Residence Inn by Marriott Greenville

Hotels
•
Residence Inn
8.9 (292 reviews)
1820 West 5th Street , Greenville , US
+1 864-297-5000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Missing amenities
Inconsistent temperature control

Categories

Cleanliness
6.99
Multiple reviews highlighted issues with cleanliness, including dirty kitchens and unclean shower curtains.
Service
10
Numerous comments expressed satisfaction with the helpfulness and friendliness of the staff.
Location
9.86
The hotel is conveniently located close to everything, which was appreciated by several guests.
Room Quality
8.5
Rooms were noted as spacious, but some guests mentioned a lack of cleanliness and modern amenities.
Amenities
7.95
There were complaints about missing amenities like ice machines, and lack of USB ports.
Value for Money
8.98
While some guests felt it was a good deal, others were disappointed given the price and conditions.
Food and Beverage
9.44
Breakfast received positive feedback for variety and quality.
Overall Experience
9.49
Overall, many guests enjoyed their stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:18

Property Description

Convenient Location and Amenities
Located opposite East Carolina University Hospital, the Residence Inn by Marriott Greenville offers a comfortable stay with easy access to nearby attractions. Guests can start their day with a delicious hot breakfast and unwind at the outdoor pool. The hotel also provides complimentary WiFi for all guests.

Fully Equipped Kitchenettes and Spacious Living Areas
Each unit at the Residence Inn features a convenient kitchenette equipped with essential appliances, making it perfect for guests looking to prepare their meals. The furnished seating area adds to the comfort, while select units offer separate living areas for added space and relaxation.

Fitness Center and Meeting Facilities
Guests can stay active during their stay by utilizing the on-site fitness center or host meetings seamlessly with the available meeting facilities. Whether for leisure or business, the Residence Inn by Marriott Greenville caters to all needs.

Book your stay now at the Residence Inn by Marriott Greenville for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGV

Location

Guest Reviews

8.9
Based on 292 reviews
Cleanliness: 6.99
Service: 10
Location: 9.86
Room Quality: 8.5
Amenities: 7.95
Value for Money: 8.98
Food and Beverage: 9.44
Overall Experience: 9.49
W
William • family_with_children • us
3
Pros:

Good

Cons:

There was bugs in the room

2026-09-19 • via Nuitee
M
Michelle • extended_group • us
4
Pros:

The amount of space

Cons:

That the pools were closed after confirming it would be available

2026-09-06 • via Nuitee
S
Shontae • extended_group • us
8
Waste of money
Pros:

The fire best part of the stay

Cons:

I was under the impression that the breakfast was continental but it was not not even coffee was free and I paid 230 so odd dollars for one night and all I got was a room I could have went next door for better and then the pool was closed and I booked a pool gathering for my bday so it was a waste of time for me and my friends because we all booked a room our time and money was wasted for nothing

2026-09-05 • via Nuitee
R
Ruby • extended_group • us
10
2026-08-31 • via Nuitee
K
Katharine • solo_traveller • us
10
2026-08-25 • via Nuitee
V
Vladimir • couple • us
8
Cons:

There was a loud sound at 6am

2026-08-22 • via Nuitee
R
Rhianna • solo_traveller • us
7
2026-08-06 • via Nuitee
A
Artis • solo_traveller • us
8
2026-08-03 • via Nuitee
G
Gardenia • couple • us
5
Expensive for what they offer
Pros:

Room was spacious and clean

Cons:

The pool was very dirty, the halls smelled not so pleasant..

2026-07-23 • via Nuitee
T
Torina • couple • us
10
2026-07-17 • via Nuitee
M
Megan • family_with_children • us
10
The staff was great and accommodating
Pros:

The room was really nice

2026-07-16 • via Nuitee
B
Bobbi • couple • us
10
2026-07-11 • via Nuitee
M
Myleka • extended_group • us
10
2026-07-10 • via Nuitee
S
Sherry • solo_traveller • us
10
2026-07-09 • via Nuitee
E
Eddie • family_with_children • us
8
2026-07-01 • via Nuitee
S
Sherry • couple • us
10
2026-06-23 • via Nuitee
R
raju • family_with_children • us
6
2026-06-22 • via Nuitee
J
Jacqueline • family_with_children • us
9
2026-06-21 • via Nuitee
A
Ami • couple • us
6
Call ahead to make sure your room is ready.
Pros:

Building is clean.

Cons:

We checked in at 6:44pm and our room was not ready. We were told to go have dinner or wait in the lobby until the room was ready. We waited until 7:38 pm and our room was finally ready.

2026-06-16 • via Nuitee
D
Deborah • solo_traveller • us
9
Pros:

Staff were wonderful, clean, and amazing breakfast

Cons:

Facilities could use some updating w USB

2026-06-10 • via Nuitee