Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Cons:
Cleanliness issues
Room quality disappointing
Limited amenities

Categories

Cleanliness
8.33
Mentioned that the bathroom could have been cleaner and issues with room cleanliness were noted.
Service
9.8
Most reviews highlighted friendly and helpful staff.
Location
9.84
Multiple reviews praised the location as ideal and well-situated.
Room Quality
7.79
Several reviews noted room design issues and disappointment with conditions.
Amenities
8.82
Positive feedback on facilities but some missing items in the bathroom reported.
Value for Money
8.78
Comments indicating that pricing does not match quality in some areas.
Food and Beverage
9.33
Breakfast was positively mentioned, though some issues with food options noted.
Overall Experience
9.3
General sentiment was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:17

Property Description

Artistic and Modern Rooms

The hotel in the heart of Amsterdam offers modern rooms adorned with artwork by Atelier Van Lieshout. Each room features mood lighting, a flat-screen TV, rain shower, Elemis guest amenities, luxurious bathrobes, and slippers. Additionally, guests can enjoy an illy espresso machine and a mini fridge in each room.

Delightful Dining Experience

Indulge in a classic breakfast buffet at the restaurant, complemented by new additions from ARCA restaurant & bar with Portuguese influences. ARCA offers a memorable dining experience with modern Portuguese dishes, unique Asian influences, impressive cocktails, and lively weekend nights.

Prime Location for Exploring

Situated opposite central station, the hotel is within walking distance of Amsterdam's main attractions, museums, and shopping areas. Explore the city's famous canals, Anne Frank House, Jordaan, Negen Straatjes, Dam Square, Rijksmuseum, and more, all conveniently accessible from the hotel.

Book now for an unforgettable stay in Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be cancelled if you fail to provide a valid credit card within 24 hours. The credit card holder must be present upon arrival with the credit card used for the reservation along with a matching photo ID. The hotel does not accept third party credit card payments. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation. Please note that all Special Requests are subject to availability and additional charges may apply.

Please contact the hotel directly to book your dog’s stay.

Please note that dogs will incur an additional charge of €25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

9
Based on 4731 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
T
Tarik • solo_traveller • es
9
2026-08-07 • via Nuitee
G
Gary • couple • au
10
Amazing, cool hotel with a great vibe
Pros:

It was really fabulous and a perfect place to celebrate world pride . The staff were fun and made us feel welcome, the rooms are cool and the breakfast was great .

Cons:

It was perfect

2026-08-07 • via Nuitee
M
mark • family_with_children • ie
6
overpriced only slightly helpful staff
Pros:

The facility was way overpriced

Cons:

Th price for the room

2026-08-07 • via Nuitee
P
paul_aussie_food • Couples • Noosa, Sunshine Coast, Queensland
10
Great Hotel in the centre of Amsterdam
Pros:

Excellent location, surprisingly quiet rooms and a great hotel bar

We stayed here for two nights and had a very enjoyable stay.

The location is hard to beat—just a couple of minutes’ walk from Amsterdam Centraal Station, making it ideal for arriving by train or exploring the city on foot.

Our room was excellent and, despite overlooking the tram lines, was surprisingly quiet. We both slept very well. The front desk staff were friendly, efficient and welcoming throughout our stay.

The only minor criticism was the number and placement of power outlets. There were very few, and some were in rather unusual locations. I even unplugged the radio and kettle to gain an extra socket before discovering that one outlet was controlled by a light switch!

Although the main restaurant was closed during our stay, we ate in the bar instead and were pleasantly surprised. The food was excellent, the wine list was particularly impressive for a hotel bar, and the bartenders on both Monday and Wednesday were outstanding—friendly, professional and genuinely engaging. The cocktails on Wednesday evening were especially memorable.

Overall, this is an excellent hotel in a fantastic location. Apart from the minor issue with the power outlets, I would happily stay here again and would certainly recommend it to anyone looking for a comfortable, well-run hotel in the heart of Amsterdam.

2026-08-06 • via Tripadvisor
T
Thibault • solo_traveller • pt
9
Pros:

Perfect location
Great staff

Cons:

Rooms are well insulated from the outside of the building, but poorly from other rooms

2026-08-06 • via Nuitee
B
Boskovic • family_with_children • us
10
2026-08-06 • via Nuitee
C
Courtney • family_with_children • us
7
Pros:

Great location, comfortable beds.

