U Boutique Hotel, SureStay Collection by BW

Hotels
7.3 (949 reviews)
25 Frederick Street , Wellington , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quirky decor
Cons:
Cleanliness issues
Noise from other guests
Small room sizes

Categories

Cleanliness
6.35
Several reviews mentioned cleanliness issues, such as unclean rooms and specific complaints about dirt.
Service
8.31
Many reviews praised the friendly and helpful staff.
Location
8.35
Numerous reviews highlighted the good location close to attractions.
Room Quality
6.81
Rooms had mixed feedback with small sizes and some odor complaints.
Amenities
7.34
Amenities were generally viewed positively but needed finer details.
Value for Money
7.3
Mixed reviews about the value given certain issues.
Food and Beverage
6.85
Concerns about breakfast options and what was provided.
Overall Experience
7.12
General sentiment reflects a reasonable experience with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Stylish Boutique Accommodation: U Boutique Hotel offers chic boutique rooms with free WiFi, perfect for modern travelers looking for a touch of luxury.

Prime Location: Located in the heart of Wellington, just a short stroll from the vibrant Courtenay Place, guests can easily explore the city's best restaurants, bars, and entertainment options.

Comfort and Convenience: Each room is equipped with a 32-inch TV, work desk, and heating. Indulge in the outdoor terrace room with a hot tub or make use of the shared laundry facilities. Complimentary tea/coffee adds a welcoming touch to your stay.

Experience the allure of U Boutique Hotel and book your stay now for a memorable Wellington getaway.

Important information:

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact U Boutique for more information, using the contact details found on the booking confirmation.

Please note that reception closed at 18:00. If you expect to arrive after this time, please contact the property in advance using the details on the booking confirmation, to arrange after hours check in.

Please note that there is a 2.5% ~3% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 949 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.12
N
Nadia • family_with_children • nz
7
Pros:

Good layout and spacious room

Cons:

With having a ‘wet bathroom’ in e really should have been given a few extra towels or floor mats as after the first shower, the floor mat was soaked and it was very difficult to use the toilet from
Then on.
Also, a top up of milk on second day would have been lovely

2026-05-28 • via Nuitee
K
Kasey • extended_group • nz
10
2026-05-21 • via Nuitee
L
Lauren • family_with_children • nz
8
Good value, comfortable and convenient
2026-05-19 • via Nuitee
P
Philip • solo_traveller • nz
1
Pros:

Not much

Cons:

The bed felt broken and sloped wasn't clean windows had dirty marks all over them pillows smelt like the last visitors

2026-05-16 • via Nuitee
D
Denise • solo_traveller • nz
8
Comfortable, quiet, central and boho.
Pros:

The location was excellent. Close to galleries, restaurants, theaters. It was quiet. I liked it was small and it had a creative feel. The staff member was very helpful. It had all I needed for a short stay. The price was very good

Cons:

I can't think of anything I didn't like.

2026-05-13 • via Nuitee
K
Ky • solo_traveller • au
8
2026-05-11 • via Nuitee
E
Exodus • couple • nz
8
2026-05-10 • via Nuitee
V
Veronica • family_with_children • fr
9
Ein schöner Abend auf der Terrasse mitten im Zentrum von Wellington.
Pros:

Wer gerne das Spa nutzen möchte, muss unbedingt Zimmer Nummer 1 buchen. Andere Zimmer bieten diesen Luxus nicht, die Fotos auf der Website sind etwas irreführend. Die Terrasse ist sehr schön.

Cons:

Es sollte aus den Fotos auf der website hervorgehen, dass nur EIN Zimmer über ein Spa verfügt.

2026-05-04 • via Nuitee
H
Heather • family_with_children • us
9
Wonderful place to land after coming off the ferry from Picton
Pros:

We came late from the ferry and it was easy to park and get into our room in the middle of the night. Very comfortable with good wifi. I was able to get some work done. Very walkable to a great breakfast spot on the other side of the parking lot.

Cons:

Property was great! Wellington was rainy, cold, and windy!

2026-05-04 • via Nuitee
M
Monte • couple • nz
10
2026-04-29 • via Nuitee
T
Taillandier • couple • fr
10
Je recommande
Pros:

L’accueil et le confort

2026-04-28 • via Nuitee
A
Anna • extended_group • nz
9
2026-04-24 • via Nuitee
S
Sonu • solo_traveller • in
9
Awesome cosy stay
Pros:

The warmness of staff and location. Bichu, managing the property was too good.

2026-04-14 • via Nuitee
A
Abbie • family_with_children • nz
10
2026-04-13 • via Nuitee
R
Rainier • family_with_children • nz
8
2026-04-13 • via Nuitee
J
John • solo_traveller • nz
6
Pros:

location

Cons:

parking, ingress / egress, hygiene.

2026-04-12 • via Nuitee
C
Chloe • couple • nz
10
2026-04-11 • via Nuitee
A
avihai • family_with_children • il
8
2026-04-07 • via Nuitee
A
Alessandra • couple • cl
5
Could be better for the price.
Pros:

It was available.

Cons:

It’s okay. They take pictures of passports with a phone and it’s kept there. I was told that they erase them after, but a single phone with all the sensitive info is not safe.

No elevator, but at least only 3 flights of stairs. No aircon, but the fan was sufficient.

The toiletries are possibly the worst I’ve used in a hotel, but plenty of towels at least.

I just have gotten way more value out of the price range in other hotels.

2026-04-07 • via Nuitee
P
Prisilia • extended_group • nz
7
The family room was good, clean room and comfortable beds, location is convenient for us, but needs more cutlery in the
Pros:

The family room space was good

Cons:

There is no cutlery in the room

2026-04-05 • via Nuitee