Residence Inn by Marriott Boston Downtown Seaport

Hotels
•
Residence Inn
9.2 (398 reviews)
370 Congress Street , Boston , US
+1 617-478-0840

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Friendly staff
Atmosphere
Cons:
Customer service issues
Limited healthy food choices
High price for parking

Categories

Cleanliness
9.75
Hotel was extremely clean, loved the decor, overall cleanliness is a strong point.
Service
8.72
Mixed feedback with emphasis on poor customer service experience in specific incidents.
Location
10
Great location, close to everything in the seaport.
Room Quality
9.21
Spacious and tidy rooms, good water pressure, but some discomfort with pillows.
Amenities
9.24
Amenities were appreciated, but breakfast could use healthier options.
Value for Money
8.7
Considered expensive for what is offered.
Food and Beverage
8.25
Breakfast had many options but overall quality was average, with limited dinner options.
Overall Experience
9.74
Pleasant experience overall from check-in to check-out, with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:16

Property Description

Convenient Location in Boston City Centre
Located just a 10-minute walk from South Station rail station, our hotel offers a prime spot in the heart of Boston. Enjoy easy access to the Boston Children’s museum and other attractions nearby.

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in each room, complete with a hob, oven, microwave, and refrigerator. Our brightly decorated rooms also feature a flat-screen TV and a sofa bed for your comfort.

Complimentary Wi-Fi and Fitness Center
Stay connected with free Wi-Fi throughout the hotel and make use of our fitness center during your stay. Our 24-hour front desk is always available to assist you.

Book your stay at the Residence Inn by Marriott Boston Downtown Seaport for a comfortable and convenient experience in Boston!

Important information:

Please note, guests bringing a pet will be charged a fee of USD 100.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

9.2
Based on 398 reviews
Cleanliness: 9.75
Service: 8.72
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.25
Overall Experience: 9.74
A
annastyalex • solo_traveller • ca
10
2026-09-19 • via Nuitee
M
Mumtaz • couple • us
10
2026-09-09 • via Nuitee
M
Maria Terea • family_with_children • co
8
2026-09-09 • via Nuitee
E
Elle • family_with_children • us
10
Pros:

Everything. Love the layout

2026-09-09 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-09-08 • via Nuitee
B
Brorson • family_with_children • no
10
2026-09-07 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-09-01 • via Nuitee
O
Ori • solo_traveller • il
8
2026-08-30 • via Nuitee
M
Marc • couple • ch
7
Perfect for a couple of days in Boston
Pros:

It has everything you need and is located perfectly.

2026-08-22 • via Nuitee
J
Jessica • family_with_children • it
7
Prezzi alti ma in linea con Boston
Pros:

La posizione è strategica

Cons:

La colazione mi ha un po’ deluso

2026-08-16 • via Nuitee
K
Krzysztof • family_with_children • pl
8
Pros:

Breakfast just ok, but on both mornings there was a small lack of yoghurts and coffee or milk. Great location, nice, modern hotel, spacious room with all necessary facilities incluging fridge, microwave, cutlery, plates, etc. Staff very helpful and friendly.

Cons:

Poor sound proof from the other rooms on top, floor is wooden made, it was quite disturbing hearing other guests moving the furniture or making a steps above. Parking next to the hotel, 45 USD per full day, could be cheaper for the hotel guests.

2026-08-14 • via Nuitee
D
Danielle • family_with_children • ch
6
2026-08-11 • via Nuitee
A
Alexander • extended_group • de
8
2026-08-09 • via Nuitee
S
Sara • family_with_children • au
8
2026-08-03 • via Nuitee
V
valeria • family_with_children • it
10
2026-07-25 • via Nuitee
T
Thordur • solo_traveller • is
9
2026-07-25 • via Nuitee
A
Alexandra • family_with_children • us
10
2026-07-24 • via Nuitee
D
Diego • solo_traveller • us
10
2026-07-18 • via Nuitee
M
Mary • couple • us
10
Great stay
Pros:

Great room. Super comfortable bed. Close to all attractions.

Cons:

Parking is a bit confusing

2026-07-18 • via Nuitee
S
Sharon • family_with_children • us
9
Pleasant. Staff friendly. Would have enjoyed snack menu at bar served later in evening.
2026-07-15 • via Nuitee