Hotel Xenia, Autograph Collection

Hotels
•
Autograph Collection
9 (359 reviews)
160 Cromwell Road, Kensington , London , GB
+44 20 7442 4242

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional customer service
Clean and comfortable rooms
Delicious food
Cons:
Small room size
Limited sunlight in some rooms

Categories

Cleanliness
9.14
Rooms are very clean.
Service
9.61
Staff extremely attentive and helpful, making guests feel like family.
Location
9.15
Convenient location with two tube stops close by.
Room Quality
8.1
Rooms are small, which is typical for London.
Amenities
9.13
Attractive public spaces and in-hotel restaurant.
Value for Money
8.09
Room size could be better for the price.
Food and Beverage
9.64
Outstanding food at La Terrazza with high-quality ingredients.
Overall Experience
9.11
Exceptional stay with great service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:06

Property Description

Luxurious Boutique Hotel near Museums
Hotel Xenia - Autograph Collection offers a sophisticated stay just a short walk from the Natural History Museum and the Victoria and Albert Museum. The air-conditioned rooms feature elegant en suite shower rooms with complimentary L’Occitane toiletries, 32-inch flat-screen TVs, and Samsung tablets for your entertainment.

Gastronomic Delights and Relaxing Bars
Indulge in healthy Italian cuisine at the Evoluzione restaurant or sip on creative cocktails at the hotel's two bars, one of which boasts a charming terrace. Guests can unwind in the pretty herb garden while enjoying their drinks.

Convenient Location for Shopping
Located in the upscale South Kensington area, the hotel is a stone's throw away from the renowned shopping district of Knightsbridge. Book your stay at Hotel Xenia - Autograph Collection for a memorable and luxurious experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9
Based on 359 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
D
David • couple • gb
8
Great!
Pros:

Really efficient and helpful

Cons:

Noisy occasionally at night

2026-09-19 • via Nuitee
M
Marcel • couple • nl
9
Fijne ervaring
Pros:

De locatie en het personeel. Kamer was schoon en netjes, wel wat klein.

Cons:

Iets grotere kamer.

2026-09-19 • via Nuitee
K
Kenneth • solo_traveller • gb
10
Excellent place to stay
Pros:

The staff were great, the room comfortable, the facilities very good, the food excellent.

2026-09-07 • via Nuitee
Z
Z.M. • solo_traveller • nl
8
2026-09-05 • via Nuitee
F
Franca • couple • gb
8
Pros:

The hotel and facilities were excellent but I found that after paying for breakfast to be included I was charged a further £12 supplement for poached eggs on toast for two people when that is all we had from the breakfast as the buffet food was not to our liking . All the hot food was undercooked and the scrambled egg choice they had was not to my liking as I hate butter and there were no other egg choices apart from having to pay the supplement !

Cons:

Breakfast was not to a high standard ! All hot choices were undercooked

2026-09-04 • via Nuitee
B
Benjamin • couple • us
9
2026-09-03 • via Nuitee
M
marco • solo_traveller • us
7
2026-08-31 • via Nuitee
C
CARMEN • family_with_children • es
10
Pros:

genial.....de lujo¡¡¡¡¡

2026-08-31 • via Nuitee
J
Joost • solo_traveller • nl
9
2026-08-25 • via Nuitee
S
Shams • solo_traveller • pt
10
Excellent stay and great location.
Pros:

Extremely pleasant and helpful staff

2026-08-23 • via Nuitee
R
robert • solo_traveller • pl
10
2026-08-23 • via Nuitee
J
Jeongyeon • solo_traveller • ca
10
2026-08-22 • via Nuitee
V
V. • family_with_children • de
10
Wunderbarer Urlaub
Pros:

Kleines, aber sehr gemütliches und sauberes Zimmer, sehr hilfsbereites Personal. Die Lage ist super, die Gegend ist schön, man ist nach ein paar Min zu Fuss bei der UBahn-Station.
Wir konnten Gym und Pool im Fitnessclub nebenan nutzen.

Cons:

Da gab es nichts, es war alles wunderbar,

2026-08-18 • via Nuitee
T
Tamara • couple • cz
9
2026-08-16 • via Nuitee
M
Maria Rosario • solo_traveller • ie
8
2026-08-08 • via Nuitee
Łukasz • solo_traveller • pl
10
Pros:

Great location, fantastic staff and amazing breakfast.

2026-08-08 • via Nuitee
B
Brearley • extended_group • gb
10
excellent hotel and location
Pros:

the fruit left in the room, the apples on reception, the welcome drink and the breakfast.

Cons:

there wasn't much, maybe the aircon was too effective?.

2026-08-04 • via Nuitee
C
Christoph • family_with_children • de
9
Great place to stay in London!
Pros:

Very nice staff, supporting us in everything and beyond! Rooms very nice and cosy with very modern bathrooms.
Very good breakfast and Italian dinner.

Cons:

Everything was very good.

2026-08-04 • via Nuitee
B
Blighton • solo_traveller • gb
10
Excellent experience
Pros:

A wonderful hotel with fabulous staff.
It was a pleasure to be a guest at the hotel.
The room was luxurious and catered for all our needs.
The location was ideal and allowed us easy access to central London.

2026-08-03 • via Nuitee
M
Manuel • couple • ch
10
2026-08-02 • via Nuitee