Hotel Opus Grand Toluca Aeropuerto

Hotels
8.8 (1413 reviews)
505 Boulevard Miguel Alemán , Toluca , MX
+52 722 277 0900

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Pet friendly
Cons:
Noise from the street
Lack of towels
Poor service at reception
Malfunctioning amenities

Categories

Cleanliness
8.53
Cleanliness was generally poor due to issues with towels and smells.
Service
9.4
Staff was described as friendly, but some negative experiences were noted.
Location
9.54
The hotel is conveniently located near the airport.
Room Quality
7.99
Rooms varied in quality with issues regarding noise and comfort.
Amenities
8.52
Basic amenities were available, but some items were missing or dysfunctional.
Value for Money
8.98
Considering the overall experience, the price could be justified.
Food and Beverage
8.53
Restaurant staff was praised, but lack of food availability was a concern.
Overall Experience
8.9
Mixed experiences noted, with positives in location and service, but issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:16

Property Description

Luxurious Amenities
Hotel Opus Grand Toluca Aeropuerto boasts a range of upscale amenities, including a fitness centre, garden, terrace, and an indoor pool. Whether you're looking to stay active or unwind in a serene environment, this 4-star hotel has you covered.

Convenience at Your Fingertips
Enjoy the convenience of room service, a 24-hour front desk, and a business centre during your stay. The hotel ensures that all your needs are met promptly and efficiently, making your experience seamless and stress-free.

Comfortable Accommodations
Relax in well-appointed rooms featuring private bathrooms and some with additional seating areas. Hotel Opus Grand Toluca Aeropuerto prioritizes your comfort, providing a cozy retreat after a day of exploring Toluca.

Experience luxury and convenience at Hotel Opus Grand Toluca Aeropuerto. Book your stay now for a memorable experience.

Important information:

Please note that only small breed dogs are allowed in the property.Swimming pool: Closed from Sat, Jul 25, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLC

Location

Guest Reviews

8.8
Based on 1413 reviews
Cleanliness: 8.53
Service: 9.4
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 8.9
Z
Zerafina Remedios • family_with_children • us
10
Comfort
Pros:

Very clean, location perfect from airport.

Cons:

Liked everything

2026-10-14 • via Nuitee
J
JULIO • couple • mx
8
Muy bien!
Pros:

El servicio y ubicación muy buenos. Los cuarto de buen tamaño y cómodos.

Cons:

Le hace falta mantenimiento al hotel, se ve deteriorado.

2026-10-12 • via Nuitee
E
Erik • solo_traveller • mx
9
Nice place to stay nesr airport
Pros:

The room os nice , confort . Clean and has a gym room

Cons:

Pool was not in service

2026-10-11 • via Nuitee
T
Tania • family_with_children • mx
7
Habitaciones cómodas, aunque huele a humedad
Pros:

El hotel es grande, tamaño de la habitación correcto, camas cómodas y limpias.

Cons:

La alberca del hotel fuera del servicio, la alfombra en pasillos huele a humedad. el precio de alimentos caro y no tienen buen sabor.

2026-10-07 • via Nuitee
I
Israel • solo_traveller • mx
1
Pros:

La cama muy cómoda

Cons:

La atención del personal, déspota y no me dio la importancia como huésped.
En la aplicación Booking, indicaba desayuno incluido y la persona de recepción dijo que no, incluso quien tenía reserva directa con ellos "aveces tampoco la incluye".
Pésima actitud de ella como prestadora de servicios.

2026-09-19 • via Nuitee
N
Norma Deri • solo_traveller • mx
9
Camas reducidas
Pros:

Ubicación

Cons:

No tenian funcionando la alberca, camas pequeñas,mas reducidas que la matrimonial convencional

2026-09-18 • via Nuitee
M
MIGUEL ALFONSO • solo_traveller • mx
10
2026-09-15 • via Nuitee
Y
Yuksel • couple • tr
10
Cok iyiydi
Pros:

Tertemizdi,

Cons:

Meksika otelleri icin genel bir sorun.Dusun sabit olmasi. Ayak yıkamak cok sıkıntılı oluyor.

2026-09-09 • via Nuitee
V
Vargas • solo_traveller • mx
10
2026-09-07 • via Nuitee
L
Luis Alberto • couple • us
10
2026-09-06 • via Nuitee
L
Luis Alberto • couple • us
10
2026-09-06 • via Nuitee
P
Paulo • couple • mx
9
Suficiente! Agradable
Pros:

Es sencillo, moderno cómodo

Cons:

La vista pero esa no es culpa del hotel!! Jaja

2026-08-27 • via Nuitee
Y
Yolanda Concepción • extended_group • mx
10
Fue una excelente opción para el viaje de trabajo!
Pros:

Excelente hotel, cómodas habitaciones y el personal super atento.

2026-08-21 • via Nuitee
R
RDBC24 • solo_traveller • mx
9
Pros:

El lugar

Cons:

Todo bien

2026-08-18 • via Nuitee
B
Benjamin • couple • mx
5
Cons:

No towels and phone didn’t work.

2026-08-17 • via Nuitee
M
Martín Patricio • couple • mx
8
2026-08-11 • via Nuitee
R
Reyes • solo_traveller • mx
5
2026-08-07 • via Nuitee
R
Roger Aliaga • solo_traveller • bo
8
Pros:

.

Cons:

.

2026-07-22 • via Nuitee
F
Francisco • solo_traveller • ca
10
Excelente estancia
Pros:

Las habitaciones y el desayuno

Cons:

Todo me gustó

2026-07-21 • via Nuitee
D
Diana • solo_traveller • mx
8
Pros:

Me encantan las habitaciones, muy amplias, cómodas muy bien iluminadas La cama y las almohadas son excepcionales, para un merecido descanso, acogedoras

Cons:

Que lo reservé por el tema de la alberca y justo el día de mi llegada me informan que está fuera de servicio por mantenimiento.... esta información no fue anticipada

2026-07-21 • via Nuitee