Hotel Casa Gardenia

Hotels
9.6 (350 reviews)
Benalcazar n9-42 y Oriente , Quito , ec

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Noisy street
Cold breakfast on one occasion

Categories

Cleanliness
9.33
Rooms mentioned as clean and well-maintained.
Service
10
Consistent praise for friendly and accommodating staff.
Location
9.8
Conveniently located near main attractions and with good views.
Room Quality
9.34
Rooms described as comfortable and bright.
Amenities
9.29
Access to good maps and tourist attractions recommended.
Value for Money
9.82
Overall value considered high given the services and location.
Food and Beverage
9.28
Excellent breakfast and dining options positively highlighted.
Overall Experience
9.93
Exceptional experiences recounted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Modern Accommodation with Free Wi-Fi

At Hotel Casa Gardenia, enjoy modern and bright rooms with complimentary Wi-Fi. Each room provides a tranquil environment with private bathrooms. Some rooms even feature balconies for a touch of luxury.

Convenient Services and Amenities

Let our staff assist you in arranging airport transfers for a hassle-free journey. Indulge in a buffet breakfast included with your stay. For your convenience, private parking is available nearby for an additional fee.

Explore Historic Quito

Located in the heart of Quito's historical centre, Hotel Casa Gardenia is just a short distance from the main square and iconic San Francisco and Santo Domingo squares. Book now to experience the charm of Quito at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Location

Guest Reviews

9.6
Based on 350 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.82
Food and Beverage: 9.28
Overall Experience: 9.93
I
IGNACIO • couple • mx
10
Pros:

La localización es espectacular. El desayuno super bien. Andrés que es el dueño/encargado tiene un trato extraordinario y muy personalizado. Nos sentimos como en casa.

Cons:

Nada, todo fue espectacular.

2026-08-10 • via Nuitee
M
Marlene • solo_traveller • es
10
Un hotel precioso con una atención excepcional
Pros:

La decoración y el ambiente tan acogedor del hotel, cuidado hasta el más mínimo detalle. Pero, sobre todo, destacaría la atención excepcional del personal, siempre amable, atento y dispuesto a ayudar en todo lo necesario

Cons:

Me gustó todo

2026-08-10 • via Nuitee
G
Giuliano • couple • it
10
Pros:

Staff gentile, cordiale e molto disponibile per suggerimenti e supporto durante il soggiorno.
Colazione molto buona con uova, frutta fresca e centrifugati.
Caffè e acqua calda per il tè sempre disponibili.

2026-08-09 • via Nuitee
J
Jeffrey • couple • us
8
Nice place, good location, not perfect
Pros:

Great location, nice people

Cons:

Pillows were not comfortable, rooms close to the dining room are not ‘sound proof’ in the morning.

2026-07-20 • via Nuitee
G
Glenda • couple • nz
9
Lovely, family-owned B&B with the personal touch.
Pros:

A lovely family-owned and run B&B in Quito's historic quarter. Andreas and his staff went above and beyond to accommodate our needs including an early breakfast one day before an excursion and getting us transport one day when the traffic was horrific. There's a great laundry across the road that did an entire load of laundry for us, washed, dried and folded for $6. Recommendations for restaurants, things to do were appreciated and added to our great 2-day stay. Location in the historic quarter was good with most things only a short walk away. And the house cat is beautiful! Would stay again.

2026-07-07 • via Nuitee
R
Ricardo • couple • br
10
Superam as expectativas
Pros:

Excelente localização alinhado a cordialidade sem falar do custo benefício.

Cons:

Na

2026-06-23 • via Nuitee
O
Olga • solo_traveller • us
10
Pros:

I had a wonderful stay at this hotel. The owner went above and beyond to help me during my visit. For example, I needed to do laundry before continuing to my next destination, and they arranged everything for me. My clothes were washed and returned the same day at a very reasonable price while I was doing an excursion, which was incredibly convenient.

Another thing I greatly appreciated was that the hotel stored my luggage free of charge for two weeks while I traveled to the Galápagos Islands. This made my trip much easier, and I was able to pick everything up when I returned. I also really enjoyed the breakfast. The staff were friendly and knowledgeable, offering excellent restaurant recommendations and helpful advice on exploring the city.

I highly recommend this hotel and would gladly stay here again.

2026-06-22 • via Nuitee
C
Cristian • couple • cl
9
Buena experiencia
Pros:

Buena atención, muy amables y muy buen desayuno

2026-06-16 • via Nuitee
L
Luis • couple • pe
10
2026-06-08 • via Nuitee
A
Alexandre • couple • fr
10
Un séjour enchanteur
Pros:

Magnifique rénovation pour cette superbe adresse dans le centre historique de Quito, mais au calme. Terrasse extraordinaire avec vue enchanteresse

2026-06-08 • via Nuitee
J
Jairo • couple • br
8
Excelente custo benefício !!!
Pros:

Todos os serviços e atendimentos EXCELENTES !!!

Nos faz sentir em casa ... em família !!!

Pessoal de atendimento todos muito amáveis , simpáticos e prontos à servir e ajudar !!!

Cons:

Falta de TV nos apartamentos !!!

2026-06-08 • via Nuitee
S
Scott • couple • gb
10
2026-06-01 • via Nuitee
E
Eduardo • solo_traveller • pa
9
2026-05-29 • via Nuitee
H
Haidy • solo_traveller • es
10
Comodidad
Pros:

Todo, un hotel
Muy lindo

Cons:

No tienen TV

2026-05-23 • via Nuitee
C
Christina • solo_traveller • us
10
Pros:

Great location, breakfast was excellent and the owner was so helpful with accommodating a late checkout and arranging transportation to the airport.

2026-05-16 • via Nuitee
A
Aline • couple • br
8
2026-05-16 • via Nuitee
D
David Frazier • couple • us
7
Pros:

I didn't stay. It was overbooked.

2026-05-12 • via Nuitee
A
Agata_S • couple • pl
9
Świetne miejsce do pobytu w Quito.
Pros:

Obiekt połozony w pobliżu historycznej cześci miasta. Można dojśc na piechotę. Ładne widoki z tarasu. Smaczne śniadania. Właściciel bardzo nam pomógł w lekko kryzysowej sytuacji. Ciekawa architektura samego budynku.

Cons:

Pokój był bez okna. W sumie nie sprawiało to problemu. I trudno poprawić :)

2026-05-07 • via Nuitee
C
Camila Ailen • couple • ar
10
Lugar para relajase en Quito
Pros:

Las instalaciones hermosas, con muchas plantas y buenas vistas. Está como dentro y fuera al mismo tiempo con los distintos balcones. El personal más que amables y siempre atentos. Cómodos los colchones, no se escuchan ruidos y la ducha agua caliente es muy buena!

Cons:

Nada, todo de 10

2026-05-04 • via Nuitee
M
Merilyn • couple • au
8
The friendly and welcoming staff made our stay all the more pleasant. They were always helpful
Pros:

Breakfast was ok for me but my husband would have joyed something more substantial.

Cons:

The traffic, dog barking noise was a bit much at times so would recommend if you have sleep issues to request a back of house room.

2026-05-02 • via Nuitee