Hotel The Royal Snail

Hotels
8.2 (1910 reviews)
Avenue de la Plante 23 , Namur , be

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.55
Reported issues with odors in bathrooms, and cleanliness perceptions vary.
Service
9.05
Staff is consistently praised for their helpfulness and friendliness.
Location
8.55
Great location near attractions, mentioned positively across several reviews.
Room Quality
7.55
Mention of small rooms, hard beds, and other minor issues.
Amenities
8.05
Amenities like breakfast and bar service received positive mentions.
Value for Money
8.05
Overall good value with positive sentiment around pricing.
Food and Beverage
8.55
Breakfast and dinner highly recommended, good variety and quality.
Overall Experience
8.25
Overall positive sentiment reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:00

Property Description

Luxurious Amenities
Indulge in the free outdoor swimming pool, à-la-carte restaurant, and fitness area at The Royal Snail. Relax in the soundproof rooms equipped with air conditioning, minibar, and flat-screen TV.

Wellness Retreat
Treat yourself at the wellness centre with available massage treatments and a hot tub. Enjoy the option of special diet menus and daily breakfast at the Agathopede restaurant.

Convenient Location
Located next to the Citadel and Casino of Namur, and just 1 km from the city center, The Royal Snail offers easy access to explore the area. For travel convenience, shuttle service can be arranged upon request.

Book now to experience the perfect blend of luxury and relaxation at Hotel The Royal Snail.

Important information:

Please note that the property's restaurant is closed:
- on Saturdays for lunch
- on Sundays for dinner

Please note that the rooms with a sofa can welcome extra guests in the room but it's important to mention it before arrival to avoid that the room is not ready before the check-in.

The Deluxe Room can accommodate an extra bed, against a surcharge of EUR 30 per night.

The suite can offer a sofa bed upon request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1910 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
T
Thanos • solo_traveller • gr
9
2026-06-20 • via Nuitee
B
Bernard • solo_traveller • be
8
Pros:

Tout.

2026-06-19 • via Nuitee
J
Jean-Jacques • family_with_children • fr
8
2026-06-18 • via Nuitee
G
Grootfaam • solo_traveller • be
5
Pros:

Locatie

Cons:

Stof under het bed ( not done) en spinnenweb op plafond zegt genoeg

2026-06-18 • via Nuitee
E
elise duboquet • solo_traveller • fr
6
Très décevant
Pros:

L'emplacement

Cons:

Attention, ce n'est absolument pas une piscine mais une baignoire. Elle doit faire 5m de long sur 1m50 de large. C'est très trompeur et très décevant.
Le parking payant est un parking dans une rue au dessus de l'hôtel alors que devant l'hôtel c'est gratuit.
Une vasque et un meuble de salle de bain bien trop petit. Pas de place pour mettre sa trousse de toilettes. Très mal conçu. .
Pas de bouilloire ni de thé dans la chambre. Cafetière qui ne coule pas. Inutile !
Franchement pour le prix je ne reviendrai pas.

2026-06-18 • via Nuitee
R
reiziger070 • solo_traveller • nl
8
2026-06-17 • via Nuitee
K
Katze • couple • se
7
Fantastisk personal och ett bra hotell med lite förbättringspotential.
Pros:

Bra läge, otroligt snäll och hjälpsam personal, fina rum. Rummet vi fick byta till under mitten av vistelsen var jättefint.

Cons:

Väldigt högljudd AC, lite unken lukt från heltäckningsmattan i ett rum.

2026-06-16 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-06-15 • via Nuitee
A
Anita • couple • de
9
Kann ich weiterempfehlen
Pros:

Das Bett, der Eingangsbereich

Cons:

Der schmutzige Balkon und die Glaswand im Badezimmer.

2026-06-13 • via Nuitee
K
katty • solo_traveller • be
8
Pros:

Juste une nuit.
Merci aux employés très polis, c est très agréable.
Bon petit déjeuner et j ai mangé au restaurant le soir .
Très bon et service au top.

Cons:

Heureusement il pleuvait car de visuel je trouvais la piscine un peu petite donc je n en ai pas profité.

2026-06-12 • via Nuitee
C
Christian • solo_traveller • fr
7
2026-06-11 • via Nuitee
D
Daniel • solo_traveller • lu
8
2026-06-11 • via Nuitee
D
Darling • couple • gb
10
Great hotel in a lovely location
Pros:

Comfortable and well equipped room. Friendly and helpful staff. Lovely breakfast. Outdoor pool was nice (but small). Location near the river.

Cons:

Would have been nice to have more than one bottle of water in the room for two people, and more coffees (but more available from reception). The jacuzzi and sauna weren’t working

2026-06-10 • via Nuitee
A
Alique • couple • nl
7
2026-06-10 • via Nuitee
R
R Hul • solo_traveller • nl
7
Pros:

Op loopafstand van het centrum

Cons:

Helaas was de kamer niet goed schoon en onderhouden: haartjes op de grond, een koffiekopje met koffievlekken erop, een dikke laag stof op de toiletrolhouder, vlekken in de gordijnen en glazen wand bij de badkamer, de douchekop was helemaal roestig en er lekte water langs de douchebak. Ook de rest van het hotel was een beetje smoezelig. Jammer!

2026-06-09 • via Nuitee
H
Helmut • solo_traveller • de
7
Pros:

Ganz gute Lage, kurzer Weg bis in die Altstadt.

Cons:

Kleines Zimmer, unmittelbar an einer Straße.

2026-06-08 • via Nuitee
M
Martin • solo_traveller • de
8
2026-06-07 • via Nuitee
A
Anne • couple • be
9
Belle découverte à Namur, je recommande vivement.
Pros:

Le cadre, la beauté de la chambre, le calme. Tout était parfait.

Cons:

Absolument rien

2026-06-06 • via Nuitee
A
Anja • couple • nl
8
Fijn hotel. En zeer goed restaurant!!
Pros:

Ligging en service. Kamer was niet helemaal schoon, kreeg meteen een andere kamer toegewezen

Cons:

Niets

2026-06-06 • via Nuitee
A
Anu • solo_traveller • fi
8
2026-06-04 • via Nuitee