Omni Nashville Hotel

Hotels
•
Omni Hotels
9 (1496 reviews)
250 Rep. John Lewis Way South , Nashville , US
+1 615-782-5300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Excellent location near Broadway and attractions
Very clean rooms and public areas
Friendly, professional staff
Beautiful lobby and strong hotel ambiance
Comfortable rooms with good views
Cons:
High prices and added fees (poor value for money)
Expensive valet ($77) and occasional chaotic service
On-site restaurants rated below expectations
Spa/service limitations (e.g., no nail service) and crowded pool at peak times

Categories

Cleanliness
9.6
Multiple reviews note rooms and public areas as very clean or 'exceptionally clean'; one comment mentioned a dated room but still clean.
Service
9.4
Staff repeatedly described as friendly, professional and helpful; a few serious service issues reported (valet lost car, chaotic check-in) but majority praise for staff.
Location
10
Overwhelmingly praised as 'perfect' and 'amazing', steps from Broadway and adjacent to attractions; repeatedly cited as the hotel's strongest attribute.
Room Quality
9
Rooms described as comfortable with great views and spacious; a few mentions of dated rooms but generally positive room comfort and presentation.
Amenities
8.8
Good lobby bar, fitness room and pool noted, but complaints include limited spa services and a crowded pool at busy times.
Value for Money
7.8
Multiple comments about high prices, added fees and expensive valet (explicit $77 complaint) reduce perceived value.
Food and Beverage
8.2
Several guests said on-site restaurants/food were 'not great' and one noted hotel breakfast/lunch service closes early, indicating mixed-to-negative sentiment.
Overall Experience
9.2
Majority of stays described as wonderful, would return and recommend; small number of notable negatives did not overshadow overall positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Rooftop Swimming Pool and Fitness Centre

The Omni Hotel Nashville offers a luxurious experience with its rooftop swimming pool and fully-equipped fitness centre. Guests can enjoy a refreshing swim with a view or maintain their fitness routine during their stay.

On-Site Restaurants and Poolside Bar

Indulge in a culinary journey at the hotel's 5 on-site restaurants, including a seasonal poolside bar. From gourmet meals to refreshing drinks by the pool, there is something to satisfy every craving without having to leave the property.

Spa Services and 24-Hour Reception

Relax and rejuvenate at the on-site spa offering massages, facials, and body treatments. Additionally, the 24-hour reception ensures that guests receive assistance and services at any time of the day.

Experience the best of Nashville at Omni Hotel - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1496 reviews
Cleanliness: 9.6
Service: 9.4
Location: 10
Room Quality: 9
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 8.2
Overall Experience: 9.2
D
Dawn • couple • us
5
It was ok
Pros:

Proximity to Broadway and the Bridgestone Arena

Cons:

Too expensive for a nondescript room.

2026-11-01 • via Nuitee
J
Jane • couple • bs
9
We had a lovely stay, location was amazing, we walked everywhere.
Pros:

Loved all that Omni had to offer, a great vibe.

Cons:

Our room was a bit dated, but it was nice and clean.

2026-10-28 • via Nuitee
J
jennifer • family_with_children • us
10
2026-10-22 • via Nuitee
Y
Yinon • couple • us
10
2026-10-22 • via Nuitee
B
Boitnott • couple • us
10
Pros:

City view !

2026-10-19 • via Nuitee
L
Lyn • couple • us
9
Pros:

Great location, close to Broadway St

Cons:

The valet is $77 a day… insane!

2026-10-19 • via Nuitee
P
Phil • couple • ca
10
2026-10-18 • via Nuitee
A
Allen • couple • us
10
2026-10-17 • via Nuitee
J
James Brantley • solo_traveller • us
5
Pros:

Space was clean and convenient to locations around it.

Cons:

The prices, the fees are insane that are added on. The food at the restaurants on property are not great. Id definitely go venture out to eat somewhere else.

2026-10-10 • via Nuitee
G
G • family_with_children • us
9
Pros:

location

2026-10-08 • via Nuitee
C
Celimar • couple • pr
10
Definitely recommend! Grear staff, clean rooms, the best location!
Pros:

Excellent location!

2026-10-07 • via Nuitee
T
Terri • solo_traveller • us
10
Our wonderful trip to Nashville was made perfect by our stay at this hotel.
Pros:

Gorgeous hotel. Exceptionally clean and comfortable, with outstanding service. Loved the very open lobby and spacious with a beautiful bar. Perfect location. Not too close to Broadway, but close enough to everything. The hotel provided us with a surprise bottle of champagne and charcuterie plate for my birthday, which was unexpected and lovely, plus a fantastic room with a view perfect experience and we will stay there again in the future.

Cons:

Not a thing. We loved everything about it.

2026-09-18 • via Nuitee
K
Kristen • solo_traveller • us
7
Nice hotel, great location
Pros:

Location

Cons:

Spa didn’t offer nail service as stated in advertising

2026-09-16 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Brian • couple • us
10
2026-09-08 • via Nuitee
S
Sheena • couple • us
7
Fine
Pros:

Lobby was nice

Cons:

Very chaotic, not enough check in staff, valet lost my car, had to wait over an hour and took 4 people to find it.

2026-09-08 • via Nuitee
D
Damona • couple • us
9
I will return
Pros:

Convenience and that the Country Music Hall of Fame was there

2026-09-08 • via Nuitee
W
William jr • couple • us
8
2026-09-06 • via Nuitee
S
Saylor • solo_traveller • us
10
Pros:

Fabulous time, loved the hotel and will definitely be back!!

Cons:

Location, restaurants, and amenities

2026-09-02 • via Nuitee
S
Sherlita • couple • us
9
2026-09-01 • via Nuitee