Four Points by Sheraton Bali, Seminyak

My cousin Steph and I loved every second of our stay. The beautiful service is quite clearly a stand out (Bagus for his beautiful housekeeping, Lolly for her fun nature and consistent care, Sri for her kindness and attentiveness and Jaison for always making us smile.) We’ve had the most relaxing time, been cared for like no other and will most definitely be returning. Also- can’t recommend getting a pool access room enough! That was a treat and a half!

My husband and I really enjoyed our stay at Four Points by Sheraton Bali, Seminyak. Our rooms were clean and comfortable, the staff were friendly and helpful, the pool and surrounds were amazing, and the food in both the restaurants was varied and always delicious, especially the daily buffet breakfasts.

My friends and I had a wonderful stay at Four Points by Sheraton Seminyak. The hotel itself is beautiful, spotless, and exceptionally well-maintained, but what truly sets it apart is the incredible staff. Every single team member went out of their way to make us feel welcome and comfortable from start to finish.

Our suite was wonderfully spacious, featuring incredibly comfortable beds that were perfect to crash into after a long day of exploring Bali. We also loved the delicious breakfast options, which featured a fantastic variety of local cuisine. The pool area was another major highlight—a great spot to unwind.

A special thank you to the amazing team members who made our trip so memorable: Dwi, Chef Dana, Chef Yuni, the gracious housekeeping team, and the wonderful ladies at the spa. We highly recommend this hotel to anyone looking for a comfortable, friendly, and hospitality-driven stay!

Excellent hospitality Services hotel
Great leader under GM Franklyn Kocek with great manageable staffs, delivering great services and hospitality.

Even we have check out and I am asking help from Frank to help me find the left behind item that is percious to my daughter, he sincerely willing to do that and found the engagement ring, really appreciate it Frank.! Thanks!

Staff were all very friendly

Staff is very nice and kind

Nice hotel great breakfast

Clean and staff work hard

Great Breakfast. Staff was great. Rooms were huge. Service was great.

Staff was wondering and very accommodating and really loved the smiles everyday

Location it’s very good

Here’s a polished version of your message:

I would like to take this opportunity to thank one of the front desk officers, Davidia (apologies if I have misspelled his name). He wears glasses and manages the front desk.

I accidentally left my sling bag, with my iPhone inside, in a Grab vehicle. On 3 June 2026. Thanks to his prompt assistance and guidance, I was able to contact the Grab driver and the Grab office, and my iPhone was safely returned to me.

I am truly grateful for his quick thinking, professionalism, and willingness to go above and beyond to help me, even though it may have been outside his usual duties. His kindness and support made a stressful situation much easier to handle.

Many thanks to Davidia for his outstanding service and dedication to helping guests.

Ira and Sri deserve a mention. These girls made us very welcomed. Bagus and team were doing our room also very accommodating. Quiet location, with a short walk to main strip but they have vehicle that takes you to Seminyak Square at schedule times. Though I don’t recall this being mentioned upon check in so we didn’t know about this initially. We were surprised with the offer of free afternoon snacks at the rooftop bar. They come around the pool area in the afternoon with fruit and there is free popcorn on request with drinks.
Value for money and facilities are cleaned and maintained.
Definitely coming back.

Location helpfully staff from the reception to the staff during our breakfast were very attentive and helpful.