IntercityHotel Berlin Hauptbahnhof

Hotels
•
IntercityHotels
8.1 (15582 reviews)
Katharina-Paulus-Str. 5 , Berlin , DE
+49 30 2887550

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location near Berlin Hbf
Very good breakfast/large selection
Friendly and helpful staff
Rooms generally clean and quiet (court-facing rooms)
Modern, clean hotel close to attractions
Cons:
Inconsistent room cleaning (some rooms not cleaned for days)
Mixed bed/mattress and pillow quality causing discomfort
Crowded breakfast area and long coffee queues
Wi‑Fi/internet issues in some rooms and limited elevator capacity
Charges for luggage storage / perceived poor value

Categories

Cleanliness
7.8
Generally reported as clean in several reviews, but multiple guests noted rooms not cleaned for days or only cleaned on request.
Service
8.3
Staff described as friendly and helpful (e.g., providing transit tickets); some service issues noted such as having to request room cleaning and charges for luggage storage.
Location
9.2
Consistently praised: excellent, central location next to Berlin Hbf with easy access to sights and transport.
Room Quality
7.6
Mixed reports: some rooms quiet and comfortable, but frequent complaints about mattress/pillow quality (too soft or too hard), AC control problems and spotty internet in some rooms.
Amenities
7.9
Good breakfast facilities and modern hotel features reported, but issues with crowded breakfast area, limited elevators, paid luggage storage and inconsistent Wi‑Fi.
Value for Money
7.2
Several guests questioned value (charges for luggage, perceived not price-worthy) despite good location and breakfast offerings.
Food and Beverage
8.6
Breakfast repeatedly praised for variety and quality ('mega Frühstück'), though the breakfast area is crowded, coffee queues are long and special requests (e.g., gluten-free) were sometimes slow.
Overall Experience
8.2
Overall positive experience driven by central location, cleanliness and breakfast, tempered by room-specific issues (beds, cleaning frequency, internet).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Central Location
Located just 200 meters from Berlin Main Train Station, the IntercityHotel Berlin Hauptbahnhof offers a stylish stay in the heart of the city. Explore nearby attractions like the Brandenburg Gate and Reichstag Parliament Building within minutes.

Modern Amenities
Enjoy contemporary rooms with free Wifi, satellite TV, and private bathrooms. The hotel's restaurant offers a diverse menu of regional and international dishes, with a delicious breakfast buffet served daily.

Convenience and Accessibility
With BER Airport only 25 km away, and Potsdamer Platz within a 30-minute walk, this hotel provides convenience for both leisure and business travelers. Book your stay now at IntercityHotel Berlin Hauptbahnhof for a memorable Berlin experience.

Important information:

The prices stated for Wi-Fi access are valid for a basic internet connection. Prices for a high-speed connection may vary.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.1
Based on 15582 reviews
Cleanliness: 7.8
Service: 8.3
Location: 9.2
Room Quality: 7.6
Amenities: 7.9
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 8.2
N
NICOLAS • solo_traveller • fr
9
Très bien placé (gare) et très bon hotel
Pros:

Taille chambre, bouteille d'eau offerte, accueil et surtout emplacement idéale pour la gare

Cons:

couette trop petite, séche cheveux s'est arrêté de fonctionner

2026-11-07 • via Nuitee
M
Martin van Esch • family_with_children • nl
9
Pros:

Mooi schoon hotel vlakbij het centraal station. Personeel was vriendelijk en het ontbijt was top! Hotelkamer was netjes en schoon.

Cons:

Ik vond de bedden en kussens persoonlijk niet fijn maar was prima voor een paar nachtjes. Voor de prijs was het helemaal goed.

2026-11-07 • via Nuitee
F
Fernando • couple • pa
9
2026-11-07 • via Nuitee
M
Martin • solo_traveller • de
8
2026-11-07 • via Nuitee
C
Christine • solo_traveller • de
10
2026-11-07 • via Nuitee
H
Heli • solo_traveller • ee
9
2026-11-07 • via Nuitee
K
Kjell • couple • se
10
Pros:

Nära stationen och trevlig ölhall

2026-11-07 • via Nuitee
B
Bernhard • family_with_children • de
9
Pros:

Die zentrale Lage direkt am Bahnhof ist sehr gut !
Das Hotel und die Apartments sind sehr sauber und gut ausgestattet.

Cons:

War alles gut ! 😌👍

2026-11-07 • via Nuitee
J
Jacques • couple • ch
8
2026-11-07 • via Nuitee
V
Viktor • couple • ua
9
2026-11-06 • via Nuitee
L
Lee • couple • gb
10
Be rude not too.
Pros:

Location, right next to the station. Superb

Cons:

Nothing.

2026-11-06 • via Nuitee
O
Olga • solo_traveller • de
9
2026-11-06 • via Nuitee
A
Alla • couple • am
4
Extremely disappointing stay due to a freezing room, loud bathroom noises, and inconvenient room location
Pros:

Good location near the central station.

Cons:

"Our room was located endlessly far down the hallway, requiring a very long walk every time. Inside, the heating system couldn't keep up and failed to warm the room, leaving it freezing cold all night. On top of that, throughout the night, there were loud, disturbing noises coming from the bathroom drain/pipes, which kept waking us up and ruined our sleep.

2026-11-05 • via Nuitee
N
Nina • solo_traveller • de
8
2026-11-04 • via Nuitee
K
Kathryn • family_with_children • gb
10
Excellent hotel, super location, great breakfast
Pros:

Everything about this hotel was great! Super location for us as it's so close to the main train station with a great range of shops. Considering it is so close to the Hauptbahnhof, it was very quiet and restful. Lovely room with plenty of space for us. Breakfast was very good quality and replenished frequently. We especially loved watching the robotic cat take the plates back to the kitchen! The staff were very helpful each time we needed them.

Cons:

We loved it all! If I have to say something, the air conditioning in the room wasn't very effective and appeared to not work, but we didn't really need it.

2026-11-04 • via Nuitee
A
Angelika • family_with_children • at
9
Pros:

Sehr gutes Frühstück mit großer Auswahl.

2026-11-04 • via Nuitee
F
Fred • couple • de
8
ein sehr schöner Tag.
Pros:

sehr gutes Gesamtpaket.

2026-11-04 • via Nuitee
E
Elke • family_with_children • de
8
Pros:

Die Lobby und Bar sind sehr angenehm, auch der SB Service im Bar Bereich tagsüber ist sehr praktisch mit Kaffeemaschine und Sandwitches. Sowie Süssigkeiten.

2026-11-04 • via Nuitee
N
Nina • solo_traveller • de
8
Gerne wieder
Pros:

Zentrale Lage, trotzdem ruhige Zimmer
Sehr leckeres Frühstück

Cons:

Gebühren für die Aufbewahrung des Gepäcks

2026-11-04 • via Nuitee
R
ralf • solo_traveller • de
9
2026-11-04 • via Nuitee