U Boutique Hotel, SureStay Collection by BW

Hotels
7.3 (981 reviews)
25 Frederick Street , Wellington , NZ
+64 4 801 6800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quirky decor
Cons:
Cleanliness issues
Noise from other guests
Small room sizes

Categories

Cleanliness
6.35
Several reviews mentioned cleanliness issues, such as unclean rooms and specific complaints about dirt.
Service
8.31
Many reviews praised the friendly and helpful staff.
Location
8.35
Numerous reviews highlighted the good location close to attractions.
Room Quality
6.81
Rooms had mixed feedback with small sizes and some odor complaints.
Amenities
7.34
Amenities were generally viewed positively but needed finer details.
Value for Money
7.3
Mixed reviews about the value given certain issues.
Food and Beverage
6.85
Concerns about breakfast options and what was provided.
Overall Experience
7.12
General sentiment reflects a reasonable experience with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Stylish Boutique Accommodation: U Boutique Hotel offers chic boutique rooms with free WiFi, perfect for modern travelers looking for a touch of luxury.

Prime Location: Located in the heart of Wellington, just a short stroll from the vibrant Courtenay Place, guests can easily explore the city's best restaurants, bars, and entertainment options.

Comfort and Convenience: Each room is equipped with a 32-inch TV, work desk, and heating. Indulge in the outdoor terrace room with a hot tub or make use of the shared laundry facilities. Complimentary tea/coffee adds a welcoming touch to your stay.

Experience the allure of U Boutique Hotel and book your stay now for a memorable Wellington getaway.

Important information:

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact U Boutique for more information, using the contact details found on the booking confirmation.

Please note that reception closed at 18:00. If you expect to arrive after this time, please contact the property in advance using the details on the booking confirmation, to arrange after hours check in.

Please note that there is a 2.5% ~3% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.3
Based on 981 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.12
I
Iqnaa • family_with_children • pk
7
2026-09-18 • via Nuitee
M
Ms Pearl • solo_traveller • nz
8
Pros:

Easy access, carpark right outside.

Cons:

Bathroom tiles, old fashioned phobia. However didn't like the flooring tbh.

2026-09-13 • via Nuitee
C
Cai Chan • couple • nz
5
Cons:

一般

2026-09-13 • via Nuitee
J
Jono • solo_traveller • nz
7
2026-09-06 • via Nuitee
P
Patrick Mullin • solo_traveller • nz
9
Pros:

We arrived at the premises after normal check in and I was well informed about getting the key and getting in. We left early also and were able to lock up and leave the key. The location was absolutely perfect for all my needs. It was warm comfortable and clean and our host always had a ready smile and kind word. I will be happy to stay again

2026-09-06 • via Nuitee
D
Danielle • solo_traveller • nz
7
Pros:

The staff were warm and inviting, and arriving to a personalised welcome note felt very special. The bed was super comfy, and the space was perfect for a small family.

Cons:

The facilities were very basic but good for what you pay for.

2026-09-04 • via Nuitee
K
Kayla • extended_group • nz
7
2026-09-03 • via Nuitee
T
Tiaho • solo_traveller • nz
1
Was bad experience never this again don’t recommend
Pros:

It was ba it smelt bad the room was really small

Cons:

1. The room was small as heater was broken
2. The street was loud real loud and bad filled with drug addicts
3. You’re so close to other rooms and we share the same toilet and shower with all the other rooms
4. Pictures look totally diffent then online
5. Catfish photos
6.room had mould and dirt on the roof
7. Window was broken

2026-08-30 • via Nuitee
A
Anton • family_with_children • nz
8
Value for money, clean facilities, central, quiet, and they provided good email communication.
Pros:

Tucked away on a off street in the central area, made if feel quiet and downtown was a very short walk away. Family room was perfect for us and for our short stay. Thought it was great value for money.

Cons:

Parking was an extra small cost. Seems there are only two out front of it so when booking it may be a case of get in quick if using your own car. (This isn't a didn't like really, but wasn't clear when booking)

2026-08-28 • via Nuitee
A
Angelo • extended_group • it
7
2026-08-24 • via Nuitee
A
Angelo • couple • it
7
2026-08-24 • via Nuitee
A
Ana • solo_traveller • nz
9
Pros:

Great value for money, seamless check in, great comms.

2026-08-23 • via Nuitee
S
Sophie • family_with_children • nz
10
2026-08-19 • via Nuitee
A
Amy • solo_traveller • nz
8
Great stay, easy to find, easy parking- staff super helpful felt very safe
Pros:

It was tidy with easy access- very clean and full of character

Cons:

Lack of toaster/microwave and cutlery

2026-08-15 • via Nuitee
V
Venter • solo_traveller • nz
8
2026-08-13 • via Nuitee
C
coogan • solo_traveller • nz
9
2026-08-12 • via Nuitee
C
Clinton • solo_traveller • nz
9
2026-08-08 • via Nuitee
Z
Zarquain Phillips • solo_traveller • nz
1
Pros:

Close to CBD

Cons:

Spa needed cleaning
Heater didn't go woke up cold

2026-08-05 • via Nuitee
S
Samantha • family_with_children • nz
7
2026-08-05 • via Nuitee
J
jo • solo_traveller • nz
8
Fun low budget hotel. Glad we didn’t have to share the shared bathroom!
Pros:

Great location and nice to have a car park.

2026-07-25 • via Nuitee