Sierra Suites By HP Hotels

Hotels
8.8 (803 reviews)
Av Benito Juarez No 1530 Col Jardines del Sur , San Luis Potosí , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Problems with room comfort
Misleading amenities

Categories

Cleanliness
8.51
Concerns about a dirty cushion and general cleanliness issues.
Service
9.98
Staff were described as friendly and helpful despite issues.
Location
10
Well-reviewed location, convenient for travelers.
Room Quality
7.97
Issues with air conditioning and poor bed comfort.
Amenities
8.5
Some amenities were not as advertised, like the heated pool.
Value for Money
8.96
Good price for the stay, but experienced theft which affected perceived value.
Food and Beverage
7.51
Breakfast received negative feedback for being salty and unpleasant.
Overall Experience
8.99
Mixed feelings due to both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:55

Property Description

Complimentary Breakfast Buffet and Free WiFi
Start your day right with a delicious complimentary breakfast buffet and stay connected with free WiFi access throughout the property.

Comfortable Suites with Modern Amenities
Relax in our simply decorated suites featuring light coloured bedding, balconies, and flat-screen cable TV. Enjoy the convenience of ironing appliances and well-equipped bathrooms.

Fitness Center, Indoor Pool, and Business Centre
Stay active in our fitness center, unwind in the indoor pool, or catch up on work in the business centre with internet access.

Book your stay at City Express Suites San Luis Potosí now and enjoy a seamless experience with free airport transfers (subject to availability).

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 803 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 8.99
P
Porfirio • solo_traveller • mx
9
2026-06-26 • via Nuitee
L
Lara • solo_traveller • mx
8
2026-06-24 • via Nuitee
L
Luis Felipe • solo_traveller • mx
9
2026-06-23 • via Nuitee
C
Carlos Hernández • solo_traveller • mx
10
2026-06-20 • via Nuitee
T
Teresita de Jesús • couple • mx
10
2026-06-15 • via Nuitee
D
David • couple • mx
9
2026-06-13 • via Nuitee
L
Luz • solo_traveller • mx
9
2026-06-10 • via Nuitee
J
John Paxon • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-06-08 • via Nuitee
R
Ramiro • solo_traveller • mx
10
2026-06-06 • via Nuitee
J
John Paxon • solo_traveller • mx
10
Fabuloso
Pros:

Todo

Cons:

Nada

2026-06-06 • via Nuitee
A
Avila • solo_traveller • mx
10
Pros:

Muy bueno todo excelente estancia

Cons:

Todo bien

2026-06-05 • via Nuitee
A
Alberto • solo_traveller • mx
9
Pros:

Cuenta con Alberca e incluye desayuno

Cons:

Horario de alberca

2026-06-02 • via Nuitee
L
Lopez • couple • mx
9
Excelente!
Pros:

Me encantó la cama, súper grande, la limpieza del lugar también y el tamaño del refrigerador. Que bueno que tienen tina y que tienen microondas.

Cons:

Le contaré lo que se podría mejorar: La TV pudiera ser más grande y ser smart para poder ver plataformas. La alberca pudiera tener el agua más calientita.

2026-06-01 • via Nuitee
O
Octavio • solo_traveller • mx
10
Pros:

El Hotel tiene lo necesario para un buen descanso. Los precios son muy accesibles.

2026-06-01 • via Nuitee
E
Efrain • solo_traveller • mx
10
2026-06-01 • via Nuitee
M
MARTINEZ • solo_traveller • mx
10
Pros:

Cada vez que voy a san luis me encanta hospedarme en este hotel cumple con mis expectativas

Cons:

Todo perfecto

2026-05-31 • via Nuitee
V
Vazquez • solo_traveller • mx
7
Pros:

Ubicación y habitación amplia.

Cons:

Personal distraído, no se enfoca en atender al cliente.

2026-05-29 • via Nuitee
V
VICTOR GABRIEL • couple • mx
10
Satisfactorio
Pros:

Ver abajo, y la ubicación siempre me ha gustado. El hotel lo conozco desde que era de otra cadena

Cons:

La tazas para café ya despostilladas, la caja del sanitario tira agua y el sazón de los guisos sin sabor

2026-05-26 • via Nuitee
C
Contreras • couple • mx
9
Pros:

La habitación estaba limpia, acogedora, nos hizo sentir bien recibidos, la cama estaba comoda.
El desayuno cumple lo que ofrece

Cons:

la zona está muy sola para salir caminando en la noche.

2026-05-26 • via Nuitee
H
Hipolito • family_with_children • mx
6
Pros:

Que estaba limpio y comodo

Cons:

Que la regadera no funciona, tenia tina y regadera pero no funcionaba al 100 salia muy poca agua y la llave de la tina no dejaba de salir agua. Fue pésimo se reportó pero indicaron que era un empaque, mal mejor deberían de quitar la tina pésimo. No quedan ganas de regresar.

2026-05-25 • via Nuitee