Hyatt Regency Gurgaon

Hotels
Hyatt Regency
7.5 (631 reviews)
New Delhi NCR NH 8 Sector 83 , Gurgaon , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good food variety
Courteous staff
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
5.46
Several reviews highlighted issues with cleanliness, including dirty carpets and poor maintenance.
Service
8.43
Positive feedback on staff assistance, but some reviews noted poor guest service.
Location
7.47
Mixed feedback with notes on location being far but acceptable overall.
Room Quality
6.42
Issues with room maintenance, including leaking bathrooms and old linens.
Amenities
7.95
Adequate but lacking in some essential items like towels.
Value for Money
6.41
Multiple guests felt the experience did not justify the costs.
Food and Beverage
9.46
Generally positive experiences with food, including variety and quality.
Overall Experience
8.43
Reviews reflect a mix of enjoyment in service and food, countered by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:27

Property Description

Luxurious Accommodation
Experience unparalleled service at the luxurious Hyatt Regency Gurgaon, conveniently located along the NH48 express highway, connecting Delhi, Gurgaon, and Jaipur.

Exceptional Amenities
Enjoy access to a 24-hour gym, Shvasa spa, business center, and 24-hour front desk assistance. Benefit from convenient car rental and airport shuttle services.

Culinary Delights
Indulge in a variety of cuisines at Kitchen District, sip on spirits at the bar, or relax with snacks at The Lounge. Room service is available 24/7 for your convenience.

Book now for an unforgettable stay where world-class service meets comfort and convenience at Hyatt Regency Gurgaon.

Important information:

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 631 reviews
Cleanliness: 5.46
Service: 8.43
Location: 7.47
Room Quality: 6.42
Amenities: 7.95
Value for Money: 6.41
Food and Beverage: 9.46
Overall Experience: 8.43
S
Sulieman solo_traveller om
5
Not worth the value of money I paid.
Pros:

It is an international hotel so it has good system with very good room space, design and clean.

Cons:

The location is a bit far from any decent restaurant, also the location does not has any nearby places to have a quick walk. Also under booking the hotel does not offer booking dinner within the reservation. The dinner in the hotel is very expensive and they are taking the advantage of no other option nearby. The price of the dinner for one person is equal for a dinner of 4 people outside any high quality restaurants.

2026-06-18 via Nuitee
S
Shabnam solo_traveller in
10
Exceptional
Pros:

I like everything about this property, their welcoming nature, service and overall ambience

2026-06-18 via Nuitee
family_with_children in
10
Missed the Excellent Mark
Pros:

Rooms Gym Spa...and warm staff.

Cons:

I was on the 14th floor and far away from the elevators but still at night loud music from the hotel party was coming into my room till about 12.30am. It was very irritating and very unlike a 5star hotel. rooms are not sound proof to an extent which stop loud music

2026-06-18 via Nuitee
T
Topgyal family_with_children in
5
It was fine
Pros:

The people were welcoming and the lift worked well

Cons:

It’s time to renovate the furniture as it’s become very old… carpet stinks and the mini bar was completely empty…there was no iron in the room 1224…

2026-06-16 via Nuitee
D
Dia extended_group in
7
2026-06-10 via Nuitee
D
Deepak solo_traveller in
7
2026-06-08 via Nuitee
D
Deepak solo_traveller in
7
2026-06-08 via Nuitee
V
Vanya couple in
10
2026-06-08 via Nuitee
N
NOEL couple ae
5
2026-06-01 via Nuitee
D
Dominika couple pl
10
Pros:

The staff is super friendly & helpful with every detail. The property is well maintained.

Cons:

All was great :)

2026-05-29 via Nuitee
G
Gurpreet solo_traveller in
10
2026-05-25 via Nuitee
A
ASHOK KUMAR solo_traveller in
9
Pros:

1.Delicious food
2. Courteous staff and their behavior

Cons:

1. Telephone directory not available in room
2. Room 1031- Refrigerator not working
3. Frequent power cuts

2026-05-25 via Nuitee
K
Khyati family_with_children in
1
Pros:

Pathetic experience
Very basic - not worth the price

Cons:

Pathetic experience
Very basic - not worth the price

In room dining experience is horrible

2026-05-24 via Nuitee
A
Akshay couple in
1
Need better staff
Pros:

The rooms

Cons:

Staff
Delay in service

2026-05-23 via Nuitee
Y
Yogesh family_with_children in
10
2026-05-22 via Nuitee
A
Aosenla solo_traveller in
8
2026-05-20 via Nuitee
K
kashyap solo_traveller in
10
2026-05-19 via Nuitee
J
Jaspal solo_traveller in
10
Pros:

I liked everything, We enjoyed our stay at Hyatt . We had a really good experience & food also good.

Cons:

Nothing.

2026-05-17 via Nuitee
M
Mahima extended_group in
9
Pros:

Had a wonderful stay at the Hyatt Regency Gurgaon last weekend. The entire experience was extremely pleasant and relaxing, making it a perfect staycation getaway.

A special mention to Komal from the management team, who went out of her way to make our stay extra special by arranging a beautiful birthday decor in the room. Kishan from housekeeping was incredibly helpful and ensured everything was comfortable throughout our stay. Also, a big thank you to Tarun at the restaurant for paying such close attention to our requirements and making our dining experience memorable.

The warmth, hospitality, and attention to detail by the staff truly stood out. Would highly recommend this property to anyone looking for a comfortable and memorable staycation experience.

2026-05-14 via Nuitee
V
Vivek solo_traveller au
9
Good value for money for business trip.
Pros:

Good room size , great staff and fantastic breakfast spread.

Cons:

Bathrooms are getting a bit tired (wear and tear).

2026-05-12 via Nuitee