Cons:

Slippery shower floor. Lighting in the room is really poorly designed.

2026-08-06 • via Nuitee
J
jandresv2014 • NONE
6
Pride
Pros:

I arrived at 2:00 pm fully aware that the advertised check-in time was 3:00 pm, so I had no problem waiting. I was happy to have a drink at the bar or go for a walk until then. I went out to get some food and returned at 3:10 pm, only to be told that my room still wasn't ready.
The staff member apologised and kindly offered me a complimentary drink and an upgrade to a canal-view room because I had booked directly through my Radisson account. I didn't even know canal-view rooms were available to book, so I appreciated the gesture. I went back to the bar for a drink, and at that point everything seemed to be handled well.
However, when I returned again at 3:45 pm, my room was still not ready, despite the advertised 3:00 pm check-in time. I completely understand that Pride had taken place the day before, and I imagine management may have allowed many guests a late checkout. Even so, they had already allocated me a room at 2:00 pm, so it was disappointing that it still wasn't available nearly two hours later.
At 3:45 pm they changed my room allocation. I mentioned that I had already been offered an upgrade to a canal-view room, but the staff member said she didn't remember offering it and declined to honour it. At that stage I didn't argue, as I was only staying for one night and just wanted to get into a room and have a quick shower.
Unfortunately, when I arrived at the newly allocated room, the housekeeper was still inside cleaning it. I had to wait another couple of minutes before I could even enter. That was definitely not the experience I expected.
Having previously stayed at Victoria Plaza, I wanted to try this hotel because it looked fantastic online. Unfortunately, my experience didn't live up to those expectations. Looking back, I would happily have paid the extra €40 to stay at Victoria Plaza again.
I hope the hotel improves its check-in process in the future, as the property itself has a lot of potential.

2026-08-05 • via Tripadvisor
K
Keerti • family_with_children • in
10
Great stay specially the guy who was handling the door who helped us with our luggage Shemil was super sweet
Pros:

Everything the location was superb the staff was superb and they had croissants at the reception which was a saviour when we were leaving as we had no time to have proper food the room was super spacious

Cons:

Nothing

2026-08-05 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Location was outstanding. Staff were pleasant. Room was clean, pretty spacious, and interesting in decor.

Cons:

Breakfast was rather pricey. I would have liked to use the stairs to go up.

2026-08-05 • via Nuitee
L
laurent • couple • fr
9
2026-08-05 • via Nuitee
J
jacques • family_with_children • fr
10
Séjour très agréable grace au personnel et au niveau des prestations.
Pros:

Emplacement pratique : proche gare, ligne de tram, boutique achat carte de transport
Chambre spacieuse, lit confortable, peu de bruit
Déjeuner : beaucoup de choix. Parfait
Restaurant sur place

Cons:

Certains plats de la carte du restaurant n'étaient pas disponibles, et pas annoncé au moment de la prise de commande.

2026-08-05 • via Nuitee
A
Anna • family_with_children • de
10
2026-08-05 • via Nuitee
B
Bernadette • solo_traveller • gb
5
2026-08-04 • via Nuitee
M
majed • couple • sa
5
2026-08-04 • via Nuitee
B
Bogna • couple • nl
10
Amaizing hotel
Pros:

Hotel is located in direct cebtrum of Amsterdam, very close to central station. Hotel was very nice, we had a viev on canal, room was big and very clean. Personel was amaizing, helpful and polite. When you pay a little more, the standard of service is higher, but at this hotel, it's clear that the staff cares about their work and performs it to perfection. This creates a very positive atmosphere.

2026-08-03 • via Nuitee
M
Milica • family_with_children • rs
6
2026-08-03 • via Nuitee
C
Carrie • couple • au
9
Would stay again and highly recommend.
Pros:

Location was perfect and staff were so helpful. Breakfast was excellent.
Love the quirky art side of hotel as well.

2026-08-03 • via Nuitee
Z
Zuhaa • couple • nl
8
2026-08-02 • via Nuitee
B
Bob • couple • nl
8
2026-08-02 • via Nuitee