The White Hart Hotel

Hotels
8.3 (2060 reviews)
Church Street , St Austell , GB
+44 1726 72100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Noise from outside
Issues with parking access

Categories

Cleanliness
7.96
Clean and well-maintained rooms with friendly staff.
Service
8.43
Staff were welcoming and helpful, with a special mention of attentive service.
Location
8.47
Central location near transportation and amenities.
Room Quality
8.12
Rooms were comfortable and spacious, with warm ambiance.
Amenities
8.35
Good amenities including a cozy lounge, breakfast service, and on-site dining.
Value for Money
8.41
Excellent value with good quality service and offerings.
Food and Beverage
8.46
Varied and delicious food options, with a special highlight on breakfast.
Overall Experience
8.23
Overall a lovely stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:46

Property Description

Central Location
Located in the heart of St. Austell, the White Hart Hotel offers convenience and accessibility to nearby attractions and transportation hubs.

Comfortable Accommodation
Experience spacious rooms with en suite bathrooms, free Wi-Fi, and essential amenities for a relaxing stay, including tea/coffee facilities and a work desk.

Delicious Dining Options
Indulge in a seasonal menu at Whites Restaurant, featuring locally sourced ingredients and fresh seafood. Enjoy a hearty English breakfast in the charming dining room and unwind at the bar with a selection of local ales.

Book your stay at the White Hart Hotel for a memorable experience in St. Austell.

Important information:

Due To COVID-19, the property is operating reduced opening hours in the bars and lounge.

Laundry service and luggage assistance are not available for the moment.

The property will only be offering a full table service breakfast using the whole of the downstairs area, to ensure social distancing. The main bar and lounge areas will be closed between 07:30 and 10.00, when breakfast is served.

Due to new additional cleaning and sanitizing procedures, rooms may be delayed for arrivals.

Please note that the bar is open late on Friday and Saturday nights, so guests may experience some noise.

Please note that free car parking spaces are on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Location

Guest Reviews

8.3
Based on 2060 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 8.12
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.23
J
Jurgen • couple • nl
4
Matig
Pros:

Best een leuk gezellig hotel. Prima ontbijt en diner.

Cons:

Helaas op vrijdag aangekomen voor twee overnachtingen. De nacht was verschrikkelijk, wat een lawaai buiten tot diep in de nacht. De volgende morgen vertrokken. Zaterdagavond zal niet veel beter zijn. Parkeren is lastig zeker als je door het personeel zonder code voor toegang op pad wordt gestuurd.

2026-10-24 • via Nuitee
P
Paul • solo_traveller • gb
9
The friendly staff the very good chefs wil be back
Pros:

The excellent staff

Cons:

The stairs

2026-10-24 • via Nuitee
P
Paul • couple • gb
9
Nice hotel, centrally located in St Austell with great staff
Pros:

Staff were all very friendly from check in to bar/restaurant staff. Location good and proved great value for money. Food in restaurant good quality and very tasty.

Cons:

Nothing not to like.

2026-10-24 • via Nuitee
R
Roma • family_with_children • gb
6
Pros:

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The White Hart Hotel

4.3

(793)‧2-star hotel

Overview

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Reviews

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proximity to eden project9

good shower6

welcoming staff19

spacious bathroom2

+6

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Roma Ward

Local Guide·59 reviews·89 photos

6 hours ago

New

Holiday | Solo

Arrived to what seemed to be a untrained receptionist trying to hand a blind woman an A4 piece of paper to read with emergency photos numbers and other hotel information. When she said she couldn't see it he said OK, take it to your room … More



ken Smith

5 reviews

a month ago

My wife and I stayed here last week for a break - Sunday until Thursday. What a lovely place to stay. We were greeted warmly and made to feel comfortable straight away. The staff couldn’t do enough for us and there is a warm and welcoming … More

❤️1



The White Hart Hotel (owner)

a month ago

Thank you so much, Tracy and Kenny, for such a wonderful 5-star review! It really means a lot to us to hear how much you enjoyed your break and that you felt so welcome and comfortable from the moment you arrived.
We're especially pleased you enjoyed the food and the warm, freshly cooked meals. Your kind words about the team are greatly appreciated, and we'll be sure to pass your lovely comments on to Michel, Andrew and our colleague behind the bar — I'm sure they'll be delighted to hear them!
It was an absolute pleasure having you both stay with us, and we're so glad to hear you'll be coming back. We look forward to welcoming you back to the White Hart very soon! 😊
Thank you again, Tracy and Kenny, and all the very best from everyone here at the White Hart.



