Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Consistently clean rooms and bathrooms
Friendly, helpful staff (front desk/service)
Excellent amenities: kitchen, washer/dryer, lounge, rooftop terrace
Good for long stays (kitchen, laundry, lockers)
Affordable rates / good value
Comfortable common areas with games and events
Conveniently close to Nezu Station and Ueno park
Cons:
Breakfast quality/format inconsistent and sometimes strange
Restaurant staff were slow/rude in at least one report
Bunk beds noisy and mattress padding thin
Some bathrooms (4th floor) lacked AC and were hot during heatwave
Location can feel slightly remote for walking to Ueno in summer

Categories

Cleanliness
9
Repeatedly described as very clean in multiple reviews (explicit mentions: 'absolutely clean', '清潔', 'clean and artsy'); shared bathrooms maintained and rooms reported as clean.
Service
8.6
Staff repeatedly praised for friendliness, helpfulness and fast responses; a few reports of slow/rude service at the restaurant, but front‑desk and hostel staff generally reliable and supportive.
Location
8.4
Quiet residential neighbourhood close to Nezu Station (about 5–7 minute walk) and Ueno park; some guests found it slightly remote or a longer walk to Ueno in hot weather.
Room Quality
7.9
Private rooms described as spacious and comfortable; mixed feedback on bunk beds (noisy) and thin mattress padding; some floors reported hot bathrooms/no AC during heatwave.
Amenities
9
Strong amenities: kitchen, washing/dryer, lounge, rooftop terrace, pool/table games, mini-fridge, complimentary toiletries and evening free beer/movie nights — repeatedly highlighted as a major plus.
Value for Money
9
Described as affordable with good facilities for long stays; guests felt the price matched the quality and conveniences provided.
Food and Beverage
8
Breakfast opinions mixed — several reviews praise breakfasts as tasty, while one notes an unusual, mostly savory selection and limited restaurant space; restaurant staff service at times slow.
Overall Experience
8.9
Overall very positive experiences: helpful staff, welcoming atmosphere, clean facilities and useful amenities led to strong recommendations despite a few service/food/room comfort notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:55

Property Description

Residential-Style Accommodation with Shared Kitchen:
Hotel Graphy Nezu offers a unique residential-style accommodation experience with a fully-equipped shared kitchen, perfect for guests looking to cook their own meals and socialize with other travelers.

Entertainment and Social Spaces:
Enjoy modern and spacious rooms equipped with a flat-screen TV and unwind in the lounge area featuring a 60-inch flat screen TV, video games, and a small art gallery. The dining room provides a cozy space to mingle with other guests.

Convenient Location near Major Attractions:
Situated just a short walk from Nezu Subway Station and Ueno Park, explore nearby attractions such as Ueno Zoo and Tokyo National Museum. With free WiFi and an on-site cafe serving meals all day, Hotel Graphy Nezu ensures a comfortable and enjoyable stay for all guests.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will accept cash (in Japanese Yen) and credit cards.

Please note that adult rates are applicable to children 7 years and older. Please contact the property for more details.

Guests are kindly requested to check in by 23:00. Guests arriving after check-in hours must inform the property in advance as the entrance closes at 24:00. Contact details can be found on the booking confirmation.

Please note that the hotel will undergo exterior wall construction on the following dates/times: June 2nd to September 30th, 8:00 to 18:00. During this period, guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.6
Based on 2830 reviews
Cleanliness: 9
Service: 8.6
Location: 8.4
Room Quality: 7.9
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.9
F
Fiona • couple • au
10
Great location for us, but quiet not too far from train and very helpful and lovely staff.
Pros:

I like that the cafe had vegan/vegetarian food, thank you so much! I like happy hour! The roof top was nice.

Cons:

Bathroom was clean but a little smelly, I think they get stuffy!

2026-11-01 • via Nuitee
A
Antoine • family_with_children • fr
9
Pros:

Très pratique et bières gratuite à volonté de 18h à 19h.

Cons:

Pas rangement pour défaire la valise

2026-10-31 • via Nuitee
K
Kingshuk • solo_traveller • us
9
2026-10-31 • via Nuitee
T
Targimec • solo_traveller • ru
10
Pros:

Лаунж, кафе, расположение

2026-10-27 • via Nuitee
S
Scout • family_with_children • gb
8
2026-10-25 • via Nuitee
D
Doris • couple • de
7
2026-10-25 • via Nuitee
A
Arne • solo_traveller • de
8
Sehr tolles Hostel mit unbequemen Betten
Pros:

+ sehr gute Lage zur Metro und JR
+ sehr freundliches Personal
+ gratis Pflegeartikel
+ sehr einladende Social Area
+ Frei Bier vom Fass von 18 00 bis 19 00 (so viel man trinken kann/mag)
+ gut ausgestatte Küche
+ saubere Toiletten und Duschen
+ Schrank im Zimmer ist sehr groß (Koffer oder großer Rucksack passen)
+ Steckdosen am Bett
+ gedimmtes Licht am Bett

Cons:

- die Betten sind sehr hart in den Etagenbetten / Bunks und daher unbequem. Die Matratzen sind ca. 8 cm dick.
- Die Bewertung über die guten bequemen Betten bezieht sich wahrscheinlich auf die Hotelzimmer
- die Zimmertüren waren aus Metall/Blech
- Geräusche auf dem Flur konnte man durch die Türen wahrnehmen

2026-10-25 • via Nuitee
I
Isabelle • family_with_children • fr
8
Pros:

Le calme de la chambre.
Une laverie dans l'hôtel (600 yens soit environ 3 euros pour un lavage/séchage de 3 kg de linge avec lessive intégrée)
Un petit roof-top pour admirer la vue sur la ville (cf photos)
Un peu plus de place que dans les autres hébergements réservés au Japon pour poser ses affaires dans la chambre.
Quelques vélos en location devant l'hôtel.

2026-10-24 • via Nuitee
T
toshimasa • solo_traveller • jp
7
2026-10-23 • via Nuitee
M
Martyna • couple • pl
9
Pokój i lokalizacja optymalne do zwiedzania, przede wszystkim bardzo czysto, recepcja naprawdę bardzo pomocna - odpowiad
Pros:

Czystość, bardzo ładna łazienka, śniadania, lokalizacja, bardzo pomocna obsługa

Cons:

Brak możliwości wejścia od 12 w nocy do 5 rano

2026-10-23 • via Nuitee
W
Wojciech • family_with_children • pl
10
Pros:

W hotelu pracują przemili i niezwykle pomocni pracownicy. Śniadania są naprawdę smaczne, a porcje akurat na dobre rozpoczęcie dnia. Łóżko było wygodne, klimatyzacja w pokoju bardzo dobrze sobie radziła przy wysokich temperaturach. Jesteśmy naprawdę zadowoleni z wyboru Graphy Nezu.

2026-10-23 • via Nuitee
M
Molly • couple • gb
10
Pros:

Lovely rooms and facilities

2026-10-22 • via Nuitee
V
Vittoria • couple • gb
9
Pros:

It's in a quiet location away from the chaos, but still 1 minute away from the metro. Very easy to access. The cafe within the hotel is wonderful

2026-10-22 • via Nuitee
B
Barbara • solo_traveller • ch
9
2026-10-22 • via Nuitee
P
Philip • solo_traveller • de
10
Würde ich erneut buchen
Pros:

Gratis Wasser, gut ausgestattet, super freundliches Personal (hilfsbereit)

2026-10-22 • via Nuitee
M
Murielle • couple • fr
8
Presque comme à la maison ! So cool and professionnal.
Pros:

L’ambiance comme d’habitude !

2026-10-21 • via Nuitee
B
Benassi • solo_traveller • fr
10
Pros:

L’établissement est moderne, propre et bien équipé. Les lits en dortoir sont confortables, les salle de bain aussi et il y a même un rooftop !

L’accueil est simple et rapide avec un personnel qui parle parfaitement anglais. On peut également faire livrer des bagages ce qui peut être très pratique. Enfin, le restaurant propose de délicieux burger.

Je recommande vivement !!

2026-10-21 • via Nuitee
B
Benassi • solo_traveller • fr
10
2026-10-21 • via Nuitee
N
Nicolò • solo_traveller • be
8
Pros:

Nice hotel in a quiet area between Nezu station and the busy Ueno station. Tasty breakfast, although not the conventional type you can find in hotels. Bar and dinner options are available (with free beer between 6pm and 7pm). Tidy and simple rooms.

2026-10-18 • via Nuitee
S
Shiori • family_with_children • jp
9
快適でした。有り難うございます。
Pros:

カジュアルな雰囲気

Cons:

朝食の質(見た目は良いが味や調理技術がいまいち)

2026-10-17 • via Nuitee