Sorriso Hotel

Hotels
7.7 (136 reviews)
Ordu Caddesi No 60 Laleli Fatih , Istanbul , tr

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Poor sound insulation
Inadequate amenities
Breakfast options not suitable for all guests

Categories

Cleanliness
7.78
Mentioned as clean but not emphasized in other reviews.
Service
9.25
Staff received positive feedback for being helpful and cooperative.
Location
9.29
Multiple reviews mention excellent location.
Room Quality
6.74
Issues with sound insulation and room facilities were raised.
Amenities
6.77
Lack of expected amenities was noted, causing disappointment.
Value for Money
7.23
Some guests felt prices were not justified by the quality.
Food and Beverage
5.78
Criticism regarding breakfast options and beverage quality.
Overall Experience
8.75
Many guests expressed overall satisfaction despite listed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Central Location near Historic Landmarks
Sorriso Hotel is a stone's throw away from iconic sites like the Blue Mosque and Hagia Sophia, making it the perfect base for exploring Istanbul's rich history.

Luxurious Spa Facilities
Indulge in relaxation at the hotel's spa center, featuring a Turkish bath, steam room, sauna, and rejuvenating massage services for a truly pampering experience.

Delicious Dining Options
Start your day with a delightful buffet breakfast and savor homemade dishes at Sorriso Restaurant, offering a variety of culinary delights to satisfy your taste buds.

Experience the charm of Istanbul at Sorriso Hotel - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 136 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 5.78
Overall Experience: 8.75
S
Sebastião couple br
9
2026-06-11 via Nuitee
O
oluyemi family_with_children gb
10
It was a fantastic time. Very friendly and helpful staff. Early check in, late check out at no extra
Pros:

Ok. Not a lot of selection

Cons:

No option for fried eggs

2026-06-08 via Nuitee
H
HOSNI DAOUD couple dz
9
Pros:

The location is perfect..very clean near to the tourist place

2026-05-29 via Nuitee
M
Mustafa couple iq
7
Pros:

الغرف الواسعة

Cons:

الفطور الصباحي وساسة الفندق الفاشل

2026-05-24 via Nuitee
M
Mustafa solo_traveller iq
7
موقع الفندق جيد لكن سياسة الفندق فاشلة
Pros:

الغرفة واسعة

Cons:

الفطور الصباحي والتنظيف لاشيء حتى المنشفات في اذا طلبت منشف اضافي او شرشف ستقابل بالرفض

2026-05-24 via Nuitee
U
Umar solo_traveller uz
10
2026-05-23 via Nuitee
L
Layla couple es
5
Se puede mejorar
Pros:

La ubicación es, sin duda, el punto fuerte de este alojamiento. Está cerca de todo, pero lo suficientemente apartado como para no estar en pleno ajetreo de la ciudad, algo que se agradece muchísimo.

Cons:

Las habitaciones tienen un tamaño aceptable; de hecho, había leído muchas críticas sobre eso en hoteles de la zona y, personalmente, no me parecieron pequeñas. Pero el verdadero problema es que, bajo ningún concepto, considero que este hotel pueda calificarse como un 4 estrellas. Quizá los estándares sean diferentes en Turquía, pero para mí no alcanza ni el nivel de un 2 estrellas.

El aislamiento acústico es prácticamente inexistente: se escuchaba absolutamente todo lo que pasaba fuera de la habitación. Además, el baño tenía un enorme charco de agua constante que empeoraba cada vez que nos duchábamos.

La cama también hacía muchísimo ruido con cualquier movimiento, algo bastante incómodo a la hora de descansar.

El desayuno fue otro punto bastante flojo: muy simple y con muy poca variedad, básicamente distintos tipos de queso y poco más.

Teniendo en cuenta que ni siquiera era de las opciones más baratas, decidí reservarlo únicamente por la ubicación, y la verdad es que fue una decepción.

Es una pena, porque el hotel tiene potencial y podría mejorar muchísimo con una pequeña reforma y algo más de mantenimiento. Pero, tal y como está actualmente, yo personalmente no lo recomendaría.

2026-05-20 via Nuitee
M
MOHAMAD GHIYATH couple se
8
اقامتي كانت رائعة والموظفين مرتبين وودودين
Pros:

الافطار لذيذ ومتنوع شهي وطازج

2026-05-19 via Nuitee
S
Sali couple nl
5
2026-05-17 via Nuitee
D
Duraid extended_group se
9
2026-04-15 via Nuitee
I
Ibraheem solo_traveller il
10
2026-04-11 via Nuitee
O
Oumaima family_with_children fr
8
Pros:

This is the second time I have stayed at this hotel, and overall I had a good experience. What I really liked was its ideal location, close to the tram, bus stops, restaurants, and shops. The welcome was pleasant, and the staff were friendly and helpful. I would definitely recommend this hotel.

Cons:

The soundproofing could be improved, as noise from other rooms can be heard quite easily. I also think the breakfast could be better.

2026-03-22 via Nuitee
A
ABBAS extended_group iq
7
جيدة نوعا ما
Pros:

نعم

Cons:

نظافة الحمامات

2026-01-19 via Nuitee
A
Amal family_with_children ma
8
Pros:

Juste côté petit déjeuner faut un peu la diversité comme justificatif d'orange le choix de pain ...

2026-01-13 via Nuitee
P
Pablo family_with_children es
8
Pros:

Buen acceso en tranvía y excelente atención del personal

Cons:

Falta de frutos secos y tipos de panes en el desayuno. Creo que puede ser bueno para personas locales, pero para extranjeros un poco extraño

2026-01-13 via Nuitee
P
Pablo family_with_children es
7
Pros:

Fácil acceso al tranvía

Cons:

Se acumula agua luego de la ducha, no cubre bien la mampara.

2026-01-13 via Nuitee
K
Karayakalı couple tr
10
Daha önce de konaklamıştım. Hiçbir sorun ile karşılaşmadım. Kendinizi evinizde gibi hissettiğiniz bir otel arayanlara ta
Pros:

Konumunu, temizliğini ve personelin ilgi alakasını

2026-01-12 via Nuitee
예심 couple kr
10
2026-01-09 via Nuitee
Ömer Ozan family_with_children tr
10
Great location
Pros:

great location, very kind staff, clean and comfortable rooms

Cons:

-

2026-01-09 via Nuitee
A
Azam family_with_children il
6
2026-01-05 via Nuitee