Courtyard par Marriott Montréal Centre-ville

Hotels
Courtyard by Marriott
8.8 (1927 reviews)
380 René-Lévesque Boulevard West , Montréal , ca

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and spacious rooms
Cons:
Issues with cleanliness
High parking fees
Variable room quality

Categories

Cleanliness
8.01
Mixed sentiments; issues highlighted with dirty rooms and old flooring, but several reviews mention clean rooms.
Service
9.48
Overall positive sentiment with staff described as helpful and courteous.
Location
9.52
Highly praised for central location, close to attractions.
Room Quality
8.47
Spacious and modern rooms mentioned, but some issues with room conditions noted.
Amenities
8.5
Good amenities like a pool and spa, but some problems with lighting and elevator.
Value for Money
8.46
General sentiment is good, but parking fees and mixed reviews on value impact the score.
Food and Beverage
9.01
Generally positive reviews about food quality; breakfast and restaurant offerings mentioned.
Overall Experience
8.98
Overall experiences varied; some great stays, but significant negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:03

Property Description

Luxurious Amenities
Indulge in the indoor rooftop pool, hot tub, sauna, and fitness room at Courtyard by Marriott Montreal Downtown. Relax and unwind in style during your stay.

Gourmet Dining
Savor delicious meals at Le Darlington, the hotel's restaurant offering breakfast, lunch, and dinner options. Enjoy the convenience of room service or unwind on the outdoor terrace for a delightful dining experience.

Convenient Location
Situated in Montreal's bustling business district, the hotel is a short walk from the Centre Mont-Royal Convention Centre and Montréal’s Underground City. Explore the city with ease from this centrally located gem.

Book your stay at Courtyard by Marriott Montreal Downtown for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 35.99 per day.

Location

Guest Reviews

8.8
Based on 1927 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
S
Syeda Farah Kaleem solo_traveller ca
9
Pros:

Location.
Cleanliness.
Service.
Everything.

Cons:

Nothing honesty.

2026-06-19 via Nuitee
F
Frédéric solo_traveller ca
10
2026-06-19 via Nuitee
E
ELENA solo_traveller pe
10
Pros:

La hospitalidad del personal

Cons:

Nada

2026-06-18 via Nuitee
P
Pauline couple gb
9
Sight seeing ( road trip ) lovely hotel with friendly staff and excellent location
Pros:

Receptionist was very friendly and welcoming.
The location was very good , the bed was extremely comfortable.
The coffee counter within the hotel was ideal for when we had an early start to our day for a day trip .

2026-06-17 via Nuitee
L
Lanoue solo_traveller ca
9
2026-06-15 via Nuitee
M
Marc-André solo_traveller ca
10
Pros:

Personnel très courtois et compréhensif!

Cons:

Tout était splendide!

2026-06-15 via Nuitee
L
Liheng couple ca
9
2026-06-15 via Nuitee
A
Annabel couple us
8
2026-06-13 via Nuitee
J
John couple ie
10
Fantastic experience in Montreal
Pros:

Hotel is located very close to the train station, which was perfect for us as we travelled from Kingston by train. The hotel is spotlessly clean. Our double queen room was very spacious. We thoroughly enjoyed our stay

Cons:

Nothing

2026-06-12 via Nuitee
D
Departure649380 Family
2
Beware when booking
Pros:

Beware when booking with Bonvoy as their booking system bumped me from the downtown property to the midtown property ruining my daughter's graduation for my 2 nights stay. When I arrived at hotel I was told I didn't have a reservation there and had been booking this same hotel for 5 years now for visit to montreal to see my daughter and was told there was a big playoff game and there were no rooms available and front desk said you probably got bumped as it was very busy and other hotel was only 8 minutes down the street three hours later bonvoy asked me to cancel my reservation and booked me another room right next door at Ac hotel for $600 more and was told 8 days later after canceling my first reservation which then I was told was prepaid and no refund of another $600 out $1000 after it was all said and done ...great bait and switch. Hate to see how they treat their regular clients you really know how to ruin a special occasion

Sincerely Antonio Correia

2026-06-10 via Tripadvisor
A
Alexandra solo_traveller ca
9
2026-06-10 via Nuitee
M
Margaretha couple at
8
Pros:

Parkplatz problemlos!

Cons:

Unser Zimmer Richtung Strasse war laut!

2026-06-10 via Nuitee
S
Sanchez solo_traveller ca
8
2026-06-09 via Nuitee
W
winniecO767JM Family
4
Disappointed & annoyed
Pros:

Disappointed: Room not cleaned in spite of repeated reminders.

No way to make a hot cup of tea & couldn't sleep well due to noise made by A/C & traffic outside. Also got scared & wakened up by fire alarm test without warning.

2026-06-08 via Tripadvisor
S
Saheli extended_group ca
7
2026-06-08 via Nuitee
V
Vanessa family_with_children ca
7
2026-06-08 via Nuitee
M
Maud extended_group fr
10
2026-06-07 via Nuitee
D
Dana extended_group ca
8
2026-06-04 via Nuitee
A
alaind530 Business Hamburg
4
Outdated, Noisy and Poor Customer Service
Pros:

From beginning to end, this stay was a series of disappointments.

The room itself feels outdated and clearly lacks proper maintenance. The refrigerator was extremely noisy — something you simply do not expect in a good hotel, especially at this price level. The same applies to the air conditioning, which was also very loud and made it difficult to rest comfortably.

Another major disappointment was the so-called “pool.” The fact that the hotel had a swimming pool was actually one of the main reasons I chose this property. Unfortunately, calling it a swimming pool is very generous — it is more of a paddling pool than an actual pool.

The biggest issue, however, was the complete lack of customer service regarding the invoice. I clearly requested my company name to be added to the invoice both at check-in and again at check-out. Despite this, the invoice was issued incorrectly without the company name. After several phone calls, the hotel refused to correct it, claiming that once an invoice is issued, it cannot be modified. Customer satisfaction clearly does not seem to be a priority here.

This is unfortunate because with a more customer-oriented management approach and some renovations to bring the property up to modern four-star standards, this hotel could actually be quite pleasant.

Unfortunately, considering the price, I absolutely cannot recommend this hotel.

2026-06-02 via Tripadvisor
B
Beatrice couple us
2
Mad in Montreal
Pros:

Location and clean

Cons:

Room temperature was quite cold and guests are unable to set. Restless sleep because of this and shorted stay as staff response unsatisfactory

2026-06-02 via Nuitee