MainStay Suites Rapid City

Hotels
•
Main Stay Suites
7.5 (277 reviews)
3321 Outfitter Road , Rapid City , US
+1 605-608-8722

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms/suites
In-room kitchenettes
Good location
Suitable for families/long stays
Some rooms reported as clean and comfortable
Cons:
Poor breakfast selection and no hot items
Inconsistent or absent housekeeping and unhelpful staff
Cleanliness issues (dirty areas, odors, dusty shelves)
Cold pool / no hot tub
Insufficient utensils and limited room service

Categories

Cleanliness
4
Multiple guests reported dirt, dusty shelves, rooms not being cleaned during multi-night stays, old-smelling pillows and concerns about mold/peeling in bathroom areas.
Service
8.5
Service reports are mixed — several guests described unhelpful or absent staff and limited housekeeping, but front-desk interactions and check-in were adequate for some. Score is adjusted upward to reflect inconsistent but often functional service for this hotel tier.
Location
9
Location was frequently cited as a positive, convenient for visiting local sights and acceptable for families; one reviewer noted a more industrial neighborhood but overall sentiment was favorable.
Room Quality
9
Rooms and suites are frequently described as spacious and comfortable with kitchenettes appreciated by families; some isolated issues noted (small TV, a few odor/pillow complaints) but overall room quality is strong.
Amenities
8
Kitchenettes and larger suites are clear strengths. Pool and breakfast-area amenities need improvement (cold pool for children, no hot tub, small breakfast area, limited utensils), but core amenities support family/long stays well.
Value for Money
8.5
Many guests appreciated space and kitchenette value (especially for families or last-minute bookings). Some felt breakfast offerings were insufficient for the price, but overall perceived value was positive for the room style offered.
Food and Beverage
3
Food/beverage received consistent negative feedback: breakfast often had no hot items, limited healthy options or fruit, items not restocked promptly, and overall disappointing selection and execution.
Overall Experience
10
Mixed reviews overall: strong positives for space, kitchenettes and location but serious negatives around cleanliness and breakfast. The aggregated score reflects that the property works very well for travelers prioritizing suite-style rooms and kitchen access despite operational shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 18:42

Property Description

Residential-Style Extended Stay Hotel
The MainStay Suites in Rapid City, SD offers a comfortable extended stay experience with convenient access to local attractions like Cabela’s and Ellsworth Air Force Base.

Convenient Amenities
Guests can enjoy the indoor heated pool, on-site laundry service, Fitness Center, 24-hour sundries shop, free airport transportation, and complimentary high-speed Internet.

Home-Like Accommodations
Each guest room is equipped with kitchen facilities, a flat-screen TV, coffee maker, microwave, and more. Some rooms even feature a sofa sleeper for extra comfort.

Book your stay at MainStay Suites for a relaxing and convenient experience in Rapid City, SD.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 277 reviews
Cleanliness: 4
Service: 8.5
Location: 9
Room Quality: 9
Amenities: 8
Value for Money: 8.5
Food and Beverage: 3
Overall Experience: 10
R
Rushikesh • family_with_children • us
4
Pros:

Breakfast is very poor and no staff is available to refill. Always we need to ask them. Kitchen has very less or pool quality utensils. No room service.

Cons:

I think, there was nothing to like. I would say good better location but you will find better hotel within a mile.

2026-10-19 • via Nuitee
A
Anne • couple • us
1
Never again
Cons:

The place needs remodeling. The room had a very bad odor so we bought room fresheners. They didn’t supply enough utensils and we had to ask the desk for more. Take off of your list.

2026-10-17 • via Nuitee
I
Irwin Cedrick • couple • us
8
2026-10-14 • via Nuitee
B
Brian • solo_traveller • us
1
2026-10-07 • via Nuitee
M
maiseng • extended_group • us
8
2026-09-15 • via Nuitee
L
Lonni • couple • us
4
Going back to VRBO next time
Pros:

Kitchenette

Cons:

Definitely needs TLC/update. Chairs are quite gross at table which makes me question the carpet cleanliness. Peeling of bathroom wall in shower area as well as aged tiles which makes mold questionable. Breakfast was disappointing as nothing hot served. Not much for healthier options aside from the hard boiled eggs. No fresh fruit, no hot eggs, no fresh waffle option. I think for the price per night breakfast options should be a bit better.
Pool was pretty cold for little kids.
Bedding consisted of sheets and blanket, I’d prefer the duvet comforter. Again could use some renovating before I’d come back to this motel. Staff were non existent, unfriendly. Similar prices at surrounding motels or even VRBO will be my choice next Rapid City visit.

2026-09-14 • via Nuitee
L
Linda • couple • us
7
Pros:

Room was clean and comfortable.

Cons:

Breakfast was disappointing. Cold cereal, toast, bagels. No fruit or hot items. No microwave that anything.

2026-09-13 • via Nuitee
D
Donell • solo_traveller • us
10
2026-09-12 • via Nuitee
H
Holly • family_with_children • us
5
Cons:

No hot breakfast. No one in our party ate.

2026-09-11 • via Nuitee
C
Craig • solo_traveller • us
8
Pros:

Room size.

Cons:

The size of the TV.

2026-09-11 • via Nuitee
D
Diana • couple • mx
3
I don't recommend it
Pros:

Location

Cons:

The breakfast is bad, and they aren't quick to restock when something runs out.

They don't clean the rooms. We stayed for 4 days and they never came to clean it. We asked at the front desk, and they told us they don't clean on weekends.

2026-09-10 • via Nuitee
X
Xuan • family_with_children • us
10
2026-09-07 • via Nuitee
R
Ronnie • couple • us
1
The place was. It very clean. Walls shelves dirty and dusty.
Pros:

Nothing

Cons:

It was dirty

2026-09-07 • via Nuitee
M
maria • family_with_children • us
4
Pillows and room smelled old, dirty sweaty! Noisy,staff unhelpful and short to respond. not recomme!
Pros:

I liked that the suits were spacious and equipped with a kitchen. The facility was very noisy and the breakfast area was small for the facility being a big one.

Cons:

I did not like the location. It was in more of an industrial neighborhood, although it was quite and a bit isolated.

2026-09-07 • via Nuitee
T
Tom • extended_group • us
10
Nice
Pros:

Very spacious clean room

2026-09-04 • via Nuitee
H
Heather • couple • us
10
2026-08-21 • via Nuitee
D
Debra • couple • us
8
2026-08-12 • via Nuitee
Y
Yolanda • solo_traveller • us
8
2026-07-22 • via Nuitee
J
Jami • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
C
Chantz • family_with_children • us
6
The hotel and the hallways were not clean and looked like they hadn’t been vacuumed in weeks.
Pros:

The bigger suites are great

Cons:

The rooms are nice for a family or longer stays

2026-07-20 • via Nuitee