Patsy Eyles

4 reviews·4 photos

5 months ago

Holiday | Friends

We had the chance to dine here for Sunday Roast which was absolutely delicious and plentiful.

Cons:

See above

2026-10-23 • via Nuitee
F
Florian • solo_traveller • at
9
2026-10-23 • via Nuitee
J
Judith • couple • gb
10
Great central location . Excellent food and staff .
Pros:

Lovely suite . Excellent breakfast and evening meal . Really friendly staff. Great location 😊

Cons:

Suite under function room so quits noisy . No fresh toiletries in bathroom old used bottles. Had microwave/fridge but no crockery if you wanted to heat something up. Make clear where car parking is on original details

2026-10-23 • via Nuitee
T
Tracey • family_with_children • gb
10
2026-10-23 • via Nuitee
M
Maryann • couple • us
9
Hotel was convenient, staff lovely and helpful. Would stay again!
Pros:

Great breakfast. Good location. Wonderful staff!
Mevagissey near by with great restaurants!!

Cons:

No elevator, but fairly common in England.

2026-10-22 • via Nuitee
K
Kev • family_with_children • gb
8
Pros:

Location, breakfast & staff

Cons:

Nil

2026-10-22 • via Nuitee
P
Patrick • family_with_children • hk
10
Wonderful service
Pros:

The sincere service of staff is excellent. I highly recommend anyone to stay in this place.

2026-10-22 • via Nuitee
W
wiggins • solo_traveller • gb
9
Great place to stay, especially if you can stay in the downstairs flat
Pros:

Great room, great staff, excellent food and has its own car park

2026-10-21 • via Nuitee
D
Dott • couple • gb
9
great place to stay
Pros:

Friendly place - full of character

2026-10-21 • via Nuitee
M
Madeleine • couple • se
10
I would love to come back!
Pros:

Lovely little hotel with nice room, nice lobby, diningbar. Very close to the trainstation and city center. Friendly staff.

2026-10-19 • via Nuitee
A
Anthony • solo_traveller • gb
9
Quite enjoyable
Pros:

Everything that I required

Cons:

Not the fault of The Hotel.
Vagrants squatting/ overnighting on the pavement opposite the hotel.
A lot of noise until 03:00

2026-10-19 • via Nuitee
M
Mark • couple • gb
9
Fantastic. Location perfect. Was looked after very well!
Pros:

Bed. Facilities. Location. Parking. Staff friendliness & attentiveness. Breakfast.

Cons:

The Church Bells! Although this is nothing to do with the Hotel of course :D

2026-10-19 • via Nuitee
K
Kate • couple • gb
8
2026-10-18 • via Nuitee
S
Susan • couple • gb
10
Well worth a visit.
Pros:

All meals exdeellent. Good selection on menu. Rooms comfortable with all amenities needed. Staff all friendly. Great location for access to public transport. Good base for travelling in the area.

2026-10-18 • via Nuitee
U
Urs • couple • pt
7
Gut wie erwartet
Pros:

Gutes Frühstück. Lage des Hotel für Ausflüge gut.

Cons:

Nichts zu bemängeln

2026-10-17 • via Nuitee
C
Clair • couple • gb
8
Great stop over in good location. Friendly staff
Pros:

Good location, good parking. Friendly staff nice clean comfy room

2026-10-16 • via Nuitee
J
Janet • solo_traveller • gb
7
October 13th 2026 White Hart St Austell
Pros:

The communication on arrival was excellent.
The staff members were all amazing.
The food was outstanding & the speed of service was a credit to your establishment.

Cons:

Our bedroom floor was extremely uneven (putting it mildly). We only had one towel between the two of us.
The shower height adjustment pole was barely attached to the wall. Whilst adjusting the shower head height, the pole it slides on, came out of the bottom bracket.
Whilst my partner was showering, it was discovered that the shower waste was blocked & nearly overflowed.

2026-10-15 • via Nuitee