Pan Pacific Serviced Suites Beach Road, Singapore

Hotels
Pan Pacific Serviced Suites
9.2 (2848 reviews)
7500B Beach Road , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
8.3
Some guests reported issues with cleanliness such as musty smells and worn curtains.
Service
9.8
Numerous mentions of attentive and friendly staff, with excellent service highlighted.
Location
9.5
Centrally located with easy access to transportation and food options.
Room Quality
9.1
Spacious rooms with amenities, though some reports of maintenance issues.
Amenities
9.3
Well-equipped with washer/dryer, fridge, and rooftop pool; however, some issues with gym facilities.
Value for Money
9.3
Generally perceived as a good value for the quality of stay and service.
Food and Beverage
8.8
Breakfast options were mentioned as limited, but generally good quality.
Overall Experience
9.5
Overall, guests have expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:52

Property Description

Luxurious Apartments with Well-Equipped Kitchen
The Pan Pacific Serviced Suites Beach Road, located just opposite Arab Street, offers luxurious and well-decorated apartments with free Wi-Fi and fully equipped kitchens. Each spacious apartment features 2 flat-screen TVs, a 46-inch in the living room and a 40-inch in the separate bedroom. The kitchen includes a stove, rice cooker, and a washing machine, while the en suite bathrooms offer the choice of a bathtub or a shower.

Convenient Amenities and Services
Guests can enjoy the outdoor pool, library reading area, and fitness centre during their stay. Personal assistants are available 24 hours to cater to any needs, ensuring a comfortable stay for both business and leisure travelers. Additionally, the hotel offers grocery delivery, laundry, and ironing services, as well as luggage storage at the 24-hour front desk.

Prime Location and Accessibility
Conveniently situated within a 15-minute walk from Suntec City, Nicoll Highway MRT Station, and Bugis MRT Station, the hotel provides easy access to various attractions and shopping districts. The popular Orchard Road shopping area is just a 10-minute drive away, while Changi International Airport can be reached in 20 minutes.

Book now for an unforgettable stay at Pan Pacific Serviced Suites Beach Road!

Important information:

Please note that housekeeping services and breakfast is not available on Sundays and local Public Holidays. Full advance payment of entire duration of stay is required prior to check-in. Babycots/cribs are subject to availability upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for S$ 98.10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2848 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.5
Room Quality: 9.1
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.5
T
Thomas couple au
10
Central, comfortable stay in Singapore. Great value for money.
Pros:

Easy checkin, close to Nicoll MRT, on the doorstep of Kampong Glam and all its restaurants, great views and excellent rooftop pool. The breakfast was all you would expect from an international hotel, we love this hotel.

Cons:

We didn't like leaving.

2026-07-25 via Nuitee
S
Saifeldin solo_traveller sa
9
موقع جميل وفندق نظيف وسرير لتجربة نوم مميزة
Pros:

موقعه جيد ونظيف وهادىء
الفطور مناسب وجيد
الاسرة والوسائد ممتازة وفيها خيارات متنوعة لنوم مريح
وجود مرافق بالغرفة مثل غسالة ومجفف وكواية

Cons:

عدم وجود شطاف بالغرفة
لا يوجد خيار تمديد وقت المغادرة لبعض ساعات حتى لو بمقابل

2026-07-22 via Nuitee
A
AnneMiek extended_group nl
9
2026-07-20 via Nuitee
J
Jun Yan extended_group sg
9
2026-07-20 via Nuitee
F
faria family_with_children us
9
Pros:

Great for families! Kitchen

Cons:

Housekeeping wasn’t perfect but not bad

2026-07-20 via Nuitee
M
MOHAMAD HUSSEN solo_traveller sg
7
Pros:

Room and location.

Cons:

No bidet. With the current hospitality industry, this should be a norm. Do look to provide this.

2026-07-20 via Nuitee
A
Amber couple au
10
Staff were lovely and looked after us so well even gave us an upgrade, location was amazing food was amazing hotel was s
Pros:

Staff were amazing so friendly and accommodating, hotel was spotless clean all the time! Great location great food.

Cons:

Na

2026-07-12 via Nuitee
J
Jane family_with_children au
8
2026-07-10 via Nuitee
M
Murray family_with_children au
5
The location is not great. Staff were either really great or seriously abrupt and rude.
Pros:

The rooms were quite modern and clean.

