Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Vintage charm
Strategic location
Cons:
Cleanliness issues
Inconsistent breakfast quality
Hard bed

Categories

Cleanliness
6.73
Concerns about dirtiness in the bathroom and a cockroach in the room.
Service
8.7
Friendly and helpful staff appreciated by guests.
Location
8.74
Centrally located and convenient for families.
Room Quality
7.69
Some issues with hard mattresses and bedding quality.
Amenities
8.22
Jacuzzi and spacious property, though some minor repairs needed.
Value for Money
7.68
Generally a good experience, but missed potential in breakfast.
Food and Beverage
6.73
Breakfast quality was criticized and lacked variety.
Overall Experience
8.7
Pleasant stay with a vintage atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Charming Heritage Setting
Experience a stay in a boutique hotel nestled within historic 1940s shophouses, ideal for exploring George Town.

Elegant and Unique Rooms
Indulge in rooms adorned with antique furniture, restored wooden flooring, and Asian art pieces, complete with modern amenities and luxurious spa baths.

Convenient Location
Discover local hawker delights at Gurney Drive just a 7-minute drive away, and unwind at Batu Ferringgi Beach within a 20-minute drive from the UNESCO World Heritage Site of George Town.

Book now to immerse yourself in the rich history and modern comforts of Hotel Penaga.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Payments using debit cards are not accepted at this property. Card payments must be made using most major credit cards only. (See policies for list of accepted cards)
Please note that full payment will be deducted from your credit card at least 7 days prior to arrival. For more information and invoice/receipt, please approach the front desk upon check-in.
The hotel requires guests to provide their booking confirmation and credit card imprint/cash upon check-in to cover incidental charges.
Extra Breakfast per person:
- Adult (including 12 years old and above) – MYR 28
- Children (4-11 years) – MYR 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 7 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3209 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 8.7
K
Khairul Aizad • family_with_children • my
2
Not coming again
Pros:

Location is excellent.breakfast staffs were good

Cons:

Clealiness of room and bathroom is bad

2026-07-04 • via Nuitee
J
Jayanthy • solo_traveller • my
7
good
Pros:

i love the room jaccuzzi, and the location on the hotel is so prime.

Cons:

I wish that there would be more choices of breakfast. For the two days I stayed there, they served noodles on both days. It would be nicer if they switched to alternative dishes.

2026-07-01 • via Nuitee
N
Nurudin Sharoof • family_with_children • us
2
Save your money and stay elsewhere.
Pros:

Location is amazing and that’s it. Nothing else.

Cons:

We booked the 3 bedrooms property and another room in the main building. My review is mainly for the two-storey shoplot that was converted into a family unit and it was not well kept at all. The paint on the wall was peeling everywhere, the bathrooms were just downright disgusting to say the least. Mold was visible on the bathroom floor, under the sink, in the shower stall, the smell was horrid and I could go on and on. The jacuzzi on the first floor was not draining well and it was dirty when we first arrived. The fridge was not clean and the kitchenette was not fully stocked with appropriate utensils. There were dust on the beddings, on the living room furniture and the floor was not vacuumed properly as there was trash on the floor left by the previous occupants everywhere. Highly disappointed with the stay and will not repeat again.

2026-06-28 • via Nuitee
E
Eva Maria • extended_group • es
8
Decoración y ubicación de 10
Pros:

Una decoración oriental preciosa. La ubicación muy buena. Cogimos este hotel por problemas en otro y fueron muy ágiles en prepáranos la habitación (bueno apartamento 2 dormitorios, 2 baños, cocina, jardín con jacuzzy, saloncito) otra cosa es que una de mis amigas no sé encontraba bien y no bajo a desayunar. Pedimos si podíamos llevarle un vaso de leche y nos lo prepararon para llevar con unos cruasán, mermelada, mantequilla… todo un detalle que agradecimos.

Cons:

Es una pena porque en los baños, los muebles de lavabo eran muebles chinos preciosos pero se encontraban un poco deteriorados. En uno de las duchas no conseguimos agua caliente.

