Meritz Hotel

Hotels
7 (1762 reviews)
Bintang Megamall, Jalan Miri-Pujut, , Miri , MY
+60 85-417 888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Malfunctioning amenities

Categories

Cleanliness
4.25
Several complaints about room cleanliness and issues with cockroaches.
Service
8.25
Staff were generally friendly and helpful, but there were issues with check-in times.
Location
9.25
Location is convenient, with easy access to shopping centers.
Room Quality
5.25
Multiple comments on unsatisfactory room conditions including bad smells and malfunctioning AC.
Amenities
6.25
Facilities reported as lacking, especially cleanliness of the pool and other amenities.
Value for Money
7.25
Mixed reviews suggest average value for the price based on location and amenities.
Food and Beverage
8.25
Breakfast was appreciated and rated positively overall.
Overall Experience
7.25
General satisfaction noted, though overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:29

Property Description

Experience the best of Miri City at Meritz Hotel, just steps away from Bintang Megamall.

Convenient Location: Explore Miri City Medical Centre and Permaisuri Imperial City Mall just minutes away.

Modern Comfort: Relax in our air-conditioned rooms with flat-screen TVs and enjoy our on-site dining options.

Relax and Unwind: Take a dip in the outdoor pool or savor international cuisine at Grand Old Lady restaurant.

Book now to indulge in a delightful stay at Meritz Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MYY

Location

Guest Reviews

7
Based on 1762 reviews
Cleanliness: 4.25
Service: 8.25
Location: 9.25
Room Quality: 5.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 7.25
H
Habibah Aszahraa Binti • family_with_children • bn
8
2026-09-19 • via Nuitee
R
Rowena • solo_traveller • my
7
My experience
Pros:

Good air conditioning

Cons:

Was in room 2011...didn't feel cozy the shape of the room was weird

2026-09-19 • via Nuitee
D
Dk Aliiyah Wajiihah • couple • bn
6
2026-09-18 • via Nuitee
H
hadziq • solo_traveller • bn
10
2026-09-18 • via Nuitee
H
HJH SITI AMAL FITRAH • extended_group • bn
9
2026-09-16 • via Nuitee
E
Elaine • extended_group • bn
6
I might stay next time if they work on the things that I did not like above.
Pros:

The welcome by Elizabeth!
The rooms were clean.
The rooms were spacious.
They had a self-serve laundry and was helpful.
The beds were comfy and we slept well.

Cons:

Wanted more choices for breakfast
Lack of juices and healthy food. Mostly fried stuff.
Some workers do not know English, so I was easily misunderstood.
Not informed about privileges at the start.
Internet connection was poor.

2026-09-15 • via Nuitee
S
Stanley • extended_group • my
3
2026-09-15 • via Nuitee
A
Aqilah • solo_traveller • bn
7
Pros:

Just ok

2026-09-14 • via Nuitee
D
Dk • extended_group • bn
7
2026-09-13 • via Nuitee
M
Muhammad Tajuddeen • solo_traveller • bn
8
Pros:

everything was excellent

Cons:

nothing

2026-09-13 • via Nuitee
R
Rozaimee • couple • bn
7
Feel the same quality but technology improved
Pros:

It’s attached to the Bintang Mall and the hotel is excellent

Cons:

The design is a bit outdated and the air outside room is stuffy - air should feel
Circulated

2026-09-12 • via Nuitee
S
sufinah • solo_traveller • bn
9
2026-09-12 • via Nuitee
L
lockman • solo_traveller • bn
6
Pros:

Go down its shopping easy

Cons:

The room i get without bathtub. Previous have but this time no. The sink dirty

2026-09-11 • via Nuitee
L
Lida • couple • bn
9
2026-09-11 • via Nuitee
J
Jacqueline Rose Jacob • solo_traveller • my
8
Pros:

Layanan semua perkerja, termasuk cleaner. ⭐⭐⭐⭐⭐

Cons:

aircond kurang sejuk.

2026-09-10 • via Nuitee
J
Jacqueline Rose Jacob • solo_traveller • my
8
Pros:

⭐⭐⭐⭐⭐

Cons:

aircond kurang sejuk.

2026-09-10 • via Nuitee
P
pgr • couple • bn
5
To be more clean
Pros:

Cause the shop was only downstairs

Cons:

Should be clean up more as there's so many baby cockroach near the bed

2026-09-10 • via Nuitee
A
Aqiel • couple • bn
7
2026-09-08 • via Nuitee
C
Ceasar • family_with_children • my
10
2026-09-06 • via Nuitee
H
Hajah • family_with_children • bn
8
Pros:

Good

2026-09-05 • via Nuitee