Smile Hotel Wakayama

Hotels
7.6 (252 reviews)
Minamimigiwacho 18 , Wakayama , jp

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Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Outdated facilities
Inconsistent breakfast quality

Categories

Cleanliness
6.9
Some negative comments about odors and cleanliness issues in the bathroom.
Service
8.4
Friendly and attentive staff as noted in multiple reviews.
Location
8.9
Excellent location near Wakayama Castle, highlighted positively in several reviews.
Room Quality
6.9
Some reviews mentioned outdated facilities and a need for renovation.
Amenities
7.4
Lack of certain amenities and outdated features, but basic conveniences available.
Value for Money
7.9
Generally seen as good value, though some felt that certain aspects could be improved.
Food and Beverage
6.9
Mixed reviews on breakfast quality; some found it lacking in comparison to other hotels.
Overall Experience
7.5
Overall a satisfactory experience, with both positives and negatives influencing the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:25

Property Description

Convenient Location
Located just 300 metres from Wakayama Castle Park, Smile Hotel Wakayama offers easy access to key attractions like JR Wakayama Train Station and Hinokuma-gu Shrine.

Comfortable Accommodation
The air-conditioned rooms at the hotel are equipped with free wired internet, coffee/tea maker, and a fridge. Guests can enjoy a relaxing bath in the en suite bathroom and make use of the provided slippers.

Additional Amenities
Guests can start their day with a delicious Japanese/Western buffet breakfast, avail massage services, and explore the area with the free-use bicycles. A coin launderette is also available on site for added convenience.

Book your stay at Smile Hotel Wakayama for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.6
Based on 252 reviews
Cleanliness: 6.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 7.5
S
seiji • solo_traveller • jp
7
2026-06-11 • via Nuitee
植木 • solo_traveller • jp
9
Pros:

窓を開けると和歌山城が観える景観が良かった

Cons:

車高が高くて駐車場に　入れなかった
コインパーキングが近くにあるので気にする事では無いけど

2026-06-05 • via Nuitee
M
maiko • solo_traveller • jp
8
2026-06-03 • via Nuitee
佐々木 • solo_traveller • jp
5
少し残念
Pros:

会場に近い

Cons:

壁が剥がれたままになっていたり、カーテンが透けていたりと、もう少し古くても改善できそうなところがされてなかった点

2026-06-01 • via Nuitee
Y
Yasuhiro • solo_traveller • jp
8
お得
Pros:

アクセスがよかった。

Cons:

設備が古い

2026-05-31 • via Nuitee
徹(Toru) • solo_traveller • jp
4
2026-05-31 • via Nuitee
S
Shigehiro • solo_traveller • jp
8
2026-05-31 • via Nuitee
榎並 • solo_traveller • jp
7
2026-05-31 • via Nuitee
T
Toshie • solo_traveller • jp
8
2026-05-30 • via Nuitee
K
KITAJIMA • solo_traveller • jp
9
Pros:

城側の眺めが最高でした。

2026-05-24 • via Nuitee
Y
YOSIKO • extended_group • jp
8
2026-05-22 • via Nuitee
I
ichiro • couple • jp
10
2026-05-20 • via Nuitee
Y
YOSIKO • family_with_children • jp
9
Pros:

和歌山城の前　近くロイヤルファミリーレストランであり

Cons:

特にありません

2026-05-18 • via Nuitee
T
Tosiko • extended_group • jp
6
機会があればまたお邪魔したいと思います。
Pros:

朝食の品数が多く選ぶのが楽しかったです。スタッフの皆様も笑顔で接していただき美味しく頂きました。

2026-05-18 • via Nuitee
M
Mara Ysabella M. • solo_traveller • ph
4
Great location, dirty and outdated room
Pros:

Amazing location and view of Wakayama Castle. Accommodating staff

Cons:

The room was old, and even though it was a non-smoking room it smelled heavily of smoke. There were holes in the duvet and I felt uncomfortable sleeping in the bed. The vinyl walls of the shower area of the tub were cracked and it looked like there was mold behind the cracks.

2026-05-05 • via Nuitee
M
Masaharu • solo_traveller • jp
4
これで1人5000円ならギリ許せるけど素泊まりで1人10000円以上取ってこのレベルは酷い、リピートは無い
Pros:

和歌山城に近く散歩がてらに場内を散策できる
で漏れなら近くに他のホテルもある

Cons:

掃除ができてない 特に浴室の天井がカビだらけ
東急イン時代から数えるとかなり古いホテルだから擦っても取れないカビがあるというならともかくトレペで拭うだけで取れる汚れもあったということは掃除の怠慢をした気されても仕方ないだろう
特に長身の人は気持ち悪いだろう
浴室の換気扇が作動しなかったしもう少し金かけて設備を見直すべきでは？

2026-05-05 • via Nuitee
M
mika • solo_traveller • jp
6
Cons:

フロントの男性の接客は最悪です
フロントマン失格

2026-05-05 • via Nuitee
江口 • family_with_children • jp
8
普通
Pros:

朝食のロケーションは良かった。

Cons:

禁煙をふた部屋で泊まるたかったけど喫煙と禁煙で、禁煙がツインやったらまだマシだったけど喫煙の方がツインで禁煙がシングルで喫煙部屋が臭くて寝にくかった。

2026-05-04 • via Nuitee
Y
Yasunori • couple • jp
8
泊まる分には、立地・価格
Pros:

朝食も良かったが、朝食会場から目の前に和歌山城があり、眺めがよかった。

Cons:

特にない。
施設・設備結構古い。　特にバストイレが狭く、古い。

2026-05-02 • via Nuitee
S
seiichi • solo_traveller • jp
9
2026-04-06 • via Nuitee