Villas Mercedes

Hotels
8.9 (269 reviews)
Adelita, 59 , Zihuatanejo , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good value for money
Cons:
Some rooms a bit cramped
No breakfast provided

Categories

Cleanliness
9
Exceptionally clean and well cared for.
Service
9.4
Staff were friendly and helpful, creating a welcoming environment.
Location
9.2
Great location close to the beach, restaurants, and downtown.
Room Quality
8.6
Rooms were clean and spacious, but some were noted to be a bit cramped or noisy.
Amenities
8.8
Lovely pool and mentioned facilities like a kitchenette and clean pool.
Value for Money
8.9
Inexpensive hotel that offers good value considering its location and amenities.
Food and Beverage
8.2
No breakfast service offered; however, nearby restaurants provided options.
Overall Experience
9.1
A generally positive experience with plans to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:18

Property Description

Sun Terrace, Hot Tub, and Swimming Pool:
Enjoy the ultimate relaxation at Villas Mercedes with our sun terrace, hot tub, and swimming pool, perfect for unwinding under the sun or taking a refreshing dip.

Cozy Studios with Kitchenettes:
Experience comfort in our studios featuring wooden décor, air conditioning, and well-equipped kitchenettes. Relax in the cozy ambiance with cable TV and enjoy the convenience of the included amenities.

Convenient Location and Nearby Attractions:
Located just minutes away from Playa de la Madera Beach and Zihuatanejo Town Centre, Villas Mercedes offers easy access to the main beach and Playa de la Ropa Beach. Explore the local food options and attractions within walking distance, making your stay both convenient and exciting.

To experience the perfect blend of relaxation and convenience, book your stay at Villas Mercedes now!

Important information:

Reception opening hours are from 08:00 until 21:00 daily.

If you expect to arrive outside standard opening hours, please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property using the contact details found on your booking confirmation.

Please note that the credit card holder must be present upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZIH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 269 reviews
Cleanliness: 9
Service: 9.4
Location: 9.2
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.9
Food and Beverage: 8.2
Overall Experience: 9.1
A
Alejandro • solo_traveller • us
9
Pros:

The location, staff and facilities are great.

Cons:

The jacuzzi on my balcony was cold.

2026-05-18 • via Nuitee
J
Jonathan • solo_traveller • mx
10
Pros:

La cercanía a la playa y a varios lugares para comer

2026-05-18 • via Nuitee
J
Jessica • solo_traveller • mx
10
Pros:

La Sra Viky y la recepcionista Paulina me ayudaron en todo momento y fueron sumamente amables.

Cons:

La cama estaba un poco rigida y el aire acondicionado de la habitacion 4 necesita mantenimiento

2026-05-14 • via Nuitee
Berenice • couple • mx
9
Bien
Pros:

La ubicación está bien

Cons:

La habitación es pequeña

2026-05-06 • via Nuitee
J
Jorge • couple • mx
10
2026-05-04 • via Nuitee
T
Tom • couple • ca
8
2026-04-26 • via Nuitee
M
Martinez Lopez • solo_traveller • mx
9
Pros:

Tiene una buena ubicacio el hotel y la atencion del personal fue excelente

Cons:

Mi estancia fue agradable

2026-04-24 • via Nuitee
R
Rebecca • solo_traveller • gb
9
It exceeded my expectations and I would stay again
Pros:

I was very pleasantly surprised by this place. I chose the cheapest room and read some reviews that said too noisy, dog barking etc. I'm quite a sensitive sleeper and was feeling v burned out so i was worried. But the room was great, the bed was big, private bathroom, fridge, and it really wasnt too noisy at all. I slept very well. The pool and outside area are super lovely too. Lot's of beautiful flowers and birds. It's all v clean and accessible. I wanted the jacuzzi - didnt realise it was only for a private room, but the pool space was 100%great anyways so it didnt matter. I used the lil outdoor kitchen too which I was grateful for. I was really happy with my stay here.

Cons:

The lamp in my room didnt work so I used my phone torch to read with at night bc the main light was bright. But it reeeeaally wasnt a big deal.

2026-04-23 • via Nuitee
B
Beatriz • family_with_children • mx
10
Genial
Pros:

Ubicación excelente, la alberca con agua caliente, personal siempre amable, todo limpio

Cons:

Nada, todo estuvo genial

2026-04-06 • via Nuitee
C
Celeste • family_with_children • us
8
2026-03-26 • via Nuitee
R
Robert • couple • ca
6
It was barely OK, I wouldn’t stay there again because of the noise
Pros:

Location was good. The view from our balcony looking east was exceptionally good.

Cons:

We were in room five and it was very noisy and we had to sleep with all doors and windows shut at night, making it very hot and stuffy. The side street has motorcycles and lots of trucks making it rather unpleasant.

2026-03-24 • via Nuitee
L
Linda • couple • ca
8
Would definitely stay there again
Pros:

Clean, conveniently located to downtown area

Cons:

Had a bit of trouble getting bottled water brought to my room

2026-03-22 • via Nuitee
M
Mike • couple • us
10
Great time, will be back
Pros:

Was 2 blocks from the beach, had bars and restaurants literally across the street and a 5 minute walk to the downtown area

Cons:

Nothing

2026-03-15 • via Nuitee
M
Moira • solo_traveller • ca
9
fab
Pros:

No breakfast, good location.

Cons:

The sheet quality could improve

2026-03-13 • via Nuitee
M
Michael • couple • us
9
2026-03-10 • via Nuitee
G
Garry • couple • ca
7
Nice Boutque Hotel
Pros:

Location was excelent. very walkable and close to all needs,resturants and shopping. Taxis are convienient and available.the area is safe and quiet. Close to the beach was also nice.

Cons:

Water pressure wasnt great. No water one afternoon was not good at all.

2026-03-09 • via Nuitee
T
Theresa • solo_traveller • mx
1
Not a place I would recommend
Pros:

The location

Cons:

Everything- dated, tired, needs a complete facelift - noisy.

2026-03-06 • via Nuitee
M
Micheline • couple • ca
10
Pros:

Je suis venu en novembre et j vais adoré

Cons:

Il faudrait faire réparé le climatiseur car la nuit je ne l utilisais pas mais le matin il avait gelé

2026-03-06 • via Nuitee
Z
Zeviar • solo_traveller • ca
8
Felt like home away from home only 8 rooms friendly people
Pros:

Location central felt very safe

Cons:

Dog barking at night in lot across the street

2026-03-02 • via Nuitee
B
BJamieson • family_with_children • ca
8
2026-03-01 • via Nuitee