The White Hart Hotel

Hotels
8.3 (1925 reviews)
Church Street , St Austell , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Noise from outside
Issues with parking access

Categories

Cleanliness
7.96
Clean and well-maintained rooms with friendly staff.
Service
8.43
Staff were welcoming and helpful, with a special mention of attentive service.
Location
8.47
Central location near transportation and amenities.
Room Quality
8.12
Rooms were comfortable and spacious, with warm ambiance.
Amenities
8.35
Good amenities including a cozy lounge, breakfast service, and on-site dining.
Value for Money
8.41
Excellent value with good quality service and offerings.
Food and Beverage
8.46
Varied and delicious food options, with a special highlight on breakfast.
Overall Experience
8.23
Overall a lovely stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:46

Property Description

Central Location
Located in the heart of St. Austell, the White Hart Hotel offers convenience and accessibility to nearby attractions and transportation hubs.

Comfortable Accommodation
Experience spacious rooms with en suite bathrooms, free Wi-Fi, and essential amenities for a relaxing stay, including tea/coffee facilities and a work desk.

Delicious Dining Options
Indulge in a seasonal menu at Whites Restaurant, featuring locally sourced ingredients and fresh seafood. Enjoy a hearty English breakfast in the charming dining room and unwind at the bar with a selection of local ales.

Book your stay at the White Hart Hotel for a memorable experience in St. Austell.

Important information:

Due To COVID-19, the property is operating reduced opening hours in the bars and lounge.

Laundry service and luggage assistance are not available for the moment.

The property will only be offering a full table service breakfast using the whole of the downstairs area, to ensure social distancing. The main bar and lounge areas will be closed between 07:30 and 10.00, when breakfast is served.

Due to new additional cleaning and sanitizing procedures, rooms may be delayed for arrivals.

Please note that the bar is open late on Friday and Saturday nights, so guests may experience some noise.

Please note that free car parking spaces are on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1925 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 8.12
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.23
M
Michael • couple • gb
9
Something special about the place!
Pros:

Andrew set the standard for a lovely homely welcome and stay.

Cons:

Slightly tired surroundings in no way spoilt our stay.

2026-07-04 • via Nuitee
P
Pia • solo_traveller • se
9
Pros:

Mycket trevligt och mysigt hotell. Traditionellt och härlig atmosfär, man känner sig välkommen. Nära till tågstationen och St Austell är en bra utgångspunkt i Cornwall. Mycket bra frukost och mycket bra restaurang med vällagad mat och brett utbud. Kommer gärna tillbaka!

Cons:

-

2026-07-01 • via Nuitee
A
Andrew • couple • gb
8
2026-06-30 • via Nuitee
T
Thierry • family_with_children • fr
9
Une bonne étape
Pros:

Accueil sympathique. Parking sur place. Bon dîner au pub. Hôtel central proche de la gare et des bus. Très grande chambre donnant sur l'église.

Cons:

Escaliers un peu raides.

2026-06-30 • via Nuitee
K
Ken E. • extended_group • no
10
2026-06-30 • via Nuitee
C
CHRIS • extended_group • gb
6
Pros:

Although the room was a bit tired, I thought it was excellent value for money. Evening meal and breakfast were good and the staff were pleasant and efficient

2026-06-30 • via Nuitee
B
Brown • extended_group • gb
10
Room with hart
Pros:

Breakfast was lovely served hot. Nice choice. I was in room.13 was on top floor nice layout and clean. Nice deco

Cons:

Bed was abit soft. Also booked with my friend and she was in another part of building.

2026-06-29 • via Nuitee
P
Powell • solo_traveller • gb
10
Perfect base
Pros:

Lovely hotel, lovely staff and great food. Bed was very comfortable and everything I needed was in the room. A great base to explore Cornwall.

Cons:

Nothing I didnt like.

2026-06-29 • via Nuitee
W
W R Ward • solo_traveller • gb
7
Pros:

A good basic hotel, good value for money.
All staff were good, made you feel at home

Cons:

Hotel is in need of a update, but under the present circumstances I fully understand why this is not possible

2026-06-29 • via Nuitee
L
Linda • couple • gb
7
The food was excellent and good value for money
Pros:

Staff were helpful and friendly

Cons:

Room was a little tired

2026-06-28 • via Nuitee
B
Bernadette • solo_traveller • ie
8
2026-06-25 • via Nuitee
M
Michael • couple • de
7
Pros:

freundliches Personal.

Cons:

kleine Zimmer.

2026-06-25 • via Nuitee
A
Annie • solo_traveller • gb
10
Great hotel for the price
Pros:

Fantastic location to visit various attractions such as Eden Project, Heligan, Charlestown, Newquay. Very friendly staff. Great food. Comfy bed and pillows.

2026-06-25 • via Nuitee
J
Jacqueline • couple • ca
10
A perfect place to stay
Pros:

Central location, well appointed large clean room, great atmosphere. The staff were absolutely amazing, very accommodating and helpful and the dining was great - thanks to the kitchen staff, great food selection and very tasty.

2026-06-24 • via Nuitee
M
mATT • couple • ie
9
We travelled from Dublin to see Snow Patrol at Eden Sessions
Pros:

Friendly staff, Good breakfast, comfy bed, near bus and rail station

Cons:

all good

2026-06-23 • via Nuitee
B
brigitte • extended_group • ch
10
Schöner Aufenthalt in sehr angenehmer Atmosfähre
Pros:

Sehr schöne und saubere Unterkunft

Cons:

Nichts

2026-06-23 • via Nuitee
D
Dean • couple • gb
8
It was the staff that made it.
Pros:

The staff were really nice I was quite daunted by the fact that our room was several floors up, but one of the staff members was kind enough to carry my suitcase up there. I was glad there was parking, even though it was a short distance from the hotel, but it seemed secure. Breakfast was surprisingly good.

Cons:

As you can expect, the room was quite small. If you are not very mobile, it can be quite a challenge getting up and down a lot of stairs. The shower was in a bath tub, which is always a bit risky climbing in and out of if you're mature.

2026-06-23 • via Nuitee
R
Roberto • solo_traveller • ch
8
Pros:

Die Lage ist sehr gut sehr nah an der Bus und Zug Bahnhof, von wo aus alles erreich bar ist. Das Frühstück war OK. Das Restaurant bietet gute Menü.

Cons:

Es gibt kein Frühstück Buffet es muss alles bestellt.

2026-06-23 • via Nuitee
F
FRANCISCA • solo_traveller • es
9
2026-06-22 • via Nuitee
L
Linda • solo_traveller • gb
10
Pros:

Staffordshire were friendly and very flexible. A special mention to Saith for went out of her way to help.

2026-06-22 • via Nuitee