Hyatt Place Chicago-South/University Medical Center

Hotels
•
Hyatt Place
8.8 (702 reviews)
5225 South Harper Avenue , Chicago , US
+1 773-752-5300

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Improved experience
Good breakfast variety
Cons:
Cleanliness issues
No microwaves in rooms
Old tub
Overreactive heating

Categories

Cleanliness
8.01
Several complaints about cleanliness, including red stains and sewer smells.
Service
9.48
Staff were consistently described as friendly and helpful.
Location
9.52
Location praised, especially for proximity to the University and local amenities.
Room Quality
8.47
Mixed sentiments with some comforts noted, but issues with old facilities.
Amenities
8.5
Amenities noted as lacking, such as microwaves in rooms and breakfast not included for all.
Value for Money
8.96
General satisfaction with value, though reports of being double charged.
Food and Beverage
8.01
Food quality improved, but breakfast not included with all room rates.
Overall Experience
9.48
Overall pleasant stay with improvements from past experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Convenient Location

Situated just minutes away from the University of Chicago campus and a short drive to downtown Chicago, Hyatt Place Chicago-South/University Medical Center offers easy access to key attractions.

Modern Amenities

Each room is equipped with a 42-inch flat-screen TV, free WiFi, and a cozy sofa bed. Guests can also enjoy the convenience of a refrigerator and coffee machine in every room.

On-Site Dining and Leisure

Indulge in delicious 24-hour dining options at the Guest Kitchen and Bakery Café, or unwind in the indoor pool and fitness center. The hotel also provides meeting facilities, a 24-hour front desk, and shuttle services for a seamless stay.

Experience comfort and convenience at Hyatt Place Chicago-South/University Medical Center. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

8.8
Based on 702 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
L
Linda • family_with_children • gb
9
Great stay as always
Pros:

Clean, well-furbished rooms. Fantastic breakfast. Very friendly staff. Convenient location for UChicago.

Cons:

Pool was being refurbished

2026-09-17 • via Nuitee
K
Kizer • family_with_children • us
10
Like I said, everything was good, but for us cost of staying for 12 hours was high.
Pros:

Everything, but we paid a lot! Though we can understand why.

Cons:

price

2026-09-15 • via Nuitee
J
Julia • solo_traveller • us
10
Pros:

Fransta and Chuck were peaches! The bed was great, the air was cooling, very quiet and the shower was fantastic. Even the towels were thick and absorbent.

Cons:

306 has a heavy dented door, does not close without a wrestling match but this is not a big deal.

2026-09-14 • via Nuitee
T
ToyRica • extended_group • us
10
2026-09-14 • via Nuitee
L
Lenesha • solo_traveller • us
10
2026-09-12 • via Nuitee
C
Christie • extended_group • us
7
Pros:

Great breakfast; Good Selection but no bacon

Cons:

No microwave; only 1 TV with 2 queen beds and mini pullout sectional; would like to had 2 TVs and a microwave

2026-09-10 • via Nuitee
G
Ganesh Hanmant • family_with_children • us
9
2026-09-09 • via Nuitee
D
Don • couple • us
9
Pros:

Clean and comfortable with friendly staff and an excellent breakfast!

Cons:

Parking is expensive

2026-09-09 • via Nuitee
M
Michele • couple • us
9
2026-09-03 • via Nuitee
B
Bobbijo • family_with_children • ca
3
Not enjoyable
Pros:

Staff was friendly rooms clean

Cons:

We asked for a room with two beds first gone one with one bed. I had to fight to get two bed. The pool was under construction. We booked spacifically to have a pool. There was a huge outdoor concert outside our room one night making it hard to sleep.

2026-09-03 • via Nuitee
E
Erica • solo_traveller • us
7
2026-09-02 • via Nuitee
J
Josh • solo_traveller • us
7
2026-09-02 • via Nuitee
K
King • solo_traveller • us
6
2026-09-01 • via Nuitee
D
David • couple • us
9
2026-09-01 • via Nuitee
N
Nick • solo_traveller • us
10
Pros:

We loved the location, the staff, the breakfast, the cleanliness, and the overall atmosphere! Great place to stay!

Cons:

Parking is in a safe location (underground garage), but there are limited spaces so parking is not guaranteed.

2026-09-01 • via Nuitee
A
Anna • couple • us
10
2026-08-31 • via Nuitee
E
Evita • extended_group • us
10
The location, staff, breakfast and accommodations were excellent.
Pros:

The staff was wonderful and went beyond our expectations to respond to our questions and needs. Chuck and Fransa (sp) were especially helpful. The hotel is surrounded by good restaurants and access to events and activities were easily accessible by Lyft. We visited the Obama Museum (plan on a day, lots to see). Navy Pier and took a Fly Over of Chicago. We also did the Virtual Reality at the Aquarium.

Cons:

The door to the bathroom was sticking and it would not open when closed. The door was very difficult to open and had to be pulled on the inside and the outside simultaneously to open.

2026-08-29 • via Nuitee
M
MOHAMMED • couple • sa
10
2026-08-29 • via Nuitee
W
Warren • couple • us
8
Cons:

Parking was too pricey

2026-08-28 • via Nuitee
I
Isatou • solo_traveller • us
4
I did not feel like I got value for money
Pros:

Room was spacious and comfortable

Cons:

No complimentary water in rooms
Breakfast served with plastic cutlery
AC was very noisy both in the room and especially in the hallway
Room rate of over $400 was not worth it

2026-08-28 • via Nuitee