EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (3879 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , pt
+351211597300

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 3879 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
H
Hendryk • solo_traveller • de
9
2026-07-04 • via Nuitee
E
Erika • solo_traveller • gb
9
2026-07-04 • via Nuitee
A
Amonrat • solo_traveller • is
10
2026-07-04 • via Nuitee
R
Rong • couple • ca
10
2026-07-03 • via Nuitee
M
maria • family_with_children • pt
9
ótima
Pros:

Estava tudo muito bem.

2026-07-03 • via Nuitee
J
jennifer • family_with_children • gb
10
Would go back in a heart beat
Pros:

Beautiful hotel. Gorgeous spa, the rooftop pool was really special with great views. The staff were all so welcoming, friendly and helpful

Cons:

Nothing

2026-07-03 • via Nuitee
D
Daniel • solo_traveller • pt
9
Great hotel with friendly staff, great indoor pool and very comfortable bed.
Pros:

The indoor pool and sauna are great
The speakers above the bed are a great idea as the TV volume doesn’t have to be on too loud (not disturb others)

Cons:

There were problems with the reception of the TV throughout my stay

There should be a vanity kit in the room (cotton swabs, cotton pads, a nail file…)

2026-07-02 • via Nuitee
H
Hanne • couple • dk
9
Pros:

Great breakfast

2026-07-01 • via Nuitee
S
Simon • couple • pt
9
Pros:

Excellent and helpful staff, along with excellent location

2026-06-30 • via Nuitee
K
Kawtar • couple • fr
10
2026-06-30 • via Nuitee
L
Les • couple • gb
10
Really nice hotel
Pros:

Hotel staff were very attentive

Cons:

Roof top pool congested and unable to get beds.

2026-06-30 • via Nuitee
I
Ilke • family_with_children • na
10
Loved the breakfast!!!
Pros:

Friendly staff shout out to Jennifer

2026-06-30 • via Nuitee
N
Naky Chawisa • couple • pt
8
Pros:

Marta from reception she is Super helpful all from reception team..organise my friend birthday in her room. And our tour..

2026-06-30 • via Nuitee
M
Marcia • couple • br
10
Maravilhoso. Excelente custo benefício. Real 5 estrelas. Tudo novo!
Pros:

Tudo
Conforto, comida, limpeza, localização
Perfeito

Cons:

Nada

2026-06-29 • via Nuitee
B
Brynja Blanda • extended_group • is
10
Posh
Pros:

Perfect service and facilities.
Room was clean and nice.
Rooftop pool was very good- food and drinks also! Will book accommodation there again😎

2026-06-29 • via Nuitee
M
Mirna • family_with_children • de
10
2026-06-29 • via Nuitee
K
Kleindienst • solo_traveller • fr
10
2026-06-29 • via Nuitee
I
Ines • couple • pt
9
Muitíssimo boa
Pros:

Funcionários, Quarto e Spa

Cons:

Televisão de quarto nas suas interrupções.

2026-06-29 • via Nuitee
K
Kinga • family_with_children • pl
10
Bardzo polecam.
Pros:

Obsługa, lokalizacja, baseny, śniadania.

2026-06-29 • via Nuitee
E
Elinor • extended_group • gb
9
2026-06-29 • via Nuitee