EPIC SANA Lisboa Hotel

Hotels
•
SANA Hotels
9.3 (3752 reviews)
Av. Engenheiro Duarte Pacheco, 15 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Great location
Delicious food
Cons:
Cleanliness issues
High prices for parking and services

Categories

Cleanliness
8.44
Some reviews mentioned cleanliness issues such as worn towels and maintenance problems.
Service
9.91
Multiple reviews highlighted friendly and attentive staff, often providing excellent service.
Location
9.45
The hotel is conveniently located near metro and bus stations, as well as shopping areas.
Room Quality
9.4
Rooms are described as spacious and comfortable, though some reviews noted wear and tear.
Amenities
9.43
Amenities like the gym, spa, and swimming pool received positive mentions in several reviews.
Value for Money
8.39
Prices were considered somewhat high relative to the quality of services and amenities.
Food and Beverage
9.44
Breakfast and dining options were positively reviewed, with good quality food highlighted.
Overall Experience
9.91
General sentiment was very positive, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:55

Property Description

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Important information:

Access to the SPA: The minimum age for access to the spa facilities is 16 years old.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 3752 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.91
P
Paulo • solo_traveller • ao
10
Pros:

O ambiente descontraído do bar!

Cons:

O Check in è muito tarde

2026-05-30 • via Nuitee
S
Shauna • couple • ie
10
Pros:

Outdoor and indoor pool
Breakfast was delicious- lots of options
Excellent service throughout the hotel
Exceptionally clean and catered for all ages

2026-05-30 • via Nuitee
F
F • solo_traveller • gb
9
2026-05-30 • via Nuitee
S
Sebastián • couple • es
9
Una buena experiencia, relajante.
Pros:

El spa es excelente

Cons:

El sistema de televisión es muy malo, falla siempre y no se puede disfrazar nada porque se bloquea.
Además no hay canales de TV de España, solamente uno.

2026-05-30 • via Nuitee
N
Najwa • solo_traveller • ma
9
2026-05-30 • via Nuitee
K
Konstantinos • solo_traveller • gr
10
2026-05-29 • via Nuitee
D
Dmitry • family_with_children • ru
10
Pros:

В отеле хороший завтрак, очень хороший бар с террасой, показывают футбол, бассейн и спа замечательные.
Видовой бассейн на крыше с видом на Тежу.
Удачная локация. Рядом Либердат, Эль Корт Энглер, выезд на развязку и в аэропорт и в Кашкаеш недолго добираться.

Cons:

Все хорошо.

2026-05-29 • via Nuitee
A
Amrita • couple • gb
9
2026-05-29 • via Nuitee
A
Adolfo • family_with_children • pt
8
2026-05-29 • via Nuitee
T
Taylor • couple • gb
9
Yanks
Pros:

Pool

Cons:

The area

2026-05-28 • via Nuitee
S
sinda • family_with_children • fr
9
génial
Pros:

un séjour de reve

Cons:

manque port USB dans les chambres
la limite d'accés a la piscine interieure a midi pour les enfants

2026-05-28 • via Nuitee
L
lairton • couple • br
9
perfeito
Pros:

atendimento de todos em especial o atendente no café "Enil " atende sorrindo faz com alegria seu serviço

Cons:

gostamos de tudo

2026-05-28 • via Nuitee
Y
Yalmar • family_with_children • us
10
Good location, comfortable, great breakfast, amazing staff. Overall, a really nice and fine hotel. We will comeback.
Pros:

Good location, comfortable, great breakfast, amazing staff. Overall, a really nice and fine hotel.
Front desk staff Joana Rodrigues was awesome. Very helpful and polite young lady. Thank you.

Cons:

N/A

2026-05-28 • via Nuitee
P
Patricia • couple • lu
9
2026-05-28 • via Nuitee
J
Jess • solo_traveller • gb
9
Lovely hotel all round
Pros:

The room was a good size and the bed was comfortable. the pool area was lovely and the staff really helpful and friendly and attentive

Cons:

The tV didn't work

2026-05-28 • via Nuitee
E
Ezequiel • family_with_children • br
10
2026-05-28 • via Nuitee
J
Jeremy • family_with_children • au
10
2026-05-27 • via Nuitee
M
Marcelo • solo_traveller • br
10
2026-05-27 • via Nuitee
C
CraigM663 • Family • London, England
10
Great Hotel in a beautiful city
Pros:

Breakfast amazing. Hotel beautiful with 5 star touches throughput.

2026-05-26 • via Tripadvisor
E
Edilane • couple • br
9
Localização muito boa
Pros:

Muito bonita e confortável

2026-05-26 • via Nuitee