Smarthotel Tromsø

Hotels
7.7 (6664 reviews)
Vestregata 6 , Tromsø , NO

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Hiking
Lift / Elevator
Luggage storage
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
High prices

Categories

Cleanliness
6.69
Several comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8.66
Guests consistently praised the friendly and helpful staff.
Location
9.2
The hotel is centrally located, with many attractions within a 5-minute walk.
Room Quality
7.15
Rooms were described as basic but clean; however, size was a common concern among guests.
Amenities
7.68
Basic amenities were available but not particularly impressive; some guests mentioned a lack of wifi.
Value for Money
7.14
Many guests felt price was high given the quality of rooms and services.
Food and Beverage
7.19
Breakfast received mixed reviews; some enjoyed the options, while others found them lacking.
Overall Experience
7.86
Overall, guests had a pleasant experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:38

Property Description

Central Location
Located in the heart of Tromsø, just steps away from the bustling Storgata shopping street, Smarthotel Tromsø offers convenience and easy access to the city's attractions.

Comfortable Accommodation
Experience a restful stay in brightly decorated rooms featuring Dux beds, free Wi-Fi, and a flat-screen TV. The private bathrooms with showers ensure a relaxing experience after a day of exploring.

Convenient Amenities
Indulge in light dishes at the lobby shop, take advantage of the ironing service, and enjoy the round-the-clock reception for a hassle-free stay. With key sites like the Hurtigruten Terminal and Polaria Aquarium within walking distance, your Tromsø adventure awaits at Smarthotel.

Book your stay now at Smarthotel Tromsø for a memorable and convenient experience.

Important information:

This is a cash-free hotel.

Please note that for stays over several days our cleaning team will change towels, empty the garbage and refill toilet paper every four days. Do you need extra refill of any of this, this can be collected in the reception.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

7.7
Based on 6664 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
F
Fernando • couple • uy
8
2026-10-24 • via Nuitee
P
Peter • solo_traveller • no
5
2026-10-24 • via Nuitee
J
Jessica • solo_traveller • se
8
Pros:

O custo benefício foi ótimo pelo conforto. A localização também foi bem proveitosa próxima a pontos de ônibus

Cons:

Fui no verão então entrava luz pela fresta da janela. Além disso podia ouvir bastante o barulho dos outros hospedes, o que dificultou o descanso

2026-10-24 • via Nuitee
D
Dionysia • solo_traveller • nl
10
2026-10-23 • via Nuitee
M
Maryam • couple • no
10
2026-10-23 • via Nuitee
R
Rylander • solo_traveller • se
10
2026-10-23 • via Nuitee
M
Marthe • family_with_children • no
9
Pros:

Brukte rommet i noen timer pga time på sykehuset og lang ventetid før fly hjem om kvelden. Var fantastisk og kunne booke rom for en billig penge og ha en plass å sove for noen timer.

Cons:

Det var ikke fjernkontroll på rommet for tven.

2026-10-23 • via Nuitee
R
Ronnysdatter Holst • couple • no
10
2026-10-22 • via Nuitee
Y
Yeison • couple • co
8
Pros:

Cómodo

Cons:

Un poco estrecho, pero suficiente

2026-10-22 • via Nuitee
C
ciro • couple • it
1
Tutto lo schifo, questo hotel è da fare pena
Pros:

Tutto una schifezza delle stanzette sembrava un pollaio da mandarli in galera. Sono proprio dei delinquenti i titolari di questo hotel.

Cons:

Anche Booking dovrebbe controllare uno schifo totale anche voi ci marciate basta che ingrassate soldi non vi tenete conto del prodotto che vendete

2026-10-21 • via Nuitee
R
Rouchota • couple • gr
10
Pros:

Very central location and they have such a nice breakfast. The receptionist that was working on a night shift was a life saver because we wanted to go to the airport and he helped us a lot at 3am. Totally recommended!

2026-10-19 • via Nuitee
G
GUILHERME • couple • br
9
Muito boa, no geral. Quarto bem pequeno mas localização excelente, muito limpo e funcionários muito solícitos.
Pros:

Localização e funcionários

Cons:

Quarto extremamente pequeno para 2 pessoas

2026-10-19 • via Nuitee
S
Solheim • couple • no
9
Pros:

Veldig god frokost.

Cons:

Måtte bytte rom pga veldig sterk parfymelukt.

2026-10-18 • via Nuitee
T
tomasz Gd • family_with_children • pl
10
2026-10-18 • via Nuitee
M
Marcelo • couple • br
8
Boa localização, mas precisa melhorar trâmite de limpeza
Cons:

Colchão um pouco desconfortável - por ser muito macio, gera um desconforto no corpo. Outro ponto é que mesmo fora do quarto um dia inteiro e sem o aviso de “não perturbe”, não limparam nosso quarto e não informaram quais os critérios.

2026-10-16 • via Nuitee
B
Bas • solo_traveller • nl
7
Good location, good breakfast.
Pros:

Good location, good breakfast

Cons:

Single room, no place to put suitcase.

2026-10-15 • via Nuitee
A
Astrid Elisabeth Elvedal • solo_traveller • no
6
2026-10-15 • via Nuitee
K
Kasia • solo_traveller • pl
10
2026-10-14 • via Nuitee
L
Leonardo • couple • br
7
2026-10-14 • via Nuitee
Øystein • solo_traveller • no
7
Cons:

The og kaffe tilgjengleig i fellesareal på kveldstid

2026-10-14 • via Nuitee