Smarthotel Tromsø

Hotels
7.7 (6386 reviews)
Vestregata 6 , Tromsø , no
+4741536500

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Hiking
Lift / Elevator
Luggage storage
Express check-in/check-out
Cycling
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
High prices

Categories

Cleanliness
6.69
Several comments indicated issues with cleanliness, particularly in the bathrooms.
Service
8.66
Guests consistently praised the friendly and helpful staff.
Location
9.2
The hotel is centrally located, with many attractions within a 5-minute walk.
Room Quality
7.15
Rooms were described as basic but clean; however, size was a common concern among guests.
Amenities
7.68
Basic amenities were available but not particularly impressive; some guests mentioned a lack of wifi.
Value for Money
7.14
Many guests felt price was high given the quality of rooms and services.
Food and Beverage
7.19
Breakfast received mixed reviews; some enjoyed the options, while others found them lacking.
Overall Experience
7.86
Overall, guests had a pleasant experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:38

Property Description

Central Location
Located in the heart of Tromsø, just steps away from the bustling Storgata shopping street, Smarthotel Tromsø offers convenience and easy access to the city's attractions.

Comfortable Accommodation
Experience a restful stay in brightly decorated rooms featuring Dux beds, free Wi-Fi, and a flat-screen TV. The private bathrooms with showers ensure a relaxing experience after a day of exploring.

Convenient Amenities
Indulge in light dishes at the lobby shop, take advantage of the ironing service, and enjoy the round-the-clock reception for a hassle-free stay. With key sites like the Hurtigruten Terminal and Polaria Aquarium within walking distance, your Tromsø adventure awaits at Smarthotel.

Book your stay now at Smarthotel Tromsø for a memorable and convenient experience.

Important information:

This is a cash-free hotel.

Please note that for stays over several days our cleaning team will change towels, empty the garbage and refill toilet paper every four days. Do you need extra refill of any of this, this can be collected in the reception.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 6386 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
R
Rüdiger • solo_traveller • de
8
War ein guter Griff
Pros:

Lage zentral

Cons:

-

2026-07-04 • via Nuitee
M
Minikaeva • solo_traveller • fi
10
2026-07-04 • via Nuitee
R
rafael • solo_traveller • es
7
Bien en general, buena ubicación pero complicado de llegar
Pros:

Está bien en general

Cons:

Para llegar un poco complicado

2026-07-03 • via Nuitee
A
Ann Cecilie • solo_traveller • no
10
2026-07-03 • via Nuitee
G
Gro • family_with_children • no
10
Kan anbefales
Pros:

Jeg har ikke bodd på Smarthotel Tromsø tidligere og ble veldig positivt overrasket. Urolig hyggelig og hjelpsomt personell, fint og pent rom, god seng og super, sentral beliggenhet. Mye for pengene

2026-07-03 • via Nuitee
M
Mari • solo_traveller • no
10
Compact, quiet and comfy
Pros:

Særdeles trivelige ansatte, kompakt men godt og stille rom med deilig seng. Rent og pent

2026-07-03 • via Nuitee
R
Rainer • couple • de
7
Unterkunft reicht mir vollkommen aus
Pros:

Optimale Lage

Cons:

Personal könnte etwas freundlicher sein

2026-07-03 • via Nuitee
A
andreassen • solo_traveller • no
8
Ordne opp !!!!!!
Pros:

God

Cons:

At booking.com ikke klarer å ordne opp mht at jeg betalte ved utsjekk, og ikke få til en ordning og trekke meg penger for noe som ingen vet hva det er !!!!!!!

2026-07-02 • via Nuitee
R
Roger • solo_traveller • no
7
Pros:

Helt greit

Cons:

Når du ikke bestilte dir til hotellet fikk man ikke frokost !!!!

2026-07-02 • via Nuitee
J
John Petter • solo_traveller • no
7
Cons:

Renhold og knirkende seng

2026-07-02 • via Nuitee
O
O'Sullivan • solo_traveller • gb
9
2026-07-02 • via Nuitee
A
Anna • solo_traveller • au
6
2026-07-01 • via Nuitee
F
Francesco • solo_traveller • it
8
Pros:

posizione centrale

Cons:

poca scelta in cibo/bevande da acquistare presso la reception

2026-07-01 • via Nuitee
F
Francis • solo_traveller • fr
8
bien, prix corrects pour la Norvège (généralement plus élevés...)
Pros:

Proximité du centre
petit dej super
grande salle bar/restauration

Cons:

Chambre petite, Salle de bain très petite
possibilité de rangement inexistant

2026-07-01 • via Nuitee
K
Kirsti • couple • no
6
2026-06-30 • via Nuitee
M
magimani • solo_traveller • it
9
2026-06-30 • via Nuitee
G
Giovanna • couple • it
4
Pros:

Buona colazione con ampia scelta

Cons:

Pulizia, camera non rifatta, vassoi con cibo in corridoio per un intera giornata, camera tropo troppo piccola

2026-06-29 • via Nuitee
S
Steve John Mikal • solo_traveller • no
7
Valuta for pengene
Pros:

Beliggenhet, god seng, hyggelig personale.

Cons:

Fikk ikke tv til å funke. Dyrt frokost.

2026-06-29 • via Nuitee
M
Malka • solo_traveller • us
10
Pros:

They allowed me to check in very early

2026-06-29 • via Nuitee
T
Tiago • solo_traveller • pt
10
Pros:

Perfect location and super friendly staff. The room had everything I needed for a 5 days stay. The hotel offer additional services super good. The breakfats is worth the money for the quality. I liked that check-in and check-out where both done online which made my stay smoother than anticipated.

2026-06-29 • via Nuitee