PURO Kraków Stare Miasto

Hotels
9.4 (7649 reviews)
Ogrodowa 10 , Kraków , pl
+48123142100

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Variety and quality of food
Cons:
Small room sizes
Service delays at breakfast
Cleanliness issues noted

Categories

Cleanliness
8.56
Some reviews noted cleanliness issues like a not very clean carpet.
Service
9.53
Overall, the staff was described as friendly and helpful, with some minor service delays.
Location
10
Multiple reviews praised the hotel for its excellent location near key attractions.
Room Quality
9.07
A few guests mentioned rooms being slightly small and cold, but overall comfort was highlighted.
Amenities
9.52
Amenities were well-reviewed, with comments on available beverages and breakfast options.
Value for Money
9.05
Value was generally perceived as good, with some mentioning concerns over room sizes.
Food and Beverage
9.51
Breakfast received high praise for variety and quality, despite some service issues.
Overall Experience
9.96
The overall experience was largely positive, marked by location and service satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation with Modern Amenities
Experience the modern and stylish PURO Kraków Stare Miasto, located just 1 km from the Main Market Square. Each room offers air conditioning, free Wi-Fi, a tablet, a 49-inch TV, and a safety deposit box.

Relaxing Lounge and Gastronomic Delights
Unwind in the hotel's lounge or indulge in classic dishes with a modern twist at HINT Kraków gastropub. Enjoy comfort food and a cozy ambiance during your stay.

Convenient Location for Exploring
Situated near Kraków Główny Train Station and Galeria Krakowska shopping mall, our hotel offers easy access to popular attractions and amenities. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 100 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for 100 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 7649 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.51
Overall Experience: 9.96
W
Wroniecka • solo_traveller • be
10
2026-07-04 • via Nuitee
A
AnnLis • couple • pl
10
Everything was great, amazing breakfast, nice staff and perfect location
Pros:

Very clean and nice

2026-07-04 • via Nuitee
J
Joanna • couple • pl
9
2026-07-04 • via Nuitee
S
Sabina • extended_group • gb
8
Everything it’s good , just price for the breakfast 😳 I think 90zl per person it’s to much
Pros:

The best beds and pillows in the rooms !!!!

2026-07-04 • via Nuitee
C
Chiara • solo_traveller • it
10
Pros:

Stanza pulita, personale disponibile. Colazione eccellente

Cons:

Il bagno con la porta a vetri

2026-07-04 • via Nuitee
C
Chia-Wei • couple • tw
9
2026-07-03 • via Nuitee
D
Donata • couple • pl
10
Super.
Pros:

Wystój, obsługa, czystość.

Cons:

Na zewnątrz za mało miejsca.

2026-07-03 • via Nuitee
B
Bjørn • solo_traveller • no
8
Fin beliggenhet i forhold til Krakow Glowny jernbanestasjon og stort kjøpesenter.
Pros:

Moderne hotel med alle styring på rommet som lys, air-condition, TV etc. gjøres via tablet.

Cons:

Ikke noe spesielt

2026-07-03 • via Nuitee
R
Remco • family_with_children • nl
9
Uitstekend hotel op een ideale locatie
Pros:

Ligging tegenover het centraal station, moderne kamers, comfortabele bedden, goed ontbijt en vriendelijk personeel.

Cons:

Kamer een beetje klein en aan de kant van het station heb je te maken met het geluid van de tram vanaf 05.00 uur.

2026-07-03 • via Nuitee
B
BEATA • couple • se
9
2026-07-03 • via Nuitee
S
Sylvo • extended_group • nl
8
Prima hotel met uitstekende ligging
Pros:

Goed hotel, recht tegenover een groot winkelcentrum met supermarkt en allerlei andere winkels, tramhaltes voor de deur, loopafstand naar de prachtige oude stad, uitstekend ontbijt dat niets te wensen over laat en prima faciliteiten op de kamer (grote tv, ruime badkamer, prima wifi).

Cons:

Ontbijt weliswaar uitstekend, maar ook best prijzig. En voor een 4-sterren hotel vond ik de kamer aan de krappe kant (halve meter rondom het 2-persoons bed).

2026-07-03 • via Nuitee
B
Brendan • solo_traveller • gb
10
2026-07-02 • via Nuitee
V
Vitaliy Khudenko • solo_traveller • pl
10
2026-07-02 • via Nuitee
D
Desire • couple • es
10
2026-07-02 • via Nuitee
K
katarzyna • solo_traveller • pl
10
Pros:

Świetne mięciutkie poduszki,
Wygodne łóżko
Czystość
Lokalizacja

Cons:

-

2026-07-02 • via Nuitee
M
MACIEJ • solo_traveller • pl
9
2026-07-02 • via Nuitee
S
Sara • couple • il
10
הכל ניפלא
Pros:

מלון נעים ארוחת בוקר מצויינת

Cons:

הכל טוב

2026-07-02 • via Nuitee
D
Daria • family_with_children • pl
8
Bardzo ładne wnetrza, miły personel
Pros:

oswietlenie na czujke w łazience z małym dzieckiem nie sprawdziło nam się

Cons:

na tablecie była możlwiość ustawienie temp - zimno/ciepło - nie podawało temp przez co temp w noc była zbyt niska

2026-07-01 • via Nuitee
V
Volodymyr • solo_traveller • ua
7
2026-07-01 • via Nuitee
R
Romina • solo_traveller • ua
8
Great location and well appointed room.
Pros:

Proximity to everything.

Cons:

All good

2026-07-01 • via Nuitee