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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Diving
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Table tennis
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Currency exchange
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Billiards
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Darts
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Outdoor pool - seasonal
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Water park
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Evening entertainment
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Themed dinner nights
Review Highlights
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Property Description
Central Location and Beach Proximity
Experience the convenience of staying at Hotel Sergios, ideally situated in the heart of Hersonissos, a mere 100 meters away from the beach.
Charming Rooms and Pool Area
Indulge in comfort with our modern, air-conditioned rooms equipped with essential amenities. Relax by the pool area with complimentary sun loungers and parasols, or opt for a room with a private balcony overlooking the serene pool and sea.
Delightful Dining and Leisure Options
Start your day with a delicious buffet breakfast and savor authentic Cretan cuisine at our garden tavern. Unwind by the pool with refreshing drinks from the pool bar, or socialize at the lounge bar with a TV corner. Make your stay memorable with a visit to our gift shop.
Book now to enjoy a relaxing and memorable stay at Sergios Hotel.
Swimming pool: Closed from Tue, Dec 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.
Location
Guest Reviews
Le personnel était très agréable et accueillant. L’hôtel est correct dans l’ensemble. Les chambres sont un peu anciennes, mais elles restent confortables et font très bien l’affaire. La nourriture était également correcte.
Wszystko
Nic
Świetna lokalizacja, pomocna obsługa, duży wybór jedzenia, super leżaki i basen, zadbane i czyste pokoje
Hotel bien situé
Personnel agréable
Piscine pas tjrs propre
Et all inclusive décevant de ne pas trouver des cocktail non alcoolisés
Gorąco polecamy!!! Pokoje codziennie sprzątane, jedzenie bardzo dobre, menu różnorodne, wszystko świeże pracownicy bardzo mili w szczególności barman którego serdecznie pozdrawiam Pan Luigi Mega pozytywny gościu
Le restaurant
La salle de bain et les toilettes sont pas du tout confortables . Les toilettes sont bouchées souvent .
Maden var fantastisk
Vasken ved badeværelset var utæt hvor gulvet bliver bæst med det samme, og vi sadge det til receptionen hvor vi fik besked at de sender en til at ordne det. Men det er aldrig sket.
לצערנו, חוויית האירוח הייתה מאכזבת. הצוות נראה חסר סבלנות ולא אדיב, מה שפגע מאוד בתחושת השירות. האוכל היה ברמה נמוכה, עם מבחר מצומצם מאוד, ולעיתים כמעט שלא היה מה לאכול מעבר לסלטים.
המלון משווק את עצמו כ”כולל הכול”, אך בפועל זה לא הרגיש כך. לדוגמה, עמדת המים נסגרת בשעה 23:00, כך שלא ניתן אפילו למלא כוס מים, ונאלצים לצאת ולקנות מים מחוץ למלון. בעיניי, זמינות של מי שתייה היא שירות בסיסי שמצופה ממלון, ובוודאי ממלון שמציג את עצמו כ”הכול כלול”.
מלבד המיקום והחדר, לא הייתה לנו חוויית אירוח חיובית, ולא היינו בוחרים להתארח במלון שוב.
לא אהבנו את היחס של הצוות, שהיה לא אדיב ונראה כועס רוב הזמן. האוכל היה ברמה נמוכה מאוד, עם מבחר מצומצם שלא תאם מלון “הכול כלול”. בנוסף, עמדת המים נסגרת בשעה 23:00, כך שאי אפשר אפילו לשתות או למלא מים במהלך הלילה ונאלצים לקנות מים מחוץ למלון. התחושה הייתה שהמלון לא מספק את השירותים שמובטחים במסגרת “הכול כלול”, ולכן חוויית האירוח הייתה מאכזבת.
מקום נקי
תמורה טובה למחיר, הכל כלול - תפריט מגוון
שתיה קוקטלים מכונת קפה וגלידה כל היום
מיקום מצויין, יש חניה
יש חדר התארגנות לצ׳יק אין מאוחר
בתמונות מציגים חדרים עם ריהוט חדש, אנחנו קיבלנו חדרים ישנים, כדי להחליף חדר ביקשו תוספת תשלום.
לא נכנסנו לבריכה כי היו בה חרקים
Das Personal ist unglaublich nett. Wir waren viel zu früh da, uns wurde Frühstück und Kaffee angeboten und alles möglich gemacht, dass wir früher im das Zimmer kommen konnten. Vielen lieben Dank!
Der Pool hätte ein wenig sauberer sein können.
Here’s a polished version of your review:
The biggest benefit is the location — right in the heart of Hersonissos, where everything is around you, and only a 5-minute walk to the beach. We were lucky to get a refurbished room with a lovely view of the olive trees. The room was very large and comfortable.
Cleaning was done every day, and during my 7-night stay, the bed linen was changed twice.
The food was lovely, with a big selection of main courses and desserts.
The staff were always smiling, polite, and very welcoming.
TV did not work for the whole stay.
It would be nice to have some music playing around the pool area, as it would create a better atmosphere and help reduce the noise from loud guests.
On Arrival the male receptionist was the friendliest of people Our room was fince clean comfortable but very hot air con didnt work we mentioned this straight away was informed it would be sorted next day Hardly slept that night on 2nd Day again mentioned it to recieption staff and was reassurred it would be sorted later in afternoon. After returning back to the room late afternoon air condition was still not fixed and then told as it was Sunday woukdnt be sorted until next day so another night of restless sleep which spoilt things
Food was poor choice virtually the same every day
Drinks which were available for All inclusive were very limited
Great location Bar staff very friendly and helpful
Didnt understand why there was a kettle in the room when there was no coffee tea milk or even cups to make use of it Pool area was lovely but actual access to pool was very difficult no towels for pool area No evening entertainment Sadly we wouldnt return
Poor Food choice
No air con for 2 days
Poor access to pool
No towels for pool
La struttura molto bella, accogliente ed il cibo buono. La stanza pulita e location vicina alla spiaggia. Peccato per il fatto che la stanza non disponesse di aria condizionata funzionante. Abbiamo chiesto alla reception per due volte si sistemare il problema ma niente. Siamo stati come in una sauna.
Non ci hanno aiutato per risolvere il problema del condizionatore
Luigi the barman was amazing, the food was excellent, constant different choices, location great, lovely comfy sunbeds.
No entertainment, small thing but more handrails on stairs, reception staff not very welcoming and friendly but the other staff made up for it. The steps onto the pool made it very difficult to get in and out
Laid back atmosphere
Great property with great sea views. Easy access to restaurants, activities and bars around the city. Lovely place.
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