Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited activities nearby
Reception quality issues

Categories

Cleanliness
8.85
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.85
Staff were consistently noted as friendly, helpful, and excellent.
Location
8.35
Some reviews mentioned it was a bit far from the city, but generally acceptable.
Room Quality
9.35
Rooms praised for spaciousness, comfort, and decoration.
Amenities
8.35
No gym mentioned; some amenities are noted as lacking.
Value for Money
9.35
Good value praised in various reviews, especially for the quality received.
Food and Beverage
9.35
Breakfast and dining options were frequently described as excellent.
Overall Experience
9.35
Overall stay frequently described as very good, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Luxurious Accommodation on Tuan Chau Island

Modern Amenities and Services
The hotel features an in-house restaurant, spa center, free WiFi, and free parking. Guests can also access an outdoor swimming pool and the beach via shuttle services.

Comfortable and Well-Equipped Suites
Each spacious suite is equipped with air conditioning, a flat-screen Smart TV, and large windows with street views. The marble en suite bathroom provides free toiletries for guests' convenience.

Exceptional Dining Experience at The Whisky Gallery
The on-site restaurant offers a variety of international dishes and an impressive selection of whiskies from around the world.

Experience luxury and comfort at Paradise Suites Hotel - book your stay now for an unforgettable getaway on Tuan Chau Island.

Important information:

Please contact the hotel directly for more information regarding transportation services. Contact details can be found on the booking confirmation.

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to check in denial.

The following documents must be presented upon arrival, before check in:
1. Credit card used for booking and the copy of it on the front side with cardholder's signature
2. Confirmation of the transaction (sent directly to your email after successful purchase)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 1232 reviews
Cleanliness: 8.85
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
A
Alison • couple • gb
9
Good stay, fantastic staff
Pros:

Fantastic chef and lovely staff who were very helpful and attentive

Cons:

Beach and pool about 1.5km from hotel. Shuttle buggy provided which was great but the area was deserted which made it feel quite eerie. Great if you want somewhere very quiet but nothing if you want to go and find a bar etc… everything was closed in the afternoon. Hotel food and drinks were fantastic though so if you’re happy to stay in the hotel it is great.

2026-09-19 • via Nuitee
M
Mathieu • couple • fr
9
2026-09-19 • via Nuitee
R
Reto • solo_traveller • ch
9
Pros:

Big and comfortable room and close to the cruise ships. Also, they have a shuttle to the beach and a swimming pool for free.

Cons:

The breakfast portions are too big.

2026-09-18 • via Nuitee
T
Tobias • solo_traveller • de
7
Sehr gut vor einer Halong Bay Cruise
Pros:

Großes Zimmer mit tollem Lichtdesign, extrem bequemes Bett, kostenloses Shuttle zur Marina und zum Strand

Cons:

Frühstück nur bis 9:30, kein SmartTV (kein YouTube, kein Netflix) - das ist nicht mehr zeitgemäß

2026-09-13 • via Nuitee
R
Raquel • couple • es
10
Pros:

Nos encantó la cama y las almohadas lo mejor

2026-09-06 • via Nuitee
P
Phuc • family_with_children • vn
8
Pros:

Chưa ngon như lần ở trước đáy

Cons:

Tiện nghi phòng ở tốt

2026-09-01 • via Nuitee
M
Mai • couple • vn
10
2026-09-01 • via Nuitee
J
Juul • solo_traveller • be
10
Pros:

Zeer mooie en ruime kamer voor de prijs die je betaald krijg je veel luxe

Cons:

Niets

2026-08-30 • via Nuitee
A
An Duy • solo_traveller • fr
8
Pros:

The staff was very friendly and helpful. The service was impeccable. The rooms are very spatious and clean. Breakfast is good and offers many options.

Cons:

The facilities are a little bit lacking for a long stay. There is no gym and the swimming pool is not part of the main hotel (as it suggests in the photo) and can only be accessible via a small bus or walking 1.5km.
The restaurant quality can be improved. The food is ok but can be a bit pricey. The menu isn't diverse enough. The vietnamese dishes are good but western food like pastas, pizzas etc. needs improvement.

2026-08-28 • via Nuitee
E
Elliot • couple • gb
9
2026-08-27 • via Nuitee
M
Maya • couple • ca
10
Très bien situé si vous faites une croisière!
2026-08-26 • via Nuitee
D
Dianne • solo_traveller • au
10
Pros:

Perfect for overnight stay for cruise boat early next morning

2026-08-23 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Wonderful stay

2026-08-22 • via Nuitee
L
liron • couple • il
9
2026-08-22 • via Nuitee
L
LISA • couple • it
8
Consigliato
Pros:

Si tratta praticamente dell’unico bell’hotel di tutta l’isola di tam Chau. Il personale accogliente, la stanza molto ampia dai colori scuri . Apprezza il telefono in bagno in caso di problemi, apprezzabili anche la scelta di non utilizzare plastiche ( troverete infatti bottiglie di vetro e le amenities in bagno a volte da Carta) . Buono il ristorante sia per pranzo che per cena e ottima la colazione a buffet con piatti anche internazionali. Tutto sommato piuttosto pulito.

2026-08-20 • via Nuitee
T
Tommaso • couple • it
8
2026-08-17 • via Nuitee
V
Van Ha • couple • ph
8
Cons:

Giường đôi ghép từ hai giường đơn nên bị lọt giữa, không hỗ trợ đổi khi có yêu cầu

2026-08-15 • via Nuitee
I
Iana • solo_traveller • au
10
Pros:

I stayed at Paradise Suites Hotel Tuan Chau with my family for a few days, and we really enjoyed our time there. The staff were very kind and attentive, and we felt well taken care of.

The rooms are spacious and comfortable, and the hotel restaurant is cozy and pleasant. We especially loved the private beach and swimming pool — both were perfect for relaxing and enjoying some quiet time.

We had a lovely family stay and would definitely recommend this hotel.

2026-08-14 • via Nuitee
G
Greta • solo_traveller • it
10
Pros:

Ottimo hotel
Devo dire il migliore della zona
L’abbiamo preso in attesta della crociera del giorno dopo
Letti comodissime e stanze enormi

2026-08-10 • via Nuitee
P
Phương • family_with_children • vn
7
2026-08-09 • via Nuitee