Nuitee
S
Silvia • solo_traveller • ch
7
Bien mais pas vraiment un service 5 étoiles
Pros:

La chambre était bien et le petit déjeuner

Cons:

Arrivées à 19h50 pour boire un cocktail sur la terrasse mais comme ils fermaient à 20h ils ne voulait pas nous servir.
Nous avons insisté pour au moins avoir un verre de blanc

2026-09-18 • via Nuitee
S
susan • couple • gb
10
A great short stay with relaxing rooms.
Pros:

Really like staying at this hotel, have done on a few occasions.
It is clean tidy and relaxing. All the restaurant staff were dressed absolutely immaculately. With crisp clean white shirts. They were also extremely helpful and friendly. The beds were comfortable and rooms very nice.

Cons:

Can’t think of anything we didn’t like

2026-09-18 • via Nuitee
J
José • couple • pt
10
Descontrair
Pros:

Óptimo pequeno-almoço
O óptimo atendimento dos funcionários
Estacionamento

Cons:

Nada a dizer

2026-09-18 • via Nuitee
S
Suzanne • couple • ie
10
2026-09-18 • via Nuitee
H
Henry • couple • de
9
Pros:

lage und personal

Cons:

Kälte des kühlschrank

2026-09-17 • via Nuitee
G
Gary • extended_group • gb
9
Absolutely EPIC
Pros:

Epic stay at the Epic Sana :) Up there with one of the cleanest hotels I have stayed in. Amazing staff, especially at the front desk; they even boxed up our breakfasts at 4:30 a.m. for our check-out for our early flight home. The spa was great, and the rooftop pool had amazing views. The rooms were 10/10 for comfort and cleanliness.

Cons:

The only minor negatives we had were waiting for 3 of the rooms on check-in. It was at least 5 pm before all of our rooms were ready. We did bring this up with the front desk, and they did give us a voucher for the bar for a beer while we waited, which was a nice touch but one we had to suggest.

The only other minor issue was the price we were paid for 7 shots of 'baby Guinness', which they charged around 60 euros per shot. That is fine if that's the price, but the staff should let guests know when something is so overpriced.

*Oh a jacuzzi was missing from the spa or rooftop area too ;)

2026-09-16 • via Nuitee
T
Thomas • solo_traveller • fr
10
2026-09-16 • via Nuitee
S
Sivaradjen • couple • gb
9
2026-09-16 • via Nuitee
S
Sophia • solo_traveller • gb
9
Pros:

I and my daughter loved it. The staff are pleasant, helpful, and always smiling and willing to help. I love the ambience, not crowded, despite being a big hotel.
The food was also amazing, and prices are reasonable for a very centrally located hotel.

The breakfast buffet was top-notch 👌🏿

I will be visiting again when I am back in Lisbon.

Cons:

I did not like the open/glass lifts to our room located on the top floor. This is just a personal- height thing. Nonetheless, once there, it was okay, and having the outdoor rooftop pool on the same floor was a bonus. 😂

I think the beds could be made more comfy - I felt like Premier Inn has more comfy beds being a budget hotel than Epic Sana 5 star rating.

2026-09-16 • via Nuitee
M
Marco A G do • couple • br
10
Voltei ao hotel depois de 4 anos, tudo está com a mesma qualidade e com uma ótima manutenção.
Pros:

O quarto é o banheiro são grandes è confortáveis

2026-09-16 • via Nuitee
S
Schindler • solo_traveller • ch
8
2026-09-16 • via Nuitee
I
Isabel da Silva • solo_traveller • pt
8
Este é o meu hotel de eleição sempre que vou a Lisboa. Destaca-se pela excelente localização, que pe
Pros:

Como cliente habitual o pequeno-almoço continua a ser Épico💫

Cons:

O almoço no vosso restaurante não correspondeu as expectativas

2026-09-16 • via Nuitee
F
filiasmed • extended_group • pt
6
2026-09-16 • via Nuitee
D
Danila • couple • co
10
2026-09-16 • via Nuitee
P
Przemysław • couple • pl
10
Pros:

Wszystko na najwyższym poziomie

2026-09-15 • via Nuitee
G
Gordon • couple • gb
10
Excellent hotel in easy location for visiting Lisbon
Pros:

Everything about this hotel was fantastic from start to finish of our stay

2026-09-15 • via Nuitee
C
Camilo • couple • cl
9
Uno de los mejores hoteles
Pros:

Desayuno. Limpieza , amabilidad
Habitaciones modernas y amplias

Cons:

Solo hay que subir unos 350 mt desde plaza Márquez de Pombal

2026-09-15 • via Nuitee
D
Didier • solo_traveller • be
10
2026-09-15 • via Nuitee