Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Delicious food
Cons:
Room cleanliness issues
No complimentary items for loyalty program

Categories

Cleanliness
8.26
Several reviews indicate the room wasn't cleaned daily, leading to a lower score.
Service
9.23
Multiple reviews highlight staff's helpfulness and overall service quality.
Location
9.27
The hotel is well-located with easy access to nearby attractions, praised for its location.
Room Quality
8.72
Rooms are described as comfortable and clean, but some specific issues noted.
Amenities
8.75
Amenities like the pool and restaurants are highlighted positively.
Value for Money
8.71
Value perceived as good, though complimentary offerings for loyal customers could be improved.
Food and Beverage
8.76
Food quality, especially breakfast, received positive mentions in reviews.
Overall Experience
8.73
Overall experiences are positive, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:30

Property Description

Luxurious Accommodations

Indulge in comfort at Hilton Panama with rooms featuring modern amenities like flat-screen TVs and air conditioning. Enjoy stunning sea views from select rooms and relax in private bathrooms stocked with complimentary toiletries.

Convenient Services

Experience convenience with a 24-hour front desk and luggage storage available at your disposal. Whether you need assistance or information, our dedicated staff is here to ensure a seamless stay for you.

Prime Location

Explore Panama City effortlessly as Hilton Panama is centrally located near major attractions such as the Canal Museum of Panama, Presidential Palace, and Metropolitan National Park. Immerse yourself in the rich culture and beauty of the city during your stay.

Book your stay at Hilton Panama now to experience luxury, convenience, and prime location all in one place.

Important information:

The building is on a principal avenue, so you can hear the noise of the cars. It has sound-insulating walls and windows, which reduce it, but do not cancel it out. We can provide ear plugs if you prefer.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 34.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1132 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
B
Banon • solo_traveller • us
10
Pros:

Best hotel in Panama by far

2026-07-02 • via Nuitee
G
Gisele • solo_traveller • br
10
Excelente estadia
Pros:

Ótima acomodação, café da manhã farto e variado, boas opções de restaurantes no próprio hotel.

Cons:

Nada de negativo.

2026-06-29 • via Nuitee
J
JOSE • couple • mx
10
2026-06-28 • via Nuitee
A
Abhirama • family_with_children • cl
10
2026-06-27 • via Nuitee
K
Kim • couple • ca
10
I would stay there again
Pros:

The staff super friendly

Cons:

Nothing

2026-06-27 • via Nuitee
Y
Yolanda • couple • us
8
2026-06-26 • via Nuitee
M
Marva • couple • bs
8
2026-06-21 • via Nuitee
L
Lis M • couple • pa
2
Nos robaron muy caro para no ofrecer un servicio 5 estrellas
Pros:

Demasiado costoso para no incluir el desayuno además que para darnos una habitación con una bonita vista nos cobraron un adicional queríamos conocer por dos noches más de mil dólares me parsec excesivo fue un robo

Cons:

Demasiado costoso para no incluir el desayuno además que para darnos una habitación con una bonita vista nos cobraron un adicional queríamos conocer por dos noches más de mil dólares me parsec excesivo fue un robo y sin desayuno

2026-06-18 • via Nuitee
F
Fancisco • couple • us
10
congratulations
Pros:

all ok

Cons:

all is ok

2026-05-28 • via Nuitee
S
Samu • solo_traveller • es
10
Pros:

Hotel espectacular.

2026-05-27 • via Nuitee
N
nancysY3876RQ • Solo travel
10
Always relaxing and therapeutic
Pros:

This is the second time I've used the Eforea Spa at the Hilton Panama, and have enjoyed it both times. The massage therapists are excellent. The wet area which includes the sauna, steam room, and large hot tub are very clean. But be warned that when they say it is unisex, they mean that it is coed, so you must wear a bathing suit.
Also note that the spa is within the Hilton Panama on the P Floor. It is not where Google maps shows it.

2026-05-26 • via Tripadvisor
A
Adam • couple • gb
10
Would certainly stay again
Pros:

Good location, lovely staff, clean

2026-05-21 • via Nuitee
J
juliotC6620XH • Business
10
Breakfast
Pros:

Outstanding service from our hotel restaurant waitress, Isamar! From the moment I sat down, she was welcoming, attentive, and genuinely friendly.

2026-05-16 • via Tripadvisor
D
Davy • solo_traveller • br
10
2026-05-15 • via Nuitee
P
paymans12 • Friends getaway • San Diego, California
2
Beware of dishonest front desk staff
Pros:

Beware of the Front desk. They will do anything in their power to lie and charge you. I originally booked a room at Hilton Panama for certain days. Due to flight disruptions, my travel plans were delayed, and I called the hotel’s front desk in advance to notify them of my late arrival. I ultimately arrived at the hotel on the morning of the next day at which time I was informed that my reservation had been canceled and that there was no record of my call regarding the delayed arrival.
I requested that the front desk contact Hilton Honors to resolve the issue. However, the front desk representative, Christian Montenegro, informed me that he could not do so because “Hilton Honors is closed” (his exact words). Knowing the was lying, I contacted Hilton Honors myself and was able to connect with a representative immediately.
After explaining the situation, the Hilton Honors agent apologized for the inconvenience, rebooked my stay, and requested that the hotel upgrade my room as a courtesy. At no point during any of these conversations the hotel informed that this was being treated as a new reservation or that my original booking had been marked as a no-show.
At checkout, I noticed a charge of few hundred dollars on my credit card. When I asked about it, front desk told me it was an incidental deposit that would be refunded within a few days.
Several days later, the charge was still present on my credit card, so I contacted the hotel for clarification. At that point, the hotel offered various explanations, including claims that the charge had already been released and that the delay was the bank’s responsibility. I contacted the hotel multiple times over the course of several weeks, and each time I received a different explanation.
After more than three weeks of follow-ups, I finally received an email from the hotel stating that the charge was for a no-show fee, despite the fact that I did, in fact, arrive, stay at the hotel, and settle my balance upon checkout.

2026-05-11 • via Tripadvisor
M
Matthews • family_with_children • gy
9
It’s a good hotel. I’ll be visiting again
Pros:

I love the location and the cleanliness. I loved the view from the room. The staff were very courteous and helpful.

Cons:

We didn’t get to check in early.

2026-05-10 • via Nuitee
K
Krishendat • extended_group • us
9
2026-05-07 • via Nuitee
J
Jose • solo_traveller • br
10
Excelente opção
Pros:

Muito confortável, excelente café da amanhã e atendimento dos funcionários

2026-05-04 • via Nuitee
A
anna maria • family_with_children • it
8
Panama è fantastica
Pros:

Colazione eccezionale staff gentilissimo la camera grande

Cons:

Le pulizie della moket c'era la sabbia e per giorni è stata lì ho dovuto sollecitare io, il personale parla poco inglese

2026-05-02 • via Nuitee
O
O3275NZbh • Family
10
Breakfast service Hilton Panama
Pros:

The breakfast service was awesome. They remembered us each morning and took special care with my son who was receiving medical treatment in Panama. I would like to thank Edisa Angelo, Zulu, and Jayden who always greeted us with big smiles and offered impeccable service.

2026-05-01 • via Tripadvisor