Ibis Styles Toulouse Capitole

Hotels
•
ibis Styles
8.9 (2884 reviews)
20 Place du Capitole , Toulouse , FR
+33 5 61 21 17 54

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly/helpful staff
Comfortable and quiet rooms
Good value for price
Spacious rooms
Cons:
Renovation/construction noise and disruption
Breakfast limited and served offsite
Cleanliness issues in some units
Limited amenities/kitchen supplies
Poor communication about renovation/maintenance

Categories

Cleanliness
7.65
Mixed reports: several reviews note cleanliness problems (apartment described as dirty, renovation made areas dusty) while others mention clean rooms — overall below average due to multiple cleanliness complaints.
Service
9.72
Staff frequently described as friendly, helpful and professional; some guests reported poor handling/communication around renovation and maintenance issues, but overall service sentiment is strongly positive.
Location
10
Consistently praised across reviews as an excellent, central location (in the heart of the city, on/near the square, very convenient for transport and sights).
Room Quality
9.61
Many guests report quiet, comfortable and spacious rooms with good beds and showers; a minority reported specific issues in apartment units (limited kitchen equipment, bedding concerns) but room quality is generally strong.
Amenities
7.94
Amenities were reported as limited in some units (no starter kit, limited kitchen equipment, no broom/vacuum) and renovation affected access to some facilities, leading to a below-target score.
Value for Money
9.5
Several guests commented on good price and value for the central location; some felt value was reduced by renovation disruptions, but overall perceived as good value.
Food and Beverage
7.35
Breakfast repeatedly noted as a weakness: served offsite due to renovation, limited variety and poorly set up for early birds — consistently lower sentiment for F&B.
Overall Experience
9.45
Overall stays are positive thanks to location and generally friendly staff, but ongoing renovation, some cleanliness and amenity issues reduced satisfaction for a number of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location in Toulouse's Historic Centre
Located on Place du Capitole, Ibis Styles Toulouse Capitole offers renovated bedrooms and a delightful buffet breakfast served in an open courtyard.

Amenities for Comfort and Ease
Enjoy the convenience of a 24-hour reception and luggage storage during your stay at the hotel.

Easy Access to Toulouse's Attractions
With its proximity to Toulouse Stadium, SNCF Train Station, and Capitole Metro Station, exploring the city's main attractions like St. Sernin Basilica is a breeze.

Book your stay at Ibis Styles Toulouse Capitole for a memorable experience in the heart of Toulouse.

Important information:

Please note that access to the underground parking is located at the following address: 1 place du Capitole, 31000 Toulouse.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that Alipay is an accepted payment method at this property.

The maximum vehicle height for parking at this property is 5.9 feet. Taller vehicles cannot park here.This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Location

Guest Reviews

8.9
Based on 2884 reviews
Cleanliness: 7.65
Service: 9.72
Location: 10
Room Quality: 9.61
Amenities: 7.94
Value for Money: 9.5
Food and Beverage: 7.35
Overall Experience: 9.45
C
Christine • couple • us
8
2026-10-29 • via Nuitee
C
Chantal • extended_group • ch
9
Très bien situé en face de la place du Capitlol
Pros:

Belle chambre et salle de bain spacieuse

2026-10-29 • via Nuitee
A
Aleksei • solo_traveller • ru
8
Pros:

Местоположение и персонал, говорящий на русском.

Cons:

Объект после ремонта, пока завтрак в другом месте и очень скудный, но это дело поправят думаю за пару месяцев, как доделают ремонт.

