Hotel Casa Gardenia

Hotels
9.6 (338 reviews)
Benalcazar n9-42 y Oriente , Quito , ec

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Noisy street
Cold breakfast on one occasion

Categories

Cleanliness
9.33
Rooms mentioned as clean and well-maintained.
Service
10
Consistent praise for friendly and accommodating staff.
Location
9.8
Conveniently located near main attractions and with good views.
Room Quality
9.34
Rooms described as comfortable and bright.
Amenities
9.29
Access to good maps and tourist attractions recommended.
Value for Money
9.82
Overall value considered high given the services and location.
Food and Beverage
9.28
Excellent breakfast and dining options positively highlighted.
Overall Experience
9.93
Exceptional experiences recounted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:24

Property Description

Modern Accommodation with Free Wi-Fi

At Hotel Casa Gardenia, enjoy modern and bright rooms with complimentary Wi-Fi. Each room provides a tranquil environment with private bathrooms. Some rooms even feature balconies for a touch of luxury.

Convenient Services and Amenities

Let our staff assist you in arranging airport transfers for a hassle-free journey. Indulge in a buffet breakfast included with your stay. For your convenience, private parking is available nearby for an additional fee.

Explore Historic Quito

Located in the heart of Quito's historical centre, Hotel Casa Gardenia is just a short distance from the main square and iconic San Francisco and Santo Domingo squares. Book now to experience the charm of Quito at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.6
Based on 338 reviews
Cleanliness: 9.33
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.29
Value for Money: 9.82
Food and Beverage: 9.28
Overall Experience: 9.93
E
Eduardo • solo_traveller • pa
9
2026-05-29 • via Nuitee
H
Haidy • solo_traveller • es
10
Comodidad
Pros:

Todo, un hotel
Muy lindo

Cons:

No tienen TV

2026-05-23 • via Nuitee
C
Christina • solo_traveller • us
10
Pros:

Great location, breakfast was excellent and the owner was so helpful with accommodating a late checkout and arranging transportation to the airport.

2026-05-16 • via Nuitee
A
Aline • couple • br
8
2026-05-16 • via Nuitee
D
David Frazier • couple • us
7
Pros:

I didn't stay. It was overbooked.

2026-05-12 • via Nuitee
A
Agata_S • couple • pl
9
Świetne miejsce do pobytu w Quito.
Pros:

Obiekt połozony w pobliżu historycznej cześci miasta. Można dojśc na piechotę. Ładne widoki z tarasu. Smaczne śniadania. Właściciel bardzo nam pomógł w lekko kryzysowej sytuacji. Ciekawa architektura samego budynku.

Cons:

Pokój był bez okna. W sumie nie sprawiało to problemu. I trudno poprawić :)

2026-05-07 • via Nuitee
C
Camila Ailen • couple • ar
10
Lugar para relajase en Quito
Pros:

Las instalaciones hermosas, con muchas plantas y buenas vistas. Está como dentro y fuera al mismo tiempo con los distintos balcones. El personal más que amables y siempre atentos. Cómodos los colchones, no se escuchan ruidos y la ducha agua caliente es muy buena!

Cons:

Nada, todo de 10

2026-05-04 • via Nuitee
M
Merilyn • couple • au
8
The friendly and welcoming staff made our stay all the more pleasant. They were always helpful
Pros:

Breakfast was ok for me but my husband would have joyed something more substantial.

Cons:

The traffic, dog barking noise was a bit much at times so would recommend if you have sleep issues to request a back of house room.

2026-05-02 • via Nuitee
G
Gabriele • couple • de
9
Schönes neueres Hotel mit sehr hilfsbereitem Personal
Pros:

Sehr schönes helles sauberes Hotel mit schönen Zimmern und gutem Frühstück. Das Personal hat sich sehr um uns bemüht.

Cons:

Quito insgesamt hat uns nicht so gut gefallen, da man abends eigentlich nicht mehr allein auf die Straße kann, dafür kann das Hotel aber nix.

2026-05-01 • via Nuitee
V
Vera • couple • at
10
we had a great time in Quito, the hotel was a very nice place with great staff to make us feel at home.
2026-04-23 • via Nuitee
C
celine • solo_traveller • fr
9
Parfait pour découvrir Quito
Pros:

Proximité du centre historique , même si beaucoup de dénivelé . Personnel très à l’écoute

2026-04-21 • via Nuitee
V
Verena • couple • at
9
Perfekt für 3 Tage! Wir würden wieder kommen.
Pros:

Die Lage und das sehr aufmerksame Personal. Wir bekamen am Abreisetag noch ein Frühstück to go weil wir um 6 Uhr abgeholt wurden.

Cons:

Das Hotel ist etwas hellhörig.

2026-04-13 • via Nuitee
J
José • solo_traveller • ch
10
Pros:

Exceptionnel un cadre magnifique un service en rapport avec le cadre et les hôtes toujours attentifs et de très bon conseil
Je recommande chaleureusement

Cons:

Rien tout était parfait

2026-04-13 • via Nuitee
A
Alison • couple • es
9
Funky, spacious hotel in Quito's historic centre, lovely staff, nice breakfasts
Pros:

The location was great, in the Historic Centre a short walk up the hill to Quito's Basilica or downhill to restaurants, bars and shops, and even at night we felt safe there. Casa Gardenia has a chic, open feel to it with great views from two lounges on different levels and a nice breakfast room and we felt very at home there. Andres and his manager Amanda were super helpful, and on the last day when the roads were closed for a religious procession, they helped us carry our heavy bags and cases up a steep hill to where we could get a taxi. Thanks to them, we were not delayed for our flight!

Cons:

All was good

2026-04-12 • via Nuitee
E
Elias • couple • no
10
Pros:

Lovely place in the old town! Super helpful staff!Really recommend :)

2026-04-07 • via Nuitee
B
Bispo • solo_traveller • br
8
Pros:

Walk distance to several attractions in the historic city center.
Very nice staff

Cons:

No TV in the room, what I confess, it was a great experience.

2026-04-06 • via Nuitee
C
Cathleen • couple • us
8
2026-03-31 • via Nuitee
N
Natalia • couple • cr
10
2026-03-26 • via Nuitee
A
Aleksandra • couple • pl
10
Bardzo miły pobyt w pięknym hoteliku w Quito
Pros:

Mały, rodzinny hotel w centrum historycznym Quito. Bezpiecznie. Bardzo czysto, przepiękny widok z części wspólnej. Kawa i herbata całą dobę. Przemiły właściciel hotelu. Serdecznie polecam! Bardzo smaczne śniadanie.

Cons:

Hotel jest przy ruchliwej uliczce, ale to urok centrum historycznego.

2026-03-19 • via Nuitee
מוטי • couple • il
10
מלון מיוחד , במרכז העיר העתיקה , ארוחת בוקר טובה, צוות מעולה ,
2026-03-17 • via Nuitee