Paradise Suites Hotel

Hotels
9.1 (1208 reviews)
Tuan Chau , Ha Long , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited activities nearby
Reception quality issues

Categories

Cleanliness
8.85
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.85
Staff were consistently noted as friendly, helpful, and excellent.
Location
8.35
Some reviews mentioned it was a bit far from the city, but generally acceptable.
Room Quality
9.35
Rooms praised for spaciousness, comfort, and decoration.
Amenities
8.35
No gym mentioned; some amenities are noted as lacking.
Value for Money
9.35
Good value praised in various reviews, especially for the quality received.
Food and Beverage
9.35
Breakfast and dining options were frequently described as excellent.
Overall Experience
9.35
Overall stay frequently described as very good, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Luxurious Accommodation on Tuan Chau Island

Modern Amenities and Services
The hotel features an in-house restaurant, spa center, free WiFi, and free parking. Guests can also access an outdoor swimming pool and the beach via shuttle services.

Comfortable and Well-Equipped Suites
Each spacious suite is equipped with air conditioning, a flat-screen Smart TV, and large windows with street views. The marble en suite bathroom provides free toiletries for guests' convenience.

Exceptional Dining Experience at The Whisky Gallery
The on-site restaurant offers a variety of international dishes and an impressive selection of whiskies from around the world.

Experience luxury and comfort at Paradise Suites Hotel - book your stay now for an unforgettable getaway on Tuan Chau Island.

Important information:

Please contact the hotel directly for more information regarding transportation services. Contact details can be found on the booking confirmation.

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to check in denial.

The following documents must be presented upon arrival, before check in:
1. Credit card used for booking and the copy of it on the front side with cardholder's signature
2. Confirmation of the transaction (sent directly to your email after successful purchase)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 1,800,000 per person per night when using an existing bed.
    People no matter the age stay for VND 2,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1208 reviews
Cleanliness: 8.85
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
L
Lương Bích • couple • vn
9
Pros:

Với giá phòng được bao ăn sáng thì là ngon hơn mong đợi. Đồ uống khách sạn cũng rất ngon. Lễ tân thân thiện và giúp đỡ đoàn rất nhiệt tình. Giải đáp mọi thắc mắc từ lúc đặt phòng cho đến khi nhận phòng.

Cons:

Bể bơi khách sạn và bãi tắm cách khách sạn phải di chuyển bằng xe lên phải chờ đợi và phụ thuộc vào xe di chuyển.

2026-06-15 • via Nuitee
P
Paola • couple • it
10
Ho avuto modo di alloggiare in questo albergo solo una notte, costo di una notte molto vantaggioso e i servizi sono da 4
Pros:

Tutto!!! Sembra una spa .. pulita, servizi top, inoltre vicino alle crociere

2026-06-15 • via Nuitee
C
Chloe • couple • gb
9
Great if you’re off on a cruise the next day.
Pros:

Huge comfy beds. Perfect if you need a base the nice before a cruise as you’re already on the island. We went for the half board option to avoid looking for places to eat in quite an empty place. Food was delicious, breakfast had a lot of variety but was very busy (lots of elbow nudging from others).

Cons:

Busy (and rude tourists, but can’t be helped) breakfast.
Beach and pool shuttle closed too early so couldn’t use

2026-06-14 • via Nuitee
A
andrew • couple • gb
10
A great location for embarking on a cruise the following morning. Easy walk to the terminal. Facilities good and staff a
Pros:

Great location for embarking on a cruise

Cons:

Nothing.

2026-06-13 • via Nuitee
L
Lê • couple • vn
10
Pros:

Đã đi và trải nghiệm quá tuyệt vời và tiện nghi

2026-06-12 • via Nuitee
H
Hương • family_with_children • vn
7
Bình thường
Pros:

Nhân việ thân thiện, đồ ăn tạm được

Cons:

Tầng 3 nhưng vẫn có muỗi. Chai nước mời tái chế, nắp bẩn

2026-06-08 • via Nuitee
J
Jennifer • family_with_children • fr
9
Amazing stay best hotel in Vietnam
Pros:

Best hotel in Vietnam so far. The room was spacious, the pool amazing, breakfast very good.

Cons:

The food at the room service could be better

2026-06-03 • via Nuitee
A
Atmaram • solo_traveller • mu
9
above all is ok
Pros:

The breakfast is tasty room very comfort i went around the pool just relax due to it was very cold that day. I took my dinner at the hotel its value for money

2026-05-31 • via Nuitee
T
Thi Minh Thu • couple • vn
6
2026-05-30 • via Nuitee
T
Thủy • couple • vn
7
2026-05-30 • via Nuitee
L
Lê • couple • vn
10
Tuyệt vời
Pros:

Nhân viên chuyên nghiệp
Phòng ốc sạch sẽ, tiện nghi

Cons:

Hơi xa trung tâm nên các dịch vụ xung quanh ít lựa chọn

2026-05-24 • via Nuitee
A
Anthony • couple • au
3
2026-05-23 • via Nuitee
R
Riley • solo_traveller • au
7
Pros:

Location was good and close to the boat terminal. Not alot of clean places to eat at.

2026-05-20 • via Nuitee
A
Adrian • solo_traveller • za
9
2026-05-20 • via Nuitee
C
Caroline • solo_traveller • ca
8
2026-05-18 • via Nuitee
H
Hermann • extended_group • de
10
Immer wieder!
2026-05-12 • via Nuitee
T
Thaomy • couple • de
8
Wir dachten wir sind in einer Ghosttown.
Pros:

Die Zimmer waren sehr sauber. Es gibt ein Restaurant.

Cons:

Die Unterkunft liegt in einer ungeschickten Lage. Drumherum gibt es keine guten Restaurants und auch wenige Supermärkte. Wir konnten auch keinen ATM finden. Der Ort ist sehr leer - es gibt viele leerstehende Gebäude.

Wir haben eine Pizza aus dem Restaurant gegessen. Es war eine Tiefkühlpizza….

Allerdings waren wir auch nur für eine Nacht, da wir am nächsten Tag eine Schiffsfahrt hatten. Ich würde euch empfehlen in der Stadt zu übernachten!

2026-05-12 • via Nuitee
M
Mecklenburg • solo_traveller • de
10
2026-05-10 • via Nuitee
ภาวดี • couple • th
8
ภาพรวมดี แต่จองด้วย Booking.com ทุกครั้งจะมีปัญหาเรื่องไม่รวมอาหารเช้า ทำให้งงกับระบบ
Pros:

สะอาด พนักงานช่วยเหลือดี

Cons:

ราคาอาหารไม่คุ้มค่ากับคุณภาพ

2026-05-09 • via Nuitee
M
Mehdi • couple • fr
10
Perfect
Pros:

All

Cons:

Nothing

2026-05-08 • via Nuitee