The White Hart Hotel

Hotels
8.3 (2060 reviews)
Church Street , St Austell , GB
+44 1726 72100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Noise from outside
Issues with parking access

Categories

Cleanliness
7.96
Clean and well-maintained rooms with friendly staff.
Service
8.43
Staff were welcoming and helpful, with a special mention of attentive service.
Location
8.47
Central location near transportation and amenities.
Room Quality
8.12
Rooms were comfortable and spacious, with warm ambiance.
Amenities
8.35
Good amenities including a cozy lounge, breakfast service, and on-site dining.
Value for Money
8.41
Excellent value with good quality service and offerings.
Food and Beverage
8.46
Varied and delicious food options, with a special highlight on breakfast.
Overall Experience
8.23
Overall a lovely stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:46

Property Description

Central Location
Located in the heart of St. Austell, the White Hart Hotel offers convenience and accessibility to nearby attractions and transportation hubs.

Comfortable Accommodation
Experience spacious rooms with en suite bathrooms, free Wi-Fi, and essential amenities for a relaxing stay, including tea/coffee facilities and a work desk.

Delicious Dining Options
Indulge in a seasonal menu at Whites Restaurant, featuring locally sourced ingredients and fresh seafood. Enjoy a hearty English breakfast in the charming dining room and unwind at the bar with a selection of local ales.

Book your stay at the White Hart Hotel for a memorable experience in St. Austell.

Important information:

Due To COVID-19, the property is operating reduced opening hours in the bars and lounge.

Laundry service and luggage assistance are not available for the moment.

The property will only be offering a full table service breakfast using the whole of the downstairs area, to ensure social distancing. The main bar and lounge areas will be closed between 07:30 and 10.00, when breakfast is served.

Due to new additional cleaning and sanitizing procedures, rooms may be delayed for arrivals.

Please note that the bar is open late on Friday and Saturday nights, so guests may experience some noise.

Please note that free car parking spaces are on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Location

Guest Reviews

8.3
Based on 2060 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 8.12
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.23
T
Theo • couple • au
10
The friendly atmosphere, excellent food made for an very enjoyable stay.
Pros:

The hotel staff made the stay that more enjoyable, they were very helpful from the moment we walked in and even prior to our arrival they answered all of our prearrival questions over the phone.
the food and food service at breakfast and dinner was some of the best we have encountered on our tour around the southwest of England.

2026-09-19 • via Nuitee
M
Maria • solo_traveller • nl
8
2026-09-19 • via Nuitee
J
Jonathan • family_with_children • be
7
OK hotel, but a little pricey for what you get.
Pros:

-

Cons:

It was a room booked for two adults. Two room keys would have been good.

2026-09-19 • via Nuitee
D
Don Brown14 • solo_traveller • gb
7
2026-09-19 • via Nuitee
L
Lindsey • solo_traveller • gb
3
Poor night's sleep
Pros:

Very outdated property. The exterior was very attractive and traditional Georgian. Unfortunately, the interior needs upgrading. Everything looks as if it has been furnished and decorated on a budget. The matress was especially poor quality and was so soft it felt like sleeping on a water bed. It was the worst night's sleep I have ever had. Please realise that there isn't a lift , with three flights of steep stairs to reach the second floor. The last flight was without a handrail and was extremely challenging.

Cons:

The steepness of the stairs. Lack of handrail. The matress was very very poor quality. I would not recommend staying here for anyone over 40years or having even minor mobility issues. Lack of handrail on final flight of stairs is definitely a health and safety concern !

2026-09-18 • via Nuitee
M
Mike54245 • solo_traveller • gb
9
Best in St Austell
Pros:

Struggling to find any faults. Staff were excellent and shout out to the barman, good chats and recommendations of local places. Great served breakfast. Room was spotless, bed was super comfy. Close to the town and train/bus station for links to Eden Project which is why we were there.

Cons:

The shower head exploded off during use but I could put this under positives as it made my son laugh more than I've ever seen, core memory for sure.

2026-09-18 • via Nuitee
D
David • couple • gb
10
2026-09-18 • via Nuitee
T
Tony • solo_traveller • gb
5
2026-09-17 • via Nuitee
B
Briggs • couple • gb
8
Brilliant staff and great breakfast
Pros:

The staff were really friendly and the breakfast was great. We had a small issue that was flagged to staff who responded efficiently and professionally. The hotel offered good value for money and is located very close to the train station.

Cons:

The room was hot, a fan was provided but it was still a little uncomfortable.

2026-09-17 • via Nuitee
B
Bruno • extended_group • fr
9
2026-09-17 • via Nuitee
K
Kathy • solo_traveller • gb
9
Pros:

Super location with parking. Staff were absolutely lovely and really helpful

Cons:

The air-conditioning unit outside our window

2026-09-17 • via Nuitee
N
NIGEL • couple • gb
9
Pros:

Friendly staff and very good restaurant food.

2026-09-16 • via Nuitee
H
Hastetter • solo_traveller • de
10
2026-09-16 • via Nuitee
C
Clive Maurice • couple • gb
7
Centrally located stop over in St Austell
Pros:

Good location, free parking, bar and restaurant below room, bright bathroom.

Cons:

Cobwebs on the ceiling and centre light, room too small, no room for suitcase, very poor TV signal, bed too soft.

2026-09-13 • via Nuitee
M
Malcolm • solo_traveller • gb
10
Pros:

The staff are wonderful. Nothing to much trouble for them
The hotel has a warm homely atmosphere.
The food is excellent.
The proximity to the train / bus station is excellent.

Cons:

I really don't have any negatives.

2026-09-12 • via Nuitee
H
Heiko • family_with_children • de
10
Sehr gut!
Pros:

Wir wurden sehr freundlich empfangen und hatten ein gut renoviertes Zimmer im Keller. Sowohl das Frühstück, als auch die Möglichkeit im Restaurant zum Abendessen sind sehr gut. Es ist lecker, reichhaltig und mit tollem Service.
Es gibt einen kostenlosen Parkplatz auf der anderen Straßenseite.

Cons:

Da gibt es nichts!

2026-09-12 • via Nuitee
K
Karl • solo_traveller • gb
9
Pros:

Hotel bar and room

Cons:

Nothing

2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
10
White Hart
Pros:

Clean, friendly, large room, great food. Good location

2026-09-11 • via Nuitee
S
segolene • couple • fr
10
Hôtel fonctionnel
Pros:

La situation
Bon rapport qualité prix
Personnel aimable

2026-09-11 • via Nuitee
R
Randy • couple • au
10
2026-09-11 • via Nuitee