Stern am Rathaus

Hotels
9.8 (1219 reviews)
Bürgerstraße 6 , Cologne , de

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Noise from guests
Dirty bathtub

Categories

Cleanliness
9.6
Overall cleanliness was praised, though one mention of a dirty bathtub was noted.
Service
10
Numerous reviews highlight the exceptional friendliness and helpfulness of the staff.
Location
10
The hotel’s central location received consistent praise as convenient for exploring the city.
Room Quality
9.6
Rooms are noted as comfortable and well-appointed, with some guests mentioning the noise from fellow guests.
Amenities
9.6
Facilities such as a good breakfast and recommendations from staff were appreciated.
Value for Money
9.6
Given the positive reviews, guests seem satisfied with the value provided.
Food and Beverage
10
Breakfast options were highlighted as diverse and satisfying.
Overall Experience
10
Guests reported a very positive stay experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Central Location
Located just a short walk from Cologne Cathedral and Central Station, Stern am Rathaus offers a prime spot in the Old Town. Explore the city's attractions with ease.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, refrigerator, and free WiFi. Enjoy a peaceful night's sleep and wake up refreshed.

Local Dining and Shopping
Indulge in a delicious breakfast buffet made with local produce at the hotel's cafe. With various restaurants, bars, museums, and shopping options nearby, experience the vibrant culture of Cologne.

Ready to immerse yourself in the heart of Cologne? Book your stay at Stern am Rathaus for a memorable experience.

Important information:

The property is located in a building with no elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 17.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1219 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 10
3
329br Solo travel
10
Another great stay
Pros:

I stayed at the hotel again in July of 2026. I had previously stayed at the hotel the previous year. The owner remembered me. The staff were very nice and helpful. They gave a great recommendation for a restaurant for dinner. The breakfast was delicious especially the eggs and banana bread. The banana bread reminded me of the bread I make. My stay was great.

2026-07-25 via Tripadvisor
C
Cedric solo_traveller be
10
Pros:

La gentillesse des patrons, l'emplacement, le petit-déjeuner !

Cons:

Rien

2026-07-25 via Nuitee
S
Susan couple ch
9
Gerne wieder!
Pros:

Extrem freundliches Personal und aussergewöhnlich reichhaltiges Frühstücksbuffet!

2026-07-25 via Nuitee
A
Ark solo_traveller at
10
2026-07-24 via Nuitee
J
Julie solo_traveller dk
10
Pros:

Beliggenhed, imødekommende personale

2026-07-24 via Nuitee
C
Christopher solo_traveller gb
10
Pros:

The staff, the location, the breakfast and the general vibe of the place. It's just a lovely hotel.

Cons:

Nothing.

2026-07-23 via Nuitee
F
Farzaneh family_with_children at
10
The details makes difference… in this hotel they pay attention to tiny little things that gives you a good feeling
Pros:

Cleanness of the room, very friendly staff, who paid attention to every detail

2026-07-23 via Nuitee
S
sophie couple fr
10
Pros:

Très bien placé, très bon petit déjeuner et accueil très sympathique

2026-07-20 via Nuitee
P
Paul solo_traveller gb
9
The best breakfast anywhere during my 2 week trip; superb location
Pros:

Incredibly comfortable bed, unbelievably excellent breakfast and extremely helpful hosts, who seemingly speak more languages than I recognised. Location was ideal for access to Köeln Hbf & the Dom and some half reasonable restaurants & bars.

Cons:

Understandably the hotel is not staffed full time, so access when not in possession of a key card (arrival or picking up bags) can involve a little wait.

2026-07-19 via Nuitee
J
Julie couple us
10
Absolutely a stellar experience resulting from a most gracious staff! So highly recommend staying here!
Pros:

Super clean and superbly maintained. The owners were absolutely the most gracious and accommodating that could be imagined. Far exceeded our expectations. The food for brunch was lovingly and carefully prepared. Superb experience here!

Cons:

We didn’t stay longer!

2026-07-18 via Nuitee
D
declansiefkas NONE
10
Perfect location, incredible hosts
Pros:

The hotel is very well kept and has an excellent array of amenities, including air conditioning in each room and a superb breakfast buffet. But the real draw is the incredible service. Every person we spoke to was the kindest and most helpful person imaginable. I was locked out of my room due to a key error, and after a phone call someone got to the hotel to let me in and fix my key within 10 minutes. Traveling with a toddler, they were also so incredibly accomodating and understanding of all of our extra needs. If we ever come near Cologne again, we'll be staying right here.

2026-07-17 via Tripadvisor
D
Declan family_with_children us
10
An awesome hotel with the most amazing staff ever.
Pros:

The location is perfect, right on the main platz without actually being on the main platz. The room is small but beautifully updated. Air conditioning was incredibly helpful during a historic heatwave. Breakfast was superb. And the staff was so helpful in accomodating our toddler.

Cons:

The room was small and the view was not good.

2026-07-17 via Nuitee
R
Ruiter solo_traveller nl
10
Parel van een locatie
Pros:

De locatie is subliem! Maar ook de vriendelijkheid van Norman is voortreffelijk.

2026-07-17 via Nuitee
M
Martin couple se
9
Small rooms but big hearts
Pros:

Lovely hotel right in the centre of Cologne which made the exploring of the city easy. The breakfast was outstanding and I don´t think we´ve ever experienced more kind, helpful and caring staff. We arrived late after opening hours but got thorough instructions on how to reach our room.

Cons:

-

2026-07-16 via Nuitee
B
burak couple tr
10
Mükemmel
Pros:

Çalışanlar harika yeri çok iyi

2026-07-15 via Nuitee
Y
Yesim couple tr
10
Pros:

İnanın son 1 haftada kaç otelde kaldım ama en güzeli en temizi burasıydı. Kibar ve yardımsever çalışanları olsun odanın temizliği ve otele geç checkin yapmamıza rağmen her türlü yardımda bulunmaları olsun inanın kalbimizi fethetti. Kahvaltısına hele diyecek tek söz yok❤️ hele sabah masamıza gelen omletteki Günaydındetayı herşeye bedeldi. herşeyiyle harika bir deneyim oldu çoook ama çok teşekkürler

2026-07-15 via Nuitee
Q
Q1141XJmaries Couples Helsingborg, Skane County
10
Superb stay! Amazing staff and a magical breakfast.
Pros:

* Pros: Everything was great! The room was very fresh and the location right by the town hall was perfect. What truly stood out was the wonderful staff and the breakfast – easily the best one we had during our entire trip to Germany!
* Cons: Nothing, we are super satisfied!

2026-07-14 via Tripadvisor
S
sinan solo_traveller tr
8
Pros:

good

2026-07-14 via Nuitee
M
Maria solo_traveller gr
10
Pros:

Everything was amazing! Kind staff, awesome breakfast, the best location in the centre of old town next to the cathedral.

2026-07-13 via Nuitee
B
Burak Tolga solo_traveller tr
8
2026-07-12 via Nuitee