Children allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Japanese garden
Health or beauty spa nearby
Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Vintage charm
Strategic location
Cons:
Cleanliness issues
Inconsistent breakfast quality
Hard bed

Categories

Cleanliness
6.73
Concerns about dirtiness in the bathroom and a cockroach in the room.
Service
8.7
Friendly and helpful staff appreciated by guests.
Location
8.74
Centrally located and convenient for families.
Room Quality
7.69
Some issues with hard mattresses and bedding quality.
Amenities
8.22
Jacuzzi and spacious property, though some minor repairs needed.
Value for Money
7.68
Generally a good experience, but missed potential in breakfast.
Food and Beverage
6.73
Breakfast quality was criticized and lacked variety.
Overall Experience
8.7
Pleasant stay with a vintage atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Charming Heritage Setting
Experience a stay in a boutique hotel nestled within historic 1940s shophouses, ideal for exploring George Town.

Elegant and Unique Rooms
Indulge in rooms adorned with antique furniture, restored wooden flooring, and Asian art pieces, complete with modern amenities and luxurious spa baths.

Convenient Location
Discover local hawker delights at Gurney Drive just a 7-minute drive away, and unwind at Batu Ferringgi Beach within a 20-minute drive from the UNESCO World Heritage Site of George Town.

Book now to immerse yourself in the rich history and modern comforts of Hotel Penaga.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Payments using debit cards are not accepted at this property. Card payments must be made using most major credit cards only. (See policies for list of accepted cards)
Please note that full payment will be deducted from your credit card at least 7 days prior to arrival. For more information and invoice/receipt, please approach the front desk upon check-in.
The hotel requires guests to provide their booking confirmation and credit card imprint/cash upon check-in to cover incidental charges.
Extra Breakfast per person:
- Adult (including 12 years old and above) – MYR 28
- Children (4-11 years) – MYR 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 7 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3203 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 8.7
K
Kristina Tasya • couple • my
10
2026-06-13 • via Nuitee
W
Wee Lin • family_with_children • sg
8
Good Peranakan flavour with an excellent location.
2026-06-12 • via Nuitee
A
Ah Noy • couple • au
5
Not what I expected as advertised.
Pros:

Breakfast was basic, location is excellent for variois food experience.

Cons:

Address on booking website is incorrect, had to contact hotel for correct address to complete arrival form.
Bed linen and towels are of poor quality and has a musty odour. Housekeeping is not daily, needs to be requests for it. TV signal is slow and poor.

2026-06-10 • via Nuitee
M
Michaela • solo_traveller • ch
8
2026-06-08 • via Nuitee
A
azlie • solo_traveller • my
10
Pros:

in town.. near to go anywhere market near by.. walk distances.. so happy.. less drive

2026-06-07 • via Nuitee
S
Stephen • family_with_children • au
10
2026-06-07 • via Nuitee
N
NURUL • solo_traveller • my
9
2026-06-06 • via Nuitee
S
Subramanian • solo_traveller • in
8
2026-06-06 • via Nuitee
G
gracie • solo_traveller • id
7
Thank you so much
Pros:

It’s a good hotel, I got the jacuzzi , thank you so much, we got 2 bed room. The breakfast simple but so delicious 🩷, the staff so nice

Cons:

The smell of the wood. And the bed i think you should renew

2026-06-04 • via Nuitee
J
jose • extended_group • es
9
Pros:

El alojamiento era enorme!! Nos quedamos 5 personas y fue muy cómodo. Es verdad que necesita mejorar algunos detalles del alojamiento que están anticuados y estropeados pero en relación al precio está muy bien. El desayuno muy bueno también.

2026-06-03 • via Nuitee
D
Daniel Remegius • solo_traveller • my
6
Pros:

Easy move around

Cons:

Noisy road

2026-06-01 • via Nuitee
E
Eunice • family_with_children • sg
7
It was nice except for a few hiccups.
Pros:

The heritage feel

Cons:

It was quite dark and there was not enough towels and beds

2026-05-29 • via Nuitee
V
Vonarx • solo_traveller • au
7
Pros:

A grand building, safe area, markets nearby walk.

Cons:

Wooden ceiling in our room meant sounds from floor above transmitted below.
Internet access very unreliable.

2026-05-29 • via Nuitee
K
Khairul NizaN • family_with_children • my
7
Pros:

Like the architecture, history

Cons:

Aircond not cool enough

2026-05-27 • via Nuitee
L
lorinda • solo_traveller • re
9
Pros:

La taille du logement, la déco et le confort

Cons:

L'accueil assez froid

2026-05-24 • via Nuitee
J
Jonathan • extended_group • gb
3
Disappointed in the maintenance/upkeep of the property and customer service
Pros:

Location

Cons:

Unfortunately, the experience fell well below expectations due to several issues encountered during the stay. Firstly, there was a leaking roof in the property, which was both inconvenient and concerning. In addition, the fridge in the room was broken on the first night, meaning we were unable to properly store food and drinks.

What was most disappointing, however, was the poor level of customer service provided at check-in. The receptionist was particularly unhelpful and did not appear interested in assisting with the issues raised or making us feel welcome.

2026-05-22 • via Nuitee
H
Hanina • solo_traveller • my
9
Pros:

For the unit we got, it was value for the money

The rustic atmosphere took us back in time

Location is perfect, nearby all the places we wanted to go to

The large jacuzzi in the unit made up for lack of swimming pool at the property

Cons:

No shower cream at bathroom ground floor

2026-05-17 • via Nuitee
W
Webb • couple • au
7
Overall it was a great experience, comfortable, clean and great friendly staff.
Pros:

Great location, well appointed, great view from the balcony. Breakfast was great and staff were friendly and helpful.

Cons:

Room servicing was a little slow on some days but was generally ok, I found the bed to be quite hard and not really comfortable. The advertising stated that there was a pool, however this has been converted to a fishpond so that really needs updating.

2026-05-15 • via Nuitee
R
RUDOLF • couple • us
7
2026-05-10 • via Nuitee
Y
Yusaini • solo_traveller • my
8
2026-05-10 • via Nuitee