Smarthotel Tromsø

Hotels
7.7 (6329 reviews)
Vestregata 6 , Tromsø , no

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
High prices

Categories

Cleanliness
6.69
Several comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8.66
Guests consistently praised the friendly and helpful staff.
Location
9.2
The hotel is centrally located, with many attractions within a 5-minute walk.
Room Quality
7.15
Rooms were described as basic but clean; however, size was a common concern among guests.
Amenities
7.68
Basic amenities were available but not particularly impressive; some guests mentioned a lack of wifi.
Value for Money
7.14
Many guests felt price was high given the quality of rooms and services.
Food and Beverage
7.19
Breakfast received mixed reviews; some enjoyed the options, while others found them lacking.
Overall Experience
7.86
Overall, guests had a pleasant experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:38

Property Description

Central Location
Located in the heart of Tromsø, just steps away from the bustling Storgata shopping street, Smarthotel Tromsø offers convenience and easy access to the city's attractions.

Comfortable Accommodation
Experience a restful stay in brightly decorated rooms featuring Dux beds, free Wi-Fi, and a flat-screen TV. The private bathrooms with showers ensure a relaxing experience after a day of exploring.

Convenient Amenities
Indulge in light dishes at the lobby shop, take advantage of the ironing service, and enjoy the round-the-clock reception for a hassle-free stay. With key sites like the Hurtigruten Terminal and Polaria Aquarium within walking distance, your Tromsø adventure awaits at Smarthotel.

Book your stay now at Smarthotel Tromsø for a memorable and convenient experience.

Important information:

This is a cash-free hotel.

Please note that for stays over several days our cleaning team will change towels, empty the garbage and refill toilet paper every four days. Do you need extra refill of any of this, this can be collected in the reception.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 6329 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
I
Isabella • solo_traveller • ie
6
Room too tiny, cleaning to improve
Pros:

Location was good

Cons:

The room was very small, no cleaning provided during the stay. Dust was present on the furniture. Bed wasn't very comfortable. Room was really tiny, with the luggage open there wasn't space to walk.
Overpriced considering the size and services provided.

2026-06-13 • via Nuitee
B
Bronius • solo_traveller • lt
7
2026-06-13 • via Nuitee
I
Ivana Carta • couple • gb
10
2026-06-13 • via Nuitee
K
Kirsten • couple • no
9
2026-06-12 • via Nuitee
Z
Zlata • couple • no
10
2026-06-12 • via Nuitee
A
Abdul-Haseeb • couple • ch
8
Pros:

Nice clean room near city Center and parking

2026-06-12 • via Nuitee
K
Kurt-Reidar • couple • no
8
2026-06-11 • via Nuitee
R
Ritva • couple • fi
10
2026-06-11 • via Nuitee
T
Thorsten • family_with_children • ch
8
Pros:

Lage, Preis

Cons:

Etwas eng, aber völlig ok für eine Nacht.

2026-06-10 • via Nuitee
O
Ove • extended_group • no
10
Meget bra
Pros:

Alt

2026-06-10 • via Nuitee
J
JANITA • solo_traveller • no
8
Greit hotell, perfekt beliggenhet og med trivelig personell.
Pros:

Man er jo der for det meste, for bare å sove. Hvis jeg skulle vært en uke tror jeg at jeg ville hadt større rom. For meg er beliggenhet og trivelig personell/service viktig og det var absolutt det jeg fikk. Perfekt :)

2026-06-09 • via Nuitee
P
Przemysław • family_with_children • pl
7
Sympatyczne miejsce
Pros:

Doskonała lokalizacja, w samym centrum. Wszędzie blisko. Czysto, miła obsługa.

2026-06-09 • via Nuitee
C
Camilla • couple • no
5
2026-06-09 • via Nuitee
S
Solveig • solo_traveller • no
7
Pros:

Sentralt og greit. Hyggelig personale

Cons:

Manglet glass på rommet

2026-06-09 • via Nuitee
V
Vidar • solo_traveller • no
5
Pros:

Hyggelig betjening

Cons:

Lite rom og gardinene skjermet ikke ordentlig for lys

2026-06-09 • via Nuitee
S
Siv-Anne • solo_traveller • no
9
2026-06-08 • via Nuitee
L
Lill • solo_traveller • no
9
2026-06-08 • via Nuitee
D
Daniel • solo_traveller • es
10
Pros:

Ubicació, esmorçar, atenció.

Cons:

Habitació petita

2026-06-08 • via Nuitee
O
Obi1000 • solo_traveller • de
9
2026-06-08 • via Nuitee
A
Alma • solo_traveller • no
10
Pros:

Puiki lokacija, malonus ir paslaugus personalas. Ypatingai patogi lova, papildoma didelė pagalvė, kuri pravertė sėdint ir žiūrint TV iš lovos. Nustebino gausus pusryčių pasirinkimas!!

Cons:

Viskas labai patiko!!!

2026-06-08 • via Nuitee