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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Wheelchair accessible
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Outdoor pool - seasonal
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Pool with view
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Toilet with grab rails
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Temporary art galleries
Review Highlights
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Property Description
Stunning Views of Pico Island
Luxurious Rooms with Balconies
The rooms at Hotel Horta are elegantly decorated in neutral tones and feature wooden furniture. Each room is equipped with modern amenities including air conditioning, cable TV, and a private bathroom with a hairdryer.
Panoramic Restaurant and Relaxing Lounge
Indulge in a culinary journey at the hotel's panoramic restaurant offering a delightful mix of international and regional cuisine. Unwind at the bar or lounge while enjoying views of the outdoor pool, pool bar, and the lush garden.
Explore Horta's Treasures
Take advantage of the bicycle rental service to discover the charming town of Horta, renowned for its whale watching tours and the fascinating Capelinhos and Caldeira volcanoes.
Experience the beauty of Horta and book your stay at Hotel Horta for an unforgettable getaway!
A deposit may be required at the property.
Location
Guest Reviews
Breakfast, pool, cleanliness. Most of the staff was very kind and helpful.
Some of the stuff (waiter) can be more professional.
The meal at the restaurant was amazing. Our server Ruben was very helpful, professional and attentive. Great rooms, awesome view of Pico.
Beds were a bit hard and lumpy. But overall room was clean, organized and pretty. I think the picture above our bed might have been taken. Was missing.
La chambre était spacieuse et au calme avec une très belle vue sur le mont Pico
Le lit très confortable
Un très bon petit déjeuner
Très bon emplacement
Vue sur le Pico exceptionnelle depuis le balcon, avec les levers et couchers de soleil
The biggest positive about Hotel Horta is the staff. Everyone we dealt with was friendly and genuinely seemed to be trying their best. Unfortunately, the hotel itself was a huge disappointment and, in our experience, nowhere near the standard we would expect from a 4-star hotel.
The hotel has virtually no atmosphere. The bar was closed most of the time, there was no bar service or music around the pool, and there aren't even toilets conveniently located near the pool area. The pool itself is quite small and is down several flights of stairs away from the main hotel area.
We were allowed to take our own drinks from the hotel bar down to the pool, but were then told to bring the trays back ourselves. So essentially, we were carrying drinks and trays up and down several flights of stairs and providing our own poolside service in a supposed 4-star hotel. It honestly felt bizarre.
Our first room smelled of mould, the air-conditioning wasn't working properly, the water pressure was very weak and the hot water took several minutes to come through. The bed was EXTREMELY hard — genuinely like sleeping on a wooden shelf — and the pillows were absolutely horrible.
After we complained, the staff moved us to another room, which was slightly better, and we appreciated them trying to help. However, the overall standard was still nowhere close to what we expected.
In the second room, the shower drain was so slow that the shower tray was filling with water. We removed the drain cover so the water could actually drain away. The following day, rather than investigating why it had been removed, it was screwed back into place. That evening at around 11pm, we ended up with a flooded bathroom. It was the final straw in what had already been a very disappointing stay.
We really wanted to enjoy this hotel, and again, the staff themselves were lovely.
Good location, no carpet on floor in room
Very nice buffet breakfast, lots of choice
Nice pool
Nothing
La propreté et le point de vue sur Horta et Pico
Comfortable rooms, all looking out over the pool with a lovely view across to Mount Pico.
The pool was lovely and the whole hotel, although quite old, was clean and rooms were fairly spacious.
The Reception staff were all fabulous.
Breakfast was OK but nothing special.
It would have been nice to have had a kettle in the room and tea/coffee available.
There was a fridge in the room but it went off during the day when the power to the room was off, which kind of defeated the object of putting anything in it!
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