Hotel Woolstore 1888, Sydney - Handwritten Collection

Hotels
•
Handwritten Collection
8.5 (2030 reviews)
139 Murray Street, Pyrmont , Sydney , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location (Darling Harbour, light rail, car park, CBD)
Unique character and woolstore conversion / strong ambience
Very comfortable beds and good sleep quality
In-house dining/cafe and praised food (breakfast and tapas)
Polite and helpful staff; parking discount at front desk
Clean and fresh feeling in many rooms; thoughtful extras (snacks/water, mini bar)
Cons:
Some rooms very small or without external/openable windows (felt stuffy)
Breakfast service sometimes slow or staff unsure of orders
Occasional cleanliness/maintenance issues (hair left, blocked fixtures, grout/shower dirt, damp)
Noise for certain rooms (near lift, reception or kitchen) and faulty fixtures (power points, exhaust fan, broken window)
Perceived as overpriced by some guests

Categories

Cleanliness
8
Generally described as clean and fresh in several reviews, but multiple specific cleanliness issues were reported (ball of hair left in bathroom, blocked loo/wash basin, grout and shower corners not cleaned, damp seeping through masonry) which lowered the score slightly.
Service
8.7
Staff are frequently described as polite and helpful, with positives like parking discounts at check-in and good room service; however there are recurring reports of slow or uncertain breakfast service which detracts somewhat.
Location
9.5
Consistently praised across reviews: excellent central location near Darling Harbour, light rail, car park, CBD and ICC; proximity and convenience are strong highlights.
Room Quality
8
Rooms are often cosy with very comfortable beds and characterful features, but many guests reported small rooms, no external windows or non-opening windows, noise for some rooms (near reception/lift), power point failures, and occasional maintenance faults (exhaust fan, broken window, damp).
Amenities
8.8
Strong on ambience and amenities: in-house cafe/bar, lovely dining room, glass lift, mini-bar and complimentary snacks/water noted positively; overall good amenity offering despite occasional maintenance issues.
Value for Money
7.5
Mixed perceptions: some guests appreciate included perks and location, but multiple comments call the hotel overpriced and one mentions dissatisfaction with Booking.com pricing, reducing perceived value.
Food and Beverage
8.8
Food and beverage receive generally strong praise—breakfast described as excellent (menu ordering, drinks included) and dinner/tapas noted as fabulous—though a few guests experienced slow or uncertain breakfast service.
Overall Experience
8.7
Overall sentiment is positive: many guests would stay again and recommend the hotel, praising its unique woolstore conversion, ambience and excellent sleep comfort; negatives are mainly room size, occasional cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Historic Charm and Modern Comfort
Discover the perfect blend of historic charm and modern comfort at Ovolo 1888, located just a short stroll from Darling Harbour. From the restored heritage building to the contemporary suites and stylish rooms, immerse yourself in luxury with high ceilings, exposed brick walls, and vintage furniture.

Culinary Delights at Mister Percy
Indulge in Mediterranean cuisine at Mister Percy, where fresh dishes meant for sharing await. Whether you're a food enthusiast or simply looking to enjoy a delicious meal, this culinary experience is not to be missed during your stay.

Convenience at Your Fingertips
Enjoy the convenience of 24-hour reception, free WiFi, access to a fitness centre, and self-service laundry at The Woolstore 1888 by Ovolo. With top-notch amenities and a prime location near Sydney's top attractions, your stay is bound to be memorable.

Book now to experience luxury and convenience at Ovolo 1888!

Important information:

You must show a valid photo ID and credit card upon check in. This credit card must be the one used during the booking process.

Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that this property requires a credit card pre-authorization for the full amount of your stay upon check in. Guests must show a valid photo ID and credit card on arrival.

Pre paid bookings, The credit card name must match the guest name for pre payment to be taken
If credit card name does not match the booking will be marked invalid and may be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.5
Based on 2030 reviews
Cleanliness: 8
Service: 8.7
Location: 9.5
Room Quality: 8
Amenities: 8.8
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 8.7
A
Alison • extended_group • au
4
2026-10-29 • via Nuitee
S
Sabrina • couple • au
9
2026-10-26 • via Nuitee
G
Gustavo • solo_traveller • au
10
2026-10-26 • via Nuitee
H
Hope • couple • au
10
2026-10-24 • via Nuitee
I
Ian • couple • au
9
Would definitely stay again but would find somewhere else for breakfast.
Pros:

Clean and fresh feeling. a bit quirky in room design fitting it into an d Woolstore was well done

Cons:

Breakfast service was slow and we wondered if we would get what we ordered as staff were not convincing they got what we ordered

2026-10-24 • via Nuitee
D
Dale • couple • au
8
2026-10-21 • via Nuitee
V
Vivian Barnett • family_with_children • nz
10
Our stay in Sydney
Pros:

The building it self. The location to the CBD and light rail

Cons:

N/A

2026-10-20 • via Nuitee
M
Marion • couple • nz
9
A great place to stay.
Pros:

The hotel is in a gorgeous old wool store which has been cleverly converted. It has a great ambience, the room was very comfortable and well supplied. An excellent location near Darling Harbour and close to the Light Rail.

Cons:

The window did not open.

2026-10-20 • via Nuitee
M
Michaela • couple • au
10
2026-10-19 • via Nuitee
A
Annette • couple • au
7
2026-10-17 • via Nuitee
R
Ross • couple • au
10
Great place to stay in Sydney
Pros:

Location and style

Cons:

Nil

2026-10-16 • via Nuitee
T
Trisha • solo_traveller • au
8
Lovely short stay location with a great vibe
Pros:

Loved the dining room, the vibe of the shared areas, and the exposed beams and industrial feel to the place. Was really lovely. The food was also fabulous - we had dinner there one night. Tapas type food, and a great shared experience with something for everyone.

Cons:

My room was small with no external window, only an internal window that I could not open or even open the curtains. Made the room feel a little stuffy.

2026-10-16 • via Nuitee
K
Kenneth • couple • au
9
Location, friendly staff, great breakfast and across the road from the car park and light rail.
Pros:

The hotel is across the road from the Harbourside Wilson Car Park (discount at front desk when you check in), a light rail station and an easy walk to Darling Harbour and the ICC. The rooms are very clean and quaint. The breakfast is excellent as you order off a menu and get 2 drinks included.

Cons:

Our room was looking onto the lift so we had to keep the blind closed. There are better rooms though.

2026-10-12 • via Nuitee
S
Sonja • couple • au
8
2026-10-11 • via Nuitee
D
Daniel • couple • au
8
2026-10-11 • via Nuitee
M
Martin • couple • au
10
2026-10-09 • via Nuitee
P
Philip (Mick) • couple • au
9
Nice stay at the Woolshed
Pros:

Great location close to Market and George Sts.
Loved the Woolshed conversion

Cons:

Bit cramped

2026-10-09 • via Nuitee
M
Michael • solo_traveller • ie
10
Funky
Pros:

Lovely old building, very polite staff and awesome breakfast.

Cons:

The loo and wash hand basin were blocked on day 2 unfortunately

2026-10-07 • via Nuitee
D
Daniel • couple • il
9
The hotel is very good, highly recommended. A somewhat small room but ok.
Pros:

The hotel is located in an excellent place.

Cons:

The price charged by Booking.

2026-09-18 • via Nuitee
C
Cara • couple • nz
8
2026-09-18 • via Nuitee