Jaco Laguna Resort & Beach Club

Hotels
8.1 (1501 reviews)
Calle Madrigal , Jacó , cr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Positive amenities
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.49
Some reviews reported mold and room cleanliness issues.
Service
8.96
Staff were friendly, helpful, and communication was praised.
Location
8.5
Great proximity to the beach and central areas.
Room Quality
7.45
Rooms varied in quality; some were satisfactory while others had issues.
Amenities
7.98
Pool and beach access were highlighted positively.
Value for Money
7.94
Pricing standards reflected the quality offered.
Food and Beverage
7.99
Food quality was appreciated, though some limitations were noted.
Overall Experience
8.46
Guests generally enjoyed their stay, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:17

Property Description

Luxurious Beachfront Location

Breathtaking Views: Enjoy stunning ocean views from every room, offering a perfect backdrop for your vacation photos.

Relax and Unwind: Indulge in our spa and wellness center, or take a refreshing dip in the outdoor pool overlooking the beach.

Adventure Awaits: Embark on water sports with our provided equipment or join our surfing school for an unforgettable experience.

Book now to experience the ultimate beach getaway at Jaco Laguna Resort & Beach Club.

Important information:

Please note that the total balance will be charged 72 hours prior your arrival, to the card you provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1501 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
N
Navarro solo_traveller cr
10
Excelente lugar recomendado!!!
Pros:

Todo me gustó

2026-07-20 via Nuitee
B
bobby solo_traveller us
10
Pros:

Location was perfect

2026-07-20 via Nuitee
J
Jiménez Jara solo_traveller cr
10
2026-07-19 via Nuitee
M
Mauricio solo_traveller cr
10
2026-07-17 via Nuitee
B
Bouchard couple ca
10
Séjour parfait
Pros:

Le personnel était génial, toujours aux petits soins et professionnels. Ils n'hésitaient pas à nous donner des conseils pour les activités ou emplacements à aller voir. Le combo piscine et accès à la plage est super, l'emplacement de l'établissement est parfait.

Cons:

Rien, nous avons tout aimé.

2026-07-16 via Nuitee
V
Veronica family_with_children cr
9
Estuvo muy bonito
Pros:

Muy bonito

Cons:

En ciertos momento se sentía un olor raro del baño.
La habitación no tenía refrigerador.

2026-07-16 via Nuitee
D
Domenica couple de
7
Great room, view and location with poor hospitality
Pros:

Our room has an amazing view with a big balcony where you can watch the sunset. Stunning! The hot tub not sure what you need that for, the sink not sure whether a giant designed this as it’s too high otherwise stunning !

Cons:

First impression are all the signs telling you what is forbidden. Secondly reception is borderline rude with a poor attitude (don’t greet), we tried to book surfing classes through the hotel - just don’t do it. Reception made some arrangements and it’s not clear till today with whom and he complained to us afterwards that we did not show but was unable to share the name of the company… tiki bar great view, average food, poor drinks and when we ordered a bottle of rose wine it was served warm without any comment or apology. When I am not allowed to bring my own bottle to the resort and order a $50 bottle of wine I expect this to be chilled. Finally the towels are old and too small and no beach towels available

2026-07-14 via Nuitee
M
molina solo_traveller cr
6
2026-07-14 via Nuitee
H
Henry solo_traveller us
9
Pros:

Personal muy amable. Dispuestos a ayudar y orientar para tener una experiencia al máximo. Mike nos ayudo con unas recomendaciones de excursiones qué estuvieron excelente.

Cons:

Mínimos detalles que para mi no tenían importancia. El personal se esforzó para que la pasara muy bien.

2026-07-12 via Nuitee
C
Carolina solo_traveller cr
8
Pros:

Frente a la playa y poder quedarse posterior al check out

Cons:

Habitación poco ventilada sin opción de secar el traje de baño en ninguna ventana o espacio

2026-07-11 via Nuitee
M
Marie-Christine solo_traveller ca
8
Parfait pour se détendre, à la piscine ou bord de mer avec resto et bar en bord de mer… dans un endroit enchanteur et un
Pros:

Bel hôtel avec un cachet typiquement local. Le personnel chaleureux , avenant et toujours disponible. Belle piscine. Bord de mer avec magnifique coucher de soleil.
Bar et resto sur place.

Cons:

Difficile de nager dans la mer car il y a des séries de vagues continuellement.

2026-07-08 via Nuitee
F
Fabiola solo_traveller cr
8
2026-07-08 via Nuitee
A
Aguero solo_traveller cr
9
Pros:

La ubicación del hotel, la comida del restaurante es deliciosa, la comodidad en los diferentes espacios, un lugar hermoso!!!

Cons:

La hora de entrada y salida 3pm y 11am respectivamente 😞

2026-07-07 via Nuitee
G
GLADSTOM couple br
6
Não vale o preço
Pros:

Localização

Cons:

Café da manhã ruim, o preço do hotel muito caro para o que é oferecido

2026-07-05 via Nuitee
L
Lizzett family_with_children cr
9
2026-07-05 via Nuitee
G
GUY couple ca
10
Fantastique
Pros:

Le personnel et les propriétaires

Cons:

Rien

2026-07-04 via Nuitee
G
Gary extended_group cr
4
No way!
Pros:

Nothing! We arrived, looked around, looked at one room and decided not to stay there

Cons:

The place was not at all as advertised! Ugly lay out, rooms dark and unclean. We reserved 2 rooms and were told only 1 available when we arrived.

2026-07-03 via Nuitee
L
Lidieth solo_traveller cr
8
La pasamos super bien..las camas muy confortables y sobre todo lo cercano a la playa.
Pros:

Muy bien la habitación y lo cerquita de la playa. Ame mucho eso.

Cons:

Que no había nevera en la habitación

2026-07-03 via Nuitee
M
Myrna couple us
10
2026-07-02 via Nuitee
E
Eugenia solo_traveller cr
4
Pros:

N/a

Cons:

Me cancelaron por Whatsapp el mismo día de la reserva

2026-07-02 via Nuitee