Jaco Laguna Resort & Beach Club

Hotels
8.1 (1473 reviews)
Calle Madrigal , Jacó , cr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Positive amenities
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.49
Some reviews reported mold and room cleanliness issues.
Service
8.96
Staff were friendly, helpful, and communication was praised.
Location
8.5
Great proximity to the beach and central areas.
Room Quality
7.45
Rooms varied in quality; some were satisfactory while others had issues.
Amenities
7.98
Pool and beach access were highlighted positively.
Value for Money
7.94
Pricing standards reflected the quality offered.
Food and Beverage
7.99
Food quality was appreciated, though some limitations were noted.
Overall Experience
8.46
Guests generally enjoyed their stay, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:17

Property Description

Luxurious Beachfront Location

Breathtaking Views: Enjoy stunning ocean views from every room, offering a perfect backdrop for your vacation photos.

Relax and Unwind: Indulge in our spa and wellness center, or take a refreshing dip in the outdoor pool overlooking the beach.

Adventure Awaits: Embark on water sports with our provided equipment or join our surfing school for an unforgettable experience.

Book now to experience the ultimate beach getaway at Jaco Laguna Resort & Beach Club.

Important information:

Please note that the total balance will be charged 72 hours prior your arrival, to the card you provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1473 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.46
G
GUY • couple • ca
10
Fantastique
Pros:

Le personnel et les propriétaires

Cons:

Rien

2026-07-04 • via Nuitee
G
Gary • extended_group • cr
4
No way!
Pros:

Nothing! We arrived, looked around, looked at one room and decided not to stay there

Cons:

The place was not at all as advertised! Ugly lay out, rooms dark and unclean. We reserved 2 rooms and were told only 1 available when we arrived.

2026-07-03 • via Nuitee
L
Lidieth • solo_traveller • cr
8
La pasamos super bien..las camas muy confortables y sobre todo lo cercano a la playa.
Pros:

Muy bien la habitación y lo cerquita de la playa. Ame mucho eso.

Cons:

Que no había nevera en la habitación

2026-07-03 • via Nuitee
M
Myrna • couple • us
10
2026-07-02 • via Nuitee
L
Lidieth Vanessa • solo_traveller • cr
8
Todo muy bien, lastima que las habitaciones no tienen nevera
Pros:

El personal muy atento

Cons:

Las habitaciones les falta una nevera aun que sea pequeña para guardar agua y frescos.

2026-07-02 • via Nuitee
E
Eugenia • solo_traveller • cr
4
Pros:

N/a

Cons:

Me cancelaron por Whatsapp el mismo día de la reserva

2026-07-02 • via Nuitee
T
Torres • solo_traveller • cr
10
Pros:

Excelente servicio al cliente, la comida muy rica

2026-07-01 • via Nuitee
V
Vicky • couple • cr
8
2026-07-01 • via Nuitee
L
Linneth • couple • cr
10
2026-07-01 • via Nuitee
C
Carolina • family_with_children • cr
10
Fue excelente la verdad nos gustó mucho
Pros:

La flexibilidad y disposición de brindarle soluciones al cliente

2026-07-01 • via Nuitee
D
DANIEL • solo_traveller • es
4
Hotel antiguo malas habitaciones
Pros:

Ubicación con piscina y mar en frente

Cons:

Habitación sucia, cucaracha en el baño grande. Camas con sábanas sin estirar y habitación sucia y viejo mobiliario. Encima la piscina al levantarnos tenía a un problema y no la pudimos usar. Desayuno funcional sin más frutas y americano, café malo.

2026-06-30 • via Nuitee
C
COLIN • couple • au
7
2026-06-30 • via Nuitee
H
Hazel • solo_traveller • cr
10
Pros:

Buenas atención, rica comida, y excelente ubicación

2026-06-30 • via Nuitee
U
Urena • couple • cr
10
2026-06-29 • via Nuitee
P
Patricia • family_with_children • br
4
Pros:

Localização.

Cons:

O hotel é bem antigo. O quarto tem um cheiro forte, a cama e as roupas de cama são de baixa qualidade, não há tomadas próximas a cama e muitos pernilongos dentro do quarto. Não vale o preço, muito abaixo das expectativas.

2026-06-29 • via Nuitee
G
Guzman • solo_traveller • gt
8
Pros:

La playa

Cons:

No habia servicio de restaurante cuando llegamos a las 4 pm

2026-06-28 • via Nuitee
J
Judit • solo_traveller • es
4
Pros:

La ubicación frente a la playa.

Cons:

No es un resort. Esta anticuado y las habitaciones no son nada practicas, los colchones viejos así como el mobilario y el baño sin buena accesibilidad. Los alrededores no parecen seguros.

2026-06-27 • via Nuitee
J
Jarmoluk • couple • ar
9
Un lugar sublime
Pros:

La atencion de todo el staff , destaco la atencion en recepcion de kirson y su compañero muy predispuestos ante cualquier requerimiento, las camareras Michelle y Cris , los Sres. Jayson y Liliana por hacer de cada dia , una estadìa muy grata y por la colaboracion de Malcom para realizar tomas fotagraficas.
Gente fantastica....! si los hay...! y estàn en el Jaco Laguna Resort & Beach Club

Cons:

Un pequeño detalle para bajar a la playa , hay algunas piedras que dificultan el ingreso - se puede solucionar con un pequeño trabajo de albañileria

2026-06-24 • via Nuitee
H
Herrera • couple • cr
10
2026-06-23 • via Nuitee
J
Jeremiah • solo_traveller • us
8
2026-06-23 • via Nuitee