2026-10-28 • via Nuitee
C
Christine • couple • fr
10
Pros:

Gentillesse du personnel l’emplacement

Cons:

Impossible d’ouvrir les fenêtres peu de rangement

2026-10-27 • via Nuitee
S
Sylvie • solo_traveller • ch
8
2026-10-25 • via Nuitee
H
Heike • couple • de
9
2026-10-25 • via Nuitee
B
BRIGITTE • solo_traveller • fr
4
Malte, l'appart : peut beaucoup mieux faire
Pros:

On a aimé Malte...appart à 3 mn d'un arrêt de bus... à 15 mn à pied du port...ça monte fort

Cons:

Appartement sale, équipements en cuisine limités , pas de kit de démarrage il faut le savoir, douche dans baignoire, bof, pas d'alèse sur certains lits ( un drap ultra fin directement sur le matelas, pas top pour l'hygiène), aucun balai, pas d'aspirateur, on doit conserver les poubelles dans l'appart pendant tout le séjour. Nous avons eu des problémes de connexion pour le lave-vaisselle et la TV... 3 jours de ping-pong avec la maintenance, qui vous envoie des mails pour signifier leur dispobnibilité... des, QR Codes sur le livret qui ne fonctionnent pas...bref c'est négligé.

2026-10-22 • via Nuitee
A
Alan • solo_traveller • fr
8
Good hotel in a great location
Pros:

Excellent location, friendly and professional staff

Cons:

Breakfast was a bit limited

2026-10-20 • via Nuitee
H
Hristofor • solo_traveller • bg
9
A pleasant stay on Topulouse.
Pros:

The location of the hotel is perfect. The room was quiet and clean.

Cons:

It is strange that the location of the bar where the breakfast is served is not inside the building. Yeas, it is known that some construction works are performed now, but it is not a good idea to have a breakfast in another building.

2026-10-16 • via Nuitee
B
Beatriz • couple • es
8
2026-10-16 • via Nuitee
L
LYDIE • family_with_children • fr
8
Pros:

L emplacement
La propreté

Cons:

Les travaux...

2026-10-15 • via Nuitee
C
Constance • couple • fr
8
L’hôtel est vraiment bien placé. Vous faites la ville à pied. Le personnel accueillant sans plus. On a essayé de prendre
2026-10-07 • via Nuitee
J
Jacqui • couple • au
8
.
Pros:

Location

Cons:

Noisy construction

2026-09-19 • via Nuitee
G
Gary • couple • gb
9
Pros:

Central location, nearby parking, helpful staff, comfortable room, good breakfast.

2026-09-18 • via Nuitee
G
Graham • couple • au
8
Good position and once Reno finished perfect place to stay.
Pros:

Really good position on the square.

Cons:

Unfortunately there was major renovation happening while we were staying.

2026-09-16 • via Nuitee
A
ANTONIO • solo_traveller • es
8
Cons:

El desayuno. No sólo porque se hace fuera del hotel, en una cafetería, sino porque era horrible. Muy mal

2026-09-16 • via Nuitee
C
Carey • couple • fr
6
Renovation work was disruptive and made everywhere dirty. No apologies or warning from staff on check in. Staff seemed m
Pros:

Amazing location in the heart of the city. Cannot say more as very disappointed with room issue, staff and renovation works. You could do better Ibis!

Cons:

No notification of major renovation works going on throughout hotel. Only told of renovation on breakfast room? Did not get the room we paid for and nothing offered instead or as a gesture for that. Misleading photos on this site. Be careful when booking.

2026-09-14 • via Nuitee
A
Andre • couple • br
10
Boa opção em Toulouse.
Pros:

Excelente localização, staff educado e gentil, quarto de bom tamanho.

Cons:

Em virtude de reforma, o café da manhã é servido em um restaurante bem próximo ao hotel . O café era ok mas tinha pouca variedade.

2026-09-14 • via Nuitee
J
John • solo_traveller • ca
8
Great location and hotel. Breakfast not so great for early birds.
Pros:

The room was cozy but very efficient. Nice bed, bathroom.

Cons:

The included breakfast was supposed to be at a neighbouring restaurant at 6:45AM, however when we got there, nothing was set up. We had an 8:30 flight to catch so we just left.

2026-09-14 • via Nuitee
J
Jordan • extended_group • gb
7
2026-09-13 • via Nuitee