Hotel Caravelas

Hotels
8 (293 reviews)
Rua Conselheiro Terra Pinheiro, 3 , Madalena , pt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Inconsistent service during breakfast

Categories

Cleanliness
6.71
The hotel in total is not well maintained and not very clean.
Service
8.68
Standard quality for this hotel tier.
Location
9.22
Good value for the money and localisation is perfect.
Room Quality
7.67
Decent room but some issues reported with water temperature.
Amenities
8.2
Good breakfast variety but service noted to be lacking during busy times.
Value for Money
8.16
Good value for the money but some reviews suggest pricing could be adjusted.
Food and Beverage
7.21
Breakfast was a bit industrial with no fresh fruits.
Overall Experience
8.18
Overall a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:18

Property Description

Oceanfront Location
Situated on Madalena, Pico Island, Caravelas is surrounded by the Atlantic Ocean on 3 sides and overlooks Faial Island.

Comfortable Rooms with Views
The air-conditioned rooms at Hotel Caravelas open out onto private balconies with views of the ocean or Pico Mountain.

Local Exploration and Convenient Amenities
Guests can enjoy a daily buffet breakfast at the restaurant of the hotel, or discover the many cafés that surround the property, serving typical Azorean specialities. The hotel also features an outdoor pool, a 24-hour reception, and car rental.

Book your stay at Caravelas now for a memorable experience in Pico Island.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 293 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
Y
YEHUDA couple il
3
Pros:

WiFi didn’t work. I informed front desk and they have done nothing to fix the problem. Refrigerator did not work!!!

2026-05-14 via Nuitee
G
Gaïane couple fr
8
Agréable.
Pros:

L’emplacement pour le ferry est top !
La chambre est spacieuse, confortable.
Le petit déjeuner dispose de nombreux choix.
La literie est confortable.

Cons:

La décoration fait un peu ancienne… ainsi que certains équipements.

2026-05-13 via Nuitee
E
Eric couple fr
9
2026-05-10 via Nuitee
I
Ivona solo_traveller cz
8
Dobra poloha, slabsi vykon
Pros:

Poloha super, vyhlad ok, trosku hluk z pristavu.

Cons:

Hotel je uz trochu starsi, vela veci opotrebovanych a ranajky mali velky vyber, ale chutovo nic extra.

2026-05-08 via Nuitee
L
Lara couple pt
6
2026-05-08 via Nuitee
A
Ana solo_traveller pt
8
2026-05-06 via Nuitee
R
rebecca couple gb
8
Ok place to stay but no real ambiance
Pros:

In the centre

Cons:

A bit clinical

2026-05-05 via Nuitee
C
Carlos Botelho de Moura solo_traveller pt
8
2026-05-03 via Nuitee
F
Fabienne couple ch
5
Nie mehr
Pros:

Zentral gelegen

Cons:

Personal unfreundlich,Zimmer klein, Schwimmbad geschlossen und Fitness katastrophal

2026-04-30 via Nuitee
R
RUI DOS SANTOS MARTINS couple pt
5
razoável
Pros:

Aceitável, não tinha iogurtes....

Cons:

Do preço, muito exagerado, para a qualidade dos quartos e dos serviços.

2026-04-29 via Nuitee
A
Ana Raquel solo_traveller pt
8
2026-04-27 via Nuitee
G
Goreti solo_traveller pt
10
2026-04-24 via Nuitee
P
Paul solo_traveller us
10
2026-04-16 via Nuitee
P
Pedro couple pt
9
Boa relação qualidade/ preço
Pros:

Bem localizado. Funcionários simpáticos. Boa escolha qualidade preço. Bom peq almoço.

2026-04-16 via Nuitee
N
NITA couple in
10
Excellent
Pros:

The location is excellent. Right opp the ferry terminal.

2026-04-15 via Nuitee
J
Julia couple us
5
Pros:

Hotel Caravelas is well-situated in Madalena and has (some) free onsite parking.

Cons:

Room was a bit stuffy and the hotel amenities were empty during our off-season visit.

2026-04-10 via Nuitee
H
Harald.Raetzsch couple ch
7
Good price performance combined with friendly and helpful staff in a super location to get around
Pros:

Location, 5 minutes walk to ferry terminal, 15 minutes by car to airport, many nice restaurants in walking distance, gorgeous views across to Horta / Faial, breakfast was good, beds were good and comfortable, free and easy parking, room and bathroom clean, fresh towels and good selection of soap, etc. Not a living room but excellent price performance for the typical sightseeing visitor. Pico is an amazing place and this hotel makes it very easy and enjoyable to experience everything.

Cons:

The room as just big enough- ok, but not overwhelming. Opening breakfast at 7:30 sharp is tough when one has to catch an early flight. We understand that it is not worthwhile to start breakfast earlier just because a few have to leave early. Just an idea. Put one of the three coffee machines and some cake into the hallway / lobby right before the breakfast room and everyone is happy. A small user guide on how to operate the AC / heater would also be helpful, because the labels on the remote are not self-explanatory - even for a technic nerd. Finding out how to use it by trial and error is possible but takes a lot of time. Room had a bathtub - no shower, which requires climbing in / out of the tub every day.

2026-04-01 via Nuitee
A
Agnieszka couple pl
10
2026-03-18 via Nuitee
H
Helen couple us
10
Good choice in Madalena
Pros:

Great location. The room was very comfortable and it had a nice big bathroom. Good breakfast with lots of selection. Good restaurants in walking distance. Most of all excellent value for the money.

Cons:

At breakfast there was a strong floral odour in the air which might have been coming from a cleaning cart left right by the coffee machine. So off-putting and so unnecessary these days. Eco cleaners are effective without the overpowering scent.

2026-03-09 via Nuitee
M
Marcia solo_traveller br
10
Ótima opção em Madalena
Pros:

Quarto amplo, confortável e limpo . Quase ao lado do terminal de ferry.
Café da manhã ótimo .
Garagem ampla

Cons:

A iluminação com lâmpadas brancas no quarto não é aconchegante. Nos dias em que estivemos hospedados o restaurante não estava funcionando à noite

2026-03-07 via Nuitee