2026-06-28 • via Nuitee
J
Juan Jose • family_with_children • es
9
Gran ubicación, mejor relación calidad/precio, pero necesitan cambiar colchones cuanto antes
Pros:

Ubicación y tamaño habitación, junto relación calidad-precio

Cons:

Colchones necesitan un cambio “ayer”.

2026-06-27 • via Nuitee
I
Ida • couple • nz
9
2026-06-26 • via Nuitee
R
Raja Shahrulnizam • family_with_children • my
5
Pros:

I love the space

Cons:

Plug points in the bedrooms & toilet not working. Please check the wiring. To add aircond at the living hall so that we could spend more time there before we go the bed.

2026-06-21 • via Nuitee
J
Jacopo • solo_traveller • it
9
Ottimo!
Pros:

Hotel in posizione ottima per visitare comodamente George Town e le principali attrazioni della zona.

Lo staff è stato sempre accogliente, cordiale e disponibile per ogni richiesta.

La camera era davvero spaziosa, dotata di un terrazzino con vista interna e di un ampio bagno con doccia e vasca idromassaggio.

Esperienza molto positiva, assolutamente consigliato!

2026-06-21 • via Nuitee
Z
Zan • couple • my
8
Pros:

Clean, beautiful, comfortable and great location.

Cons:

Breakfast is a little dull with little options.

2026-06-21 • via Nuitee
J
Javier • solo_traveller • es
1
DO NOT STAY AT THIS HOTEL
Pros:

Just the location

Cons:

Apart from the location, our experience couldn’t have been worse.

Our room had COCKROACHES, it wasn’t clean at all, the bathroom leaked water all over the floor, and the noise was unbearable.

What was even worse, however, was the attitude of the housekeeper. He was extremely rude and unfriendly.
We asked for insect spray, but instead he came to our room to look for the cockroaches. Of course, they hide when there’s movement. Since he couldn’t find them, he refused to spray the room and even asked us for proof! Just take a look at the other reviews on this page.

We received neither an apology nor a refund. In the end, they moved us to another room in a different building. It didn’t have cockroaches, but it was much smaller and in worse condition.

Thank goodness we only stayed for one night. An awful experience.

2026-06-20 • via Nuitee
K
Kristina Tasya • couple • my
10
2026-06-13 • via Nuitee
W
Wee Lin • family_with_children • sg
8
Good Peranakan flavour with an excellent location.
2026-06-12 • via Nuitee
A
Ah Noy • couple • au
5
Not what I expected as advertised.
Pros:

Breakfast was basic, location is excellent for variois food experience.

Cons:

Address on booking website is incorrect, had to contact hotel for correct address to complete arrival form.
Bed linen and towels are of poor quality and has a musty odour. Housekeeping is not daily, needs to be requests for it. TV signal is slow and poor.

2026-06-10 • via Nuitee
M
Michaela • solo_traveller • ch
8
2026-06-08 • via Nuitee
A
azlie • solo_traveller • my
10
Pros:

in town.. near to go anywhere market near by.. walk distances.. so happy.. less drive

2026-06-07 • via Nuitee
S
Stephen • family_with_children • au
10
2026-06-07 • via Nuitee
S
Subramanian • solo_traveller • in
8
2026-06-06 • via Nuitee
N
NURUL • solo_traveller • my
9
2026-06-06 • via Nuitee
G
gracie • solo_traveller • id
7
Thank you so much
Pros:

It’s a good hotel, I got the jacuzzi , thank you so much, we got 2 bed room. The breakfast simple but so delicious 🩷, the staff so nice

Cons:

The smell of the wood. And the bed i think you should renew

2026-06-04 • via Nuitee
J
jose • extended_group • es
9
Pros:

El alojamiento era enorme!! Nos quedamos 5 personas y fue muy cómodo. Es verdad que necesita mejorar algunos detalles del alojamiento que están anticuados y estropeados pero en relación al precio está muy bien. El desayuno muy bueno también.

2026-06-03 • via Nuitee