Cons:

The entry, foyer and dining areas were terrible. Small awkward and never enough chairs or food at the breakfast buffet. Location not great.

2026-07-10 via Nuitee
C
chosani couple zm
8
Good stay
Pros:

This is a nice apart-hotel! We booked the one bedroom suite and were upgraded to the executive suite which was lovely! The room was great with lovely furnishings and big enough for 2 adults to live for a week comfortably! The staff were also so accommodating as we’d forgotten our travel adapters back home and they provided us with 3 for the whole week we were there, which was nice. The rooftop pool is fantastic with a decent enough view of the city skyline. They provide robe and slippers to get around which is a nice touch!

They also offer a free shuttle to some key areas which was nice! The driver was supposed to take us to Vivocity where we were going to catch the train to Sentosa, but he was so nice he took us right up to the cable car in Faber Sentosa, which was nice! Another great touch to the guest’s experience!

Cons:

Marking a star down because the corridor carpets seemed shabby and worn out! One area looked like it had vomit and it stayed that way our entire trip! We had to pass it each day and I was surprised management hadn’t either covered it up or just put a whole new carpet! Also shocking was the executive suite had no dish washer! I’d expect such a fine establishment to have dishwashers in the rooms! So we had to hand wash each time we used the items!

Also one concern was on one day my husband woke up to hear voices in our room. When he opened our bedroom door he found 4 men working on some ceiling item and painting! That was very concerning cause the hotel didn’t call or even ask us if that was ok! I cant imagine how terrifying that would have been if I’d been on my own as a woman waking up to such a sight! That wasn’t cool and the hotel should know better to consult guests if they plan on having works done!

The complimentary breakfast was alright, the basics nothing fancy! But the breakfast room is quite small and tables were cramped next to each other, you had to squeeze past just to get out!

The staff were all friendly and helpful whenever we asked for assistance! All in all a great stay, just a few kinks they should iron out with the old carpeting!

2026-07-09 via Nuitee
L
Luca couple it
10
2026-07-06 via Nuitee
C
Celine solo_traveller fr
7
Pros:

The cleaning staff and the reception staff were very friendly, polite and efficient.

Cons:

Breakfast manager "spying" over her staff behind a curtain. The AC was a little too cold at breakfast (you still have to brave the outdoor heat and the difference between a high outdoor temperature and a very low AC is not helping the body to adjust).

2026-07-05 via Nuitee
M
Metin couple tr
8
Pros:

Çalışanlar ilgili konum güzel

Cons:

Kahvaltı salonu çok küçük ve havalandırması yetersiz

2026-07-03 via Nuitee
G
Gaurav family_with_children in
9
2026-07-02 via Nuitee
D
Darren couple au
9
Great location with amazing staff to look after your every need .
Pros:

Location to local cafes and attractions

Cons:

Lounge was a little uncomfortable in the room

2026-06-29 via Nuitee
V
Vikram Noronha solo_traveller au
9
Pan Pacific Serviced Suites Beach Road Singapore A Good Choice and Experience
Pros:

Excellent Location, Hot Breakfast 6 days a week, Friendly Team, Easy Access , Food Deliveries allowed, Good Rooms well maintained.

Cons:

Sundays No Breakfast service

2026-06-28 via Nuitee
Y
Yash Parikh family_with_children in
10
2026-06-27 via Nuitee
H
Homayra family_with_children au
10
2026-06-27 via Nuitee
E
Excursion25951805083 Couples Australia
10
Amazing Service
Pros:

Great location and excellent rooms with plenty of room and very comfortable bedding, rooms are quiet, when you want to sleep late .
The breakfast was amazing every morning with a large variety of food for all cultures, and especially the avocado on toast is the best I have tasted , beautifully prepared and served to your table by Chef Fabb, I travel the world, and this fresh prepared breakfast was fresh and tasty every day.
Chef Fabb is an amazing chef and his service to please is what made the experience, great.
All the staff were polite, accommodating and there to help you with everything you need.
Highly recommend, and will stay here on future visits .

2026-06-26 via Tripadvisor
Y
Yash family_with_children in
10
2026-06-26 via Nuitee