Iraklion Hotel

Hotels
8.1 (1839 reviews)
Kalokairinou 128 , Heraklio Town , GR
+30 281 028 1881
[email protected]

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Paid
Children allowed

Facilities

Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great central location
Very friendly and helpful staff
Comfortable beds and spacious rooms
Generally clean rooms
Good/excellent breakfast
Nice views from higher floors
Cons:
Parking is paid/expensive (around €10) or not clearly communicated
Limited variety in breakfast for some guests
Shower issues (broken attachment, leaking/flooding)
Some rooms dark, old or worn
Occasional pest sighting reported

Categories

Cleanliness
8.4
Generally praised for cleanliness (mentions in Spanish, Dutch and Arabic), though a few guests reported a flooded bathroom due to a shower problem and one sighting of a gecko.
Service
9.2
Consistently described as very friendly, helpful and attentive staff across many reviews (repeated positive mentions of reception, breakfast and cleaning staff).
Location
9
Repeatedly highlighted as central and convenient, close to the port and local dining; clearly a major strength though some note parking is off-site or paid.
Room Quality
7.4
Many guests liked comfortable beds, spacious rooms and good views, but there are multiple reports of broken shower fittings, some dark or worn rooms and isolated issues affecting comfort.
Amenities
7.8
Breakfast and parking are the main amenities mentioned: breakfast is often available and generally good, but variety is criticized by some; parking exists but is commonly paid and seen as costly.
Value for Money
7.6
Some guests explicitly called it good value (e.g., 'fiyat performan oteli'), but parking charges and limited breakfast options reduce perceived value for others.
Food and Beverage
7.5
Breakfast is frequently described as good to excellent and plentiful by several guests, though a number note limited choices or light offerings for some diets.
Overall Experience
7.9
Overall positive stays with convenience, cleanliness and friendly staff emphasized; issues like shower problems, parking cost and breakfast variety temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Iraklion Hotel is a central 3-star hotel in Heraklion Crete. It has free Wi-Fi throughout the building, a cosy lounge with bar, and a 24-hour front desk. All 41 rooms have private bathrooms, free Wi-Fi, A/C, flat screen Sat-TV, and a balcony. The hotel is a 5 minute drive from the port and 15 minutes from the airport.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply. Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children 1-4 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

8.1
Based on 1839 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9
Room Quality: 7.4
Amenities: 7.8
Value for Money: 7.6
Food and Beverage: 7.5
Overall Experience: 7.9
Σωτηρια • extended_group • cy
9
2026-11-07 • via Nuitee
A
Anne • solo_traveller • fr
9
Pros:

Très bon hôtel, le centre ville est accessible à pied. Parking payant juste à côté. Petit déjeuner bien garni. Rien à redire

Cons:

Rien de négatif à dire.

2026-11-06 • via Nuitee
E
Efthymiou • solo_traveller • cy
9
Άψογη
Pros:

Όλα τέλεια πολύ καθαρό πολύ φιλόξενο και πολύ εξυπηρετικό προσωπικό θα ξαναέρθω και θα το προτείνω σε φίλους και γνωστούς μου

Cons:

Ήταν όλα τέλεια

2026-11-05 • via Nuitee
A
Antonio • family_with_children • es
9
2026-11-04 • via Nuitee
D
Damoulis Kalogerakis • solo_traveller • gr
9
2026-11-03 • via Nuitee
T
Tobin • solo_traveller • us
5
Good location and good breakfast.
Pros:

I loved the view from my room and the breakfast was great. The size of the room was spacious and the location to museums and bus stops was wonderful. You could easily walk around and find places to eat or shop.

Cons:

The room i had was not the best. The shower was not good, it didn't have a closing door and the water did not get hot. I almost slipped because there was no shower door and water go everywhere. I dont know if it was just my room or not, so it may have just been my room. The door also made buzzing sounds for a bit after it was closed which was a bit annoying. The parking was confusing and I did not enjoy it much as it was hard to get out of and it was 10 dollars a day. I did not like leaving my keys with someone as I was afraid I wouldn't be able to get out if I needed to early in the am.

2026-11-02 • via Nuitee
V
Valentina • couple • at
9
2026-10-30 • via Nuitee
K
Khadka • couple • de
10
2026-10-29 • via Nuitee
T
Tsigane • couple • ch
9
2026-10-28 • via Nuitee
P
Peter • couple • ch
9
2026-10-24 • via Nuitee
P
Pedro • couple • es
9
Pros:

La cama super confortable, las vistas, la limpieza.

2026-10-22 • via Nuitee
J
Jérémy • couple • fr
5
2026-10-19 • via Nuitee
A
Alessandro • couple • it
9
2026-10-16 • via Nuitee
M
myriam • family_with_children • fr
9
2026-10-15 • via Nuitee
M
Michael from B • couple • de
10
Great location in Heraklion
Pros:

The location! The very friendly staff.

2026-10-14 • via Nuitee
C
Catherine • solo_traveller • gb
7
Pros:

Good location, friendly and helpfull staff.
Breakfast included.

2026-10-12 • via Nuitee
M
Maria Christina • solo_traveller • nl
8
Pros:

Vriendelijk personeel. Ontbijtbuffet erg prettig. Kamerschoonmaak prima, alleen wel steeds andere tijden...

2026-10-11 • via Nuitee
E
ELIZABETH • couple • gb
8
A good clean, convenient hotel.
Pros:

It was centrally located.
Breakfast was excellent

Cons:

The shower attachment on the wall was broken so it had to be held in your hand.

2026-10-11 • via Nuitee
M
MILENA • extended_group • it
3
Passabile
Cons:

La doccia non aveva la chiusura e di conseguenza tutto il bagno si allagava ogni volta , inoltre c’era un mega geco in camera in mezzo alla tende

2026-10-11 • via Nuitee
H
Heleri • solo_traveller • ee
8
Pros:

Ideaalne asukoht ja äärmiselt meeldiv personal

2026-10-10 • via